IT Operations & Security Manager

Job Title: IT Operations & Security Manager

Location: Greater Toronto Area (Remote)

Reports To: Head of People and Employee Experience

About the Role

We are seeking an experienced and proactive IT Operations & Security Manager to lead the infrastructure, compliance, and operational integrity of our growing enterprise software environment. This role is critical in ensuring seamless internal IT operations, robust data and security practices, and compliance with SOC 2 and other enterprise-level requirements.

You will work cross-functionally with engineering, legal, HR, finance, and client success teams to deliver and maintain best-in-class systems that support our security, scalability, and operational readiness.

Key Responsibilities

IT Operations & Asset Management

• Manage the hardware lifecycle, including onboarding/offboarding, procurement, configuration, and decommissioning.

• Oversee enterprise software access controls through a defined Software Access Matrix, ensuring access is aligned with role-based permissions.

• Maintain an accurate and auditable inventory of IT assets and software licenses.

• Enterprise Systems & Data Integration

• Lead the selection, implementation, and administration of enterprise tools used for internal collaboration, data integration, reporting, and contract management.

• Coordinate the secure integration and presentation of corporate and business data across departments.

IT Security & Compliance

• Own and maintain SOC 2 Type II audit readiness, working closely with external auditors, internal stakeholders, and engineering teams.

• Develop and enforce IT policies, data retention standards, and security protocols, ensuring alignment with industry best practices.

• Ensure secure data handling and privacy practices across all systems, in accordance with relevant laws and frameworks (e.g., GDPR, PIPEDA, CCPA).

Business Continuity & Disaster Recovery

• Maintain and test the company’s Business Continuity Plan (BCP) and Disaster Recovery (DR) plans, ensuring minimal operational disruption during unexpected events.

• Partner with leadership to implement redundancy and incident response strategies across systems and teams.

Training & Governance

• Develop and deliver employee training on IT policies, data security, and system usage.

• Act as an escalation point for IT-related incidents, risk assessment, and decision-making on technical operations and security matters.

Qualifications

• 5+ years in IT operations, infrastructure management, or security roles in enterprise SaaS or technology environments.

• Deep knowledge of enterprise IT systems, asset management, and compliance frameworks (especially SOC 2).

• Experience managing hardware/software onboarding at scale.

• Familiarity with SaaS access management (e.g., Okta, Google Workspace, MDM tools).

• Strong project management skills and ability to work cross-functionally in a growing organization.

• Excellent written and verbal communication skills.

• Nice to have: experience leading internal audits, implementing security awareness programs, or working with legal teams on enterprise contracts.

• Let me know if you want to tailor this more toward a leadership or IC (individual contributor) role, or align it with a specific team structure or compensation band.

What We Offer:

• Competitive salary with performance-based incentives.

• Equity and ownership opportunities within a growing company.

• Comprehensive health benefits and flexible work options.

• Generous PTO and professional development support.

• Opportunity to shape the sales direction of an innovative advertising platform.

Join Us:

Be a part of Vantage’s exciting growth journey. Apply now to lead our sales strategy, drive product success, and position Vantage as a leader in the advertising industry.

About Vantage 

Vantage plays in a $250BN addressable market in North America that is seeing significant disruption. Retailers are transforming their digital marketing practices to drive customer acquisition and are looking for new profit centers in retail media networks.

Vantage is uniquely positioned in this space, having established a technology platform that is custom-built for retail media. We offer the only turnkey platform for integrated retail media networks. We significantly outperform online media benchmarks by leveraging automation, machine learning, and AI. Ours is the market-leading platform and we have real traction with some of the biggest names in retail.

We are excited to expand the team and take the company to the next level. You would have the opportunity to get in early, and obviously, that comes with great possible financial upside, but it also comes with an opportunity to shape the culture of the team. So, we’re picky about the people we invite to join the journey. We’re looking for true team players, not lone wolves or temporary hired guns. We are professionals with a passion for doing great work and driving real success for Vantage and our clients.

Headquartered in Toronto but working fully remotely, the Vantage team is diverse, creative, and fun. We believe that our strong commitment to diversity & inclusion enables Vantage to be better. We also believe that people are happiest and can accomplish the most amazing things when they have the freedom and flexibility to customize their work and life environments and can take on huge, stimulating challenges with fantastic colleagues.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into building a team. Vantage offers a full range of medical, dental, and vision benefits. All employees are also owners, as everyone is enrolled into the Vantage Employee Stock Option Plan. Vantage provides strong maternity / parental leave benefits in all jurisdictions.

Vantage also offers numerous well-being programs, education assistance, development courses, and discount programs with participating partners. As for time off, Vantage employees enjoy generous vacations, as well as paid holidays throughout the calendar year, a number of paid holidays, sick time, and other time off are provided consistent with relevant jurisdictions and company policies.

Reasonable accommodations are available to job applicants on request and throughout the application process.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.