Leasing Consultant - job 1 of 2

As a Leasing Consultant at Village Green, your main responsibilities include facilitating apartment rentals to ensure maximum occupancy, conducting property tours, processing rental applications and lease agreements, and maintaining positive relationships with residents. You'll work collaboratively with the property management team to exceed leasing goals and market available units effectively.

To apply for the Leasing Consultant position at Village Green's Villages of Aragon, you typically need at least two years of leasing experience in a multi-family setting, strong sales and customer service skills, and excellent communication abilities. Familiarity with property management software is a plus but not mandatory.

The work environment for a Leasing Consultant at Village Green is fast-paced, dynamic, and team-oriented. Each day presents new challenges and opportunities in a sales-driven atmosphere, allowing you to leverage your problem-solving skills and customer service expertise to enhance the overall resident experience.

As a Leasing Consultant at Village Green, you can expect a competitive salary of up to $18 per hour, plus commission, along with comprehensive medical, dental, and vision coverage. Additionally, Village Green offers a 401(k) retirement plan and generous paid time off to support your work-life balance.

Village Green is committed to the professional growth of its Leasing Consultants through regular performance assessments, direct feedback, and opportunities to advance within the company. With a focus on people-first values, Village Green provides resources and training to help you excel in your career.

When answering this question, highlight your relevant experience in leasing, emphasizing specific roles or properties you’ve managed. Discuss the responsibilities you handled, such as processing applications, conducting tours, and maintaining resident relationships, showcasing your ability to excel in a dynamic environment.

A strong answer should convey empathy and problem-solving skills. Describe a specific instance where you successfully managed a challenging situation with a customer through active listening and finding a solution that met their needs within company policies.

Provide a list of marketing techniques you’ve used in the past, such as utilizing social media platforms, creating engaging online listings, and organizing community outreach events. Stress the importance of understanding the target audience to tailor marketing efforts effectively.

Discuss your organizational skills, mentioning tools or techniques you use to manage multiple responsibilities, such as prioritizing tasks based on urgency and importance while maintaining flexibility to adjust as needs arise.

Your answer should reflect your passion for helping others find their ideal homes while achieving professional goals. You can discuss personal drivers like personal development, performance incentives, or the joy of creating lasting relationships with residents.

Support your answer by providing examples of your past sales experience. Highlight your ability to build rapport with clients, understand their needs, and effectively communicate the value of the properties you’re leasing.

Provide a specific anecdote detailing a situation where you surpassed expectations, including the strategies you employed and the impact it had on the team's overall performance. This illustrates your commitment to excellence.

Emphasize collaboration with team members and how you leverage each person's strengths to achieve leasing targets. Share examples of how teamwork has led to successful resolutions and improved processes.

Convey your commitment to continuous learning through networking, attending industry-related events, subscribing to relevant publications, and participating in workshops to remain knowledgeable about best practices.

Describing strategies such as regular communication, being approachable for concerns, and organizing community events will show your willingness to foster a welcoming environment that encourages renewals and referrals.