Account Executive -Manager

As an Account Executive - Manager at Visa, you will be responsible for collaborating with a portfolio of Global and European Top Clients, promoting our products and services, and driving client projects. You'll also work closely with Account Managers to execute strategies aimed at sustaining revenue growth and client retention.

To qualify for the Account Executive - Manager role at Visa, you should have at least 5 years of relevant work experience or a Master's degree with some experience. Strong analytical skills, excellent presentation abilities, and knowledge of financial services, especially the payments industry, are important.

The Account Executive - Manager at Visa drives sales opportunities by providing analytical support, interpreting data, and identifying new client requirements. By collaborating with clients and proposing tailored Visa products and services, you will enhance the customer payment experience and support their business growth.

Essential skills for the Account Executive - Manager role at Visa include strong analytical and presentation skills, commercial acumen, and excellent interpersonal abilities. The ability to influence and negotiate effectively and a passion for the payments industry are also key for success.

Collaboration for an Account Executive - Manager at Visa involves engaging with various cross-functional teams such as Sales, Product Management, and Marketing. This integrated teamwork is essential to achieving shared business objectives and delivering top-notch support to clients.

When answering this question, provide specific examples of how you've used analytical skills in past roles to drive client solutions. Discuss methods you’ve employed to interpret data and how your insights led to successful outcomes for clients.

Explain your methods for establishing strong, trust-based relationships with clients. Highlight your interpersonal skills and provide anecdotes that showcase your success in maintaining or enhancing those relationships over time.

Share specific strategies you've implemented that resulted in quantifiable sales growth. Discuss how you identified opportunities and collaborated with teams to tailor solutions to meet client needs.

Discuss your approach to continuously educating yourself on industry trends. Include examples such as relevant publications you read, events you attend, or networks you engage with to remain knowledgeable about the payments landscape.

Provide a detailed example of a project you led, emphasizing your leadership skills, the outcome, and what you learned from the experience. Highlight the client's challenges and how you addressed them.

Explain your time management techniques for handling multiple projects effectively. Detail how you assess urgency and importance to deliver high-quality outcomes for all clients.

Articulate the importance of collaboration in your work. Provide examples of how you have successfully collaborated with cross-functional teams to meet client objectives and foster a cooperative work environment.

Discuss your approach to resolving conflicts, focusing on communication and empathy. Provide an example where you turned a challenging situation into a positive outcome through effective dialogue.

Talk about the specific metrics you prioritize, such as Net Promoter Score (NPS), repeat business, or client feedback mechanisms. Describe how you use this data to improve offerings and enhance client relationships.

Explain your strategy for understanding client needs in depth and how you would customize Visa solutions to align with their goals. Back your answer by discussing research and stakeholder engagement.