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Associate UX Designer - job 2 of 16

 Visa is heavily investing in its Global Design Team to help support its growing digital product line. Visa Global Design is comprised of five specializations: Design, Design Engineering, Design Operations, Design Strategy, and Research & Accessibility. We are looking for a Designer to join our Loyalty Solutions team. 

The Visa Loyalty Solutions Team collaborates with issuers, merchants, and third parties to design and manage marketing and loyalty programs that offer rewards, discounts, and statement credits tied to the use of Visa payment products. 

About the Position 

The Designer – Loyalty Product Experience Design will join a dynamic team of design, research, and product partners to support our clients’ businesses through UX consulting, strategic contributions in prioritization discussions and comprehensive artifacts. This individual is a strategic experience designer with strong human-centered design thinking, prototyping, feedback facilitation, and presentation skills.   
This ideal candidate should have a strong foundation of UX/UI design principles, a keen eye for detail, and a proven track record of delivering exceptional designs that meet the needs of users and the goals of the business. In this role this designer will develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and services to effectively leverage the right products and services at the right time. 

This designer is creative, curious, and hands-on, has a bias toward action and inspires others with their vision. We are looking for a talented designer who has an innate desire to experiment with different design approaches, techniques, and tools to push the creative boundaries of the payments industry. 

We believe that great design can engage, empower, and inspire users. Our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. Through collaboration, innovation, and a commitment to excellence, we help our clients unlock their full potential, achieve their goals, and stand out in today’s competitive market.  

Responsibilities 

  • Manage projects and small work units by coordinating tasks, monitoring progress, and ensuring timely completion of deliverables. 

  • Mentor junior staff by sharing knowledge, offering constructive feedback, and supporting their professional development. 

  • Make independent design decisions with minimal supervision, ensuring high-quality outcomes. 

  • Collaborate with cross-functional teams, including product managers and engineers, to align designs with project goals and business objectives. 

  • Design accessible and engaging digital experiences, advocating for users by prioritizing usability, inclusivity, and visual appeal. 

  • Create and document design flows, wireframes, prototypes, and final designs to communicate ideas clearly and facilitate implementation. 

  • Consult with engineers to ensure designs are correctly implemented, addressing technical constraints and finding solutions together. 

  • Identify user needs through research and analysis, translating business goals into actionable product recommendations. 

  • Develop new products using a digital-first mindset and modern techniques, such as minimum viable product (MVP) development and rapid prototyping. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Relocation assistance is not available for this position.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate UX Designer, Visa

Visa is on the lookout for an enthusiastic Associate UX Designer to join our vibrant Loyalty Solutions team in Austin. As we expand our Global Design Team to enhance our digital product line, this role is crucial in collaborating with issuers, merchants, and third-party partners to create engaging marketing and loyalty programs. In this fast-paced environment, you will work alongside a talented mix of design, research, and product professionals, contributing to pivotal discussions and crafting comprehensive artifacts. The ideal candidate possesses a deep understanding of human-centered design principles, strong prototyping skills, and the ability to present ideas effectively. You should have a passion for exploring emerging digital payment trends and how Visa’s capabilities can improve user experiences. As an Associate UX Designer, you will lead projects by managing tasks, mentoring junior designers, and making independent design decisions. Your creativity and curiosity will shine through as you tackle design challenges, ensuring inclusivity and visual appeal in digital experiences. This is not just about the work; it's about inspiring users through innovative design while collaborating with cross-functional teams to align your designs with business goals. If you thrive on experimentation and are eager to push the boundaries of design in the payments industry, then Visa offers the perfect environment for you to grow!

Frequently Asked Questions (FAQs) for Associate UX Designer Role at Visa
What are the responsibilities of the Associate UX Designer at Visa?

As an Associate UX Designer at Visa, you will take charge of managing projects, mentoring junior team members, and making independent design decisions. You will collaborate with cross-functional teams to ensure that your designs align with project goals and enhance user experience. Your role involves creating wireframes, prototypes, and conducting user research to identify needs and translate them into actionable recommendations.

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What qualifications are needed for the Associate UX Designer position at Visa?

Ideal candidates for the Associate UX Designer role at Visa should have a strong background in UX/UI design principles along with proven experience in delivering high-quality designs. A solid understanding of human-centered design thinking, prototyping skills, and a knack for effective presentation are also essential. Familiarity with emerging digital payment trends and a creative mindset will definitely set you apart.

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How does the Associate UX Designer contribute to the Loyalty Solutions team at Visa?

The Associate UX Designer plays a vital role in the Loyalty Solutions team by collaborating with design, research, and product partners to create innovative marketing and loyalty programs. Your strategic input and design solutions will help enhance client experiences with Visa products while also advocating for user-centric design principles throughout your projects.

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What skills should an Associate UX Designer possess to be successful at Visa?

To succeed as an Associate UX Designer at Visa, it’s important to possess strong skills in design thinking, prototyping, and cross-team collaboration. You should have an eye for detail, the ability to articulate design decisions clearly, and a passion for creating engaging digital experiences. Providing constructive feedback and mentoring junior team members also plays a significant role in fostering team growth.

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Is there an opportunity for career development as an Associate UX Designer at Visa?

Absolutely! Visa values the professional development of its team members. As an Associate UX Designer, you will have the chance to mentor junior staff, and there will be ample opportunities to grow your skills in a collaborative environment focused on innovation and excellence.

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Common Interview Questions for Associate UX Designer
Can you describe your design process as an Associate UX Designer?

When asked about your design process, outline how you begin with user research to identify needs, followed by ideation and creating wireframes or prototypes. Emphasize your iterative approach and how you utilize feedback to refine designs, showcasing your understanding of user-centered design principles.

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How do you ensure your designs are user-friendly?

To ensure user-friendliness, I incorporate usability testing at various stages of my design process. I value user feedback and leverage it to make informed adjustments. Discuss how accessibility plays a role in your design decisions and how you advocate for users' needs in collaboration with teams.

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What tools do you use for prototyping and wireframing?

Mention specific tools you are proficient in, like Sketch, Figma, or Adobe XD. Explain how you choose the right tool based on project requirements, and how these tools enhance collaboration within cross-functional teams.

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How do you handle feedback on your designs?

Express how you approach feedback as a constructive element of the design process. Share examples of how you’ve integrated feedback in the past to improve your work while highlighting your willingness to adapt and iterate based on team input.

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Can you provide an example of a successful project you’ve worked on?

Share a project where your design decisions had a measurable impact on user engagement or satisfaction. Focus on your contributions and the collaborative efforts you undertook to ensure the project’s success.

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How do you prioritize tasks in a project?

Discuss your method for assessing the relative importance of tasks, considering factors like deadlines, project goals, and team dependencies. Highlight your ability to communicate effectively with team members to keep everyone aligned.

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What do you think makes a design successful?

A successful design is one that meets user needs while achieving business goals. Emphasize your belief in balancing both through rigorous user research, active collaboration, and a focus on usability.

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How do you keep up with design trends?

Illustrate your approach for staying current with design trends, such as following industry blogs, attending webinars, and participating in design communities. Your ability to adapt trends to the context of your projects can also be an area of discussion.

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How do you approach collaborating with engineers and product managers?

Collaboration with engineers and product managers is crucial. Stress the importance of open communication, setting mutual goals, and regular check-ins to ensure that your designs are technically feasible and meet the overall project requirements.

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Why are you interested in working at Visa as an Associate UX Designer?

Convey your enthusiasm for Visa's commitment to innovation and design excellence. Mention specific aspects of their approach to digital product design that resonate with you and how you see yourself contributing to their goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11616 jobs
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Full-time, hybrid
DATE POSTED
April 24, 2025

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