Associate UX Designer - job 15 of 16

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

 Visa is heavily investing in its Global Design Team to help support its growing digital product line. Visa Global Design is comprised of five specializations: Design, Design Engineering, Design Operations, Design Strategy, and Research & Accessibility. We are looking for a Designer to join our Loyalty Solutions team. 

The Visa Loyalty Solutions Team collaborates with issuers, merchants, and third parties to design and manage marketing and loyalty programs that offer rewards, discounts, and statement credits tied to the use of Visa payment products. 

About the Position 

The Designer – Loyalty Product Experience Design will join a dynamic team of design, research, and product partners to support our clients’ businesses through UX consulting, strategic contributions in prioritization discussions and comprehensive artifacts. This individual is a strategic experience designer with strong human-centered design thinking, prototyping, feedback facilitation, and presentation skills.   
This ideal candidate should have a strong foundation of UX/UI design principles, a keen eye for detail, and a proven track record of delivering exceptional designs that meet the needs of users and the goals of the business. In this role this designer will develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and services to effectively leverage the right products and services at the right time. 

This designer is creative, curious, and hands-on, has a bias toward action and inspires others with their vision. We are looking for a talented designer who has an innate desire to experiment with different design approaches, techniques, and tools to push the creative boundaries of the payments industry. 

We believe that great design can engage, empower, and inspire users. Our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. Through collaboration, innovation, and a commitment to excellence, we help our clients unlock their full potential, achieve their goals, and stand out in today’s competitive market.  

Responsibilities 

• Manage projects and small work units by coordinating tasks, monitoring progress, and ensuring timely completion of deliverables. 

• Mentor junior staff by sharing knowledge, offering constructive feedback, and supporting their professional development. 

• Make independent design decisions with minimal supervision, ensuring high-quality outcomes. 

• Collaborate with cross-functional teams, including product managers and engineers, to align designs with project goals and business objectives. 

• Design accessible and engaging digital experiences, advocating for users by prioritizing usability, inclusivity, and visual appeal. 

• Create and document design flows, wireframes, prototypes, and final designs to communicate ideas clearly and facilitate implementation. 

• Consult with engineers to ensure designs are correctly implemented, addressing technical constraints and finding solutions together. 

• Identify user needs through research and analysis, translating business goals into actionable product recommendations. 

• Develop new products using a digital-first mindset and modern techniques, such as minimum viable product (MVP) development and rapid prototyping. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Relocation assistance is not available for this position.

Basic Qualifications
-Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications
-2 or more years of work experience
Behavioral Skills
-Able to clearly articulate design decisions to team members and stakeholders
including product, technology and design leadership teams.
-Exercises independent judgment with minimal direction from supervisor
-Able to collaborate with business partners to build upon their vision using
sound design principles and identify key opportunities for improved user
experiences.
-Exhibits an extreme attention to detail
-Demonstrates strong organizational skills with the ability to prioritize and
manage multiple projects
-Self-starter who brings energy and enthusiasm to the work environment
-Experience working in design consultancies, digital product teams, or
established startups which gives you a sense of how to interact with clients
and collaborate with cross-functional teams.
Portfolio Required: Please include a link to your online portfolio
Technical Skills
-4 years of work experience with a Bachelor’s Degree or at least 2 years of work
experience with an Advanced Degree (e.g. Masters/MFA/MBA, etc.) –
preferably working in design consultancies, digital product, or established
startups
-4 years working as a product or digital designer as part of an in-house, agency,
or cross-functional design or innovation team
-Strong fluency in digital design software including Figma, FigJam, and Adobe
products
-Experience designing high-fidelity mockups, wireframes, and rapid prototyping
-Knowledgeable in human-centered design thinking, UX/UI principles, service
design, and user research
-Strong understanding of accessibility principles and best practices
-Strong verbal and written communication skills with attention to detail
-Ability to communicate concepts and recommendations confidently to various
audiences
-Relocation assistance is not provided for this role.

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 84,600.00 to 119,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.