Chief SW Engineer - job 3 of 45

The Chief Software Engineer at Visa in Austin is responsible for setting the technical strategy and architecture of the Risk Authentication and Identity Solutions (RaIS) Product Development team. This includes leading the development of AI-driven risk management solutions, architecture of distributed systems, and implementation of best practices in software development. The role also involves mentoring engineers, collaborating across functions, and optimizing solutions in cloud environments.

To be successful as a Chief Software Engineer at Visa in Austin, candidates should have robust experience in software engineering, particularly in scalable system design and cloud application development. Proficiency in AI technologies, a strong background in CI/CD processes, DevOps practices, and leadership capabilities are crucial. A solid understanding of risk authentication and identity solutions would be advantageous.

The Chief Software Engineer at Visa drives innovation by defining the technical strategy that aligns with business objectives, spearheading the adoption of Generative AI and Agentic AI technologies, and fostering a culture of continuous learning among team members. This role also involves actively contributing to the development of innovative solutions and encouraging creative thinking within project frameworks.

As a Chief Software Engineer at Visa, you will work with various technologies focused on risk management and identity solutions, including 3DS Authentication products and cloud platforms like AWS, Azure, and GCP. You'll also utilize Generative AI and Agentic AI to enhance developer productivity, alongside established software development practices.

At Visa, the culture for a Chief Software Engineer is collaborative and innovative. The company promotes a learning environment through mentorship, tech talks, and brown bag sessions. Leadership principles emphasize ownership, collaboration, and excellence, ensuring that teams work together smoothly while driving impactful solutions that meet diverse market needs.

When discussing your approach, emphasize the importance of aligning technical strategy with business goals, innovating with emerging technologies, and incorporating feedback from diverse stakeholders. Highlight examples of previous experiences where you successfully led technology initiatives.

Discuss specific methodologies you've introduced, such as CI/CD or DevOps practices, and how they improved team efficiency and product quality. Provide metrics or outcomes that demonstrate the impact of these practices in your past work.

Share your relevant experiences with cloud platforms like AWS, Azure, or GCP. Talk about specific projects where you've optimized applications for scalability and cost-effectiveness, and the strategies you've employed to ensure security and reliability.

AI is critical in enhancing product offerings and driving productivity. Discuss how you have implemented AI-driven solutions in previous roles to automate processes or enhance user experience, and share your thoughts on future trends in AI technologies.

Explain your mentorship style, emphasizing the importance of fostering a culture of continuous learning through one-on-one coaching, knowledge-sharing sessions, and collaborative projects. Mention how these efforts contribute to team performance and morale.

Prepare an example that outlines the context, your approach to solving the problem, the technical skills you applied, and the outcome. Be specific about the tools and technologies you used and the teamwork involved.

Highlight your communication skills and your ability to tailor your messages to diverse audiences. Discuss how you simplify complex technical concepts, use visuals, or provide analogies, ensuring that non-technical stakeholders grasp the strategies and their implications.

Outline the testing methodologies and monitoring practices you have adopted, stressing the importance of maintaining architectural standards and ensuring that applications meet reliability requirements. Discuss specific tools you've used for testing and monitoring.

Talk about your strategy for project management, possibly using methodologies like Agile or Scrum. Explain how you balance stakeholder expectations, resource availability, and project viability to set clear priorities and meet deadlines.

Share your thoughts on the qualities that contribute to success in this role, such as strong leadership, effective communication, technical acumen, and a collaborative mindset. Include examples of how these attributes have helped you in past roles.