Design Manager - job 4 of 5

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is investing in its Global Product Design Team to help support its growing digital product portfolio. Visa Global Product Design is comprised of seven specializations: Product Design, Content Design, Research, Design Engineering, Accessibility, Design Operations and Design Strategy. Product Design is looking for a Design Manager to join our team. 

We believe that great design has the ability to engage and inspire users, and we strive to rethink and redefine how users interact with Visa's applications and products. Our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. We value hard work, accountability and collaboration, and we prize proven skills and team success over personal gain. 

In this role, you will manage a team and model excellent UX principles. The Design Manager is a people leader responsible for designing usable, accessible and engaging user experiences for Visa's digital product line.  

Role responsibilities include: 

• Design usable, accessible and engaging digital experiences for the web and mobile 

• Own and make design decisions based on a thorough understanding of contemporary user-centered design principles 

• Exercise independent judgment with minimal direction from supervisor 

• Collaborate with business partners and build upon their vision using sound UX principles 

• Mentor and provide guidance to junior staff 

• Responsible for the strategic oversight of product lines 

• Be an advocate for our users 

• Capture requirements, design flows, wireframes, testable prototypes and fully fleshed out designs 

• Document your designs and consult with engineers to ensure they are built and function as intended 

• Effectively demonstrate strong problem-solving skills, customer service and interpersonal skills 

Essential Functions 

• Proficiency designing and developing prototypes using Figma 

• Proficiency designing high-fidelity mockups using Figma 

• Subject Matter Expertise in interaction design 

• Experience working with SCRUM in an Agile environment a plus 

• Strong verbal and written communication skills, including thorough and methodical attention to detail 

• Fully fluent in English and able to understand and be easily understood in English 

• Ability to communicate concepts and recommendations confidently to a variety of audiences 

• Ability to self-manage time and work independently or as part of a team 

• An online portfolio that demonstrates outstanding product and ecosystem thinking 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Relocation assistance is not available for this role.

Basic Qualifications 
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications 
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

Bachelor's Degree in Human Factors, Design, Psychology, Sociology or related field 

Essential Functions 

Proficiency designing and developing prototypes using Figma 

Proficiency designing high-fidelity mockups using Figma 

Subject Matter Expertise in interaction design 

Experience working with SCRUM in an Agile environment a plus 

Strong verbal and written communication skills, including thorough and methodical attention to detail 

Fully fluent in English and able to understand and be easily understood in English 

Ability to communicate concepts and recommendations confidently to a variety of audiences 

Ability to self-manage time and work independently or as part of a team 

An online portfolio that demonstrates outstanding product and ecosystem thinking 

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.