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Director, Account Executive - job 23 of 39

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position will be responsible for increasing market penetration in the Central America Region. Also will be the primary contact with some of the clients, providing overall support, business solutions, brand orientation, products and services to these clients.

 

RESPONSIBILITIES:

  • Execute short and long term strategic plans for clients and market. Ensure that such plans adhere to Visa mission statement of increasing Clients’ profitability, strengthening the partnership within them and also being in agreement with Visa Inc. overall strategy.
  • Develop and execute a set of objectives and goals for assigned client to increase Client's Visa sales volume, profitability and providing dynamic and proactive product support and customer service.
  • View new business opportunities, analyzing Client’s profiles, products profile as well as their strategic moments, with the purpose of offering more adequate products to the necessities of the partners and increasing their business volume with Visa.
  • Manage the revenue, expense, capital expenditures and income producing activities for client. Work closely with other areas within Visa Inc to ensure revenue growth.
  • Work with Clients on ways to maximize profitability by offering advice on the development of target markets, product development, advertising, marketing and product mix.
  • Identify new business opportunities for Visa offering of Visa Products for assigned clients.
  • Responsible for increasing the Visa products total penetration percentage of the client’s portfolio.
  • Evaluate competitive actions with respect to assigned clients and recommend appropriate action.
  • Coordinate with the Marketing Area actions to strengthen the brand in the countries under responsibility.
  • Participate in press conferences and speak at different business related Client sponsored activities.
  • Identify, recommend and implement business alliances that will lead to the improvement of clients’ results.
  • Increase the participation of VISA in the way of payment business through negotiation with new markets, prospects and other companies.
  • Monitor competitors’ activities, fusions, acquisitions.
  • Select the business opportunities through permanent contact with the clients, as well as consulting companies and the market.
  • Implement new products and services through close relationships with the parts involved in all projects.
  • Maintain close contact with all Visa’s areas in order to search for solutions for the most critical problems, as well as to follow business movements that could be offered and applied to the clients and the market.
  • Attend the specific needs of the clients, sharing with VISA teams the clients’ knowledge with the purpose of assuring their satisfaction with VISA products and services.
  • Look for information and data with the acquirers that could solve existing problems, as well as identify new business opportunities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

  • Bachelors Degree required. MBA or Masters Degree Preferred.
  • 8 -10 years of professional experience in sales and account management in the financial services industry or retail industry.
  • Extensive knowledge of Latin America and Caribbean Region
  • Robust knowledge base of the payments business. (Issuing and Acquiring).
  • Strong Negotiation Skills
  • Bilingual English and Spanish (Proficient verbal and written).
  • Excellent sales, account management, project management, presentation, strategic planning and budgeting skills.
  • Sound business judgment
  • Strong analytical skills (ability to identify tendencies, forecasts etc.) and interpersonal skills (ability to interact with several teams simultaneously)
  • Ability to handle conflict
  • Advanced spreadsheet modeling skills
  • Extensive knowledge of Excel, Power Point, and Financial Systems
  • Detailed and numbers oriented
  • Strong communication & presentation skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Account Executive, Visa

Join Visa as the Director, Account Executive in beautiful San Jose, Costa Rica, where your impact will drive innovation in payments technology across Central America. This role is all about enhancing market penetration and serving as the primary link between us and our clients. You’ll develop tailored strategic plans that align with Visa's mission, ensuring our partnerships flourish and that we enhance our clients’ profitability. Imagine evaluating client profiles and identifying opportunities that allow us to create custom solutions to boost their success. You will collaborate with various Visa teams to implement these initiatives, ensuring that our products are seamlessly integrated into our clients' strategies. With your financial acumen, you'll manage key metrics that guarantee growth and sustainability while working closely with marketing to amplify our brand in the region. You’ll also participate in engaging press events and client-sponsored activities, showcasing Visa's leadership in payment solutions. Come make a difference with a team that's committed to elevating economies and individuals – together, let's be the best way to pay and be paid.

Frequently Asked Questions (FAQs) for Director, Account Executive Role at Visa
What responsibilities should a Director, Account Executive at Visa have?

As the Director, Account Executive at Visa, you will oversee market penetration strategies in Central America, focusing on developing client relationships and executing both long and short-term plans. Your responsibilities will include managing client accounts, enhancing their profitability with Visa products, and identifying potential new business opportunities tailored to their needs, ensuring the overall growth aligns with Visa's strategic objectives.

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What qualifications are needed to be a Director, Account Executive at Visa?

To qualify for the Director, Account Executive role at Visa, candidates must typically hold a Bachelor's degree, with an MBA preferred, and possess 8-10 years of sales and account management experience within the financial services or retail sectors. Bilingual proficiency in English and Spanish, along with strong negotiation skills, analytical capability, and a robust understanding of the payments business, are essential for success in this role.

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How does the Director, Account Executive role at Visa support clients?

In the role of Director, Account Executive at Visa, you will play a crucial role in understanding client needs and offering tailored solutions that maximize their profitability. This includes providing insightful analyses of their business strategies, recommending Visa products that align best with their objectives, and ensuring they receive exceptional customer support throughout our partnership.

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Is experience in the Latin American region important for Visa's Director, Account Executive?

Yes, extensive knowledge of the Latin America and Caribbean region is vital for Visa's Director, Account Executive since this position demands an understanding of regional market dynamics, cultural nuances, and the specific financial landscapes of our clients, ensuring effective communication and tailored support that drives growth.

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What does the career path look like for a Director, Account Executive at Visa?

A career path for a Director, Account Executive at Visa may lead to higher leadership roles within the organization, such as regional director or leadership in strategy development. Success in this position can open doors for broader organizational impact and opportunities to contribute significantly to Visa’s overall growth and strategic vision.

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Common Interview Questions for Director, Account Executive
Can you describe your experience in account management within the financial services sector?

When answering this question, highlight specific roles where you've successfully managed client accounts, focusing on how you both increased sales and fostered relationships. Consider incorporating quantifiable results to demonstrate your impact.

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How would you develop a strategic plan for a client?

Discuss your approach for gathering data, assessing the client’s current situation, and setting clear, achievable goals. Make sure to mention collaboration with multiple teams to ensure the plan is aligned with Visa's goals and client needs.

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What approach do you take to negotiate deals with clients?

Share your strategy for understanding client needs, developing win-win scenarios, and maintaining flexibility during negotiations. Illustrating past experiences where you successfully negotiated contracts can further strengthen your response.

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How do you stay informed about industry trends and competitor activities?

Demonstrate your commitment to professional development by discussing how you follow industry publications, attend networking events, or engage in continuous learning. This shows you are proactive in staying ahead in the fast-paced payments landscape.

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What strategies would you implement to maximize client profitability?

Detail how you would analyze data to identify opportunities for upselling or cross-selling Visa products while ensuring that the client’s targets and needs are met effectively. Providing examples of past successes can add credibility to your answer.

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Can you give an example of how you resolved a conflict with a client?

Share a specific example where you encountered a challenge, the steps you took to resolve it, and the successful outcome. Highlighting your interpersonal skills and ability to maintain strong client relationships is key here.

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What role does market analysis play in your account management strategy?

Explain how you utilize market analysis to inform your approach to tailoring solutions for clients. Discuss tools and methods you use to keep track of consumer behavior, market trends, and competitor actions.

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How would you coordinate with internal teams to implement new client solutions?

Talk about the importance of communication and collaboration with various departments, emphasizing how you would facilitate meetings, share client feedback, and work together to deploy new initiatives effectively.

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What is your experience with financial modeling and budgeting?

Illuminate your proficiency with financial systems, providing examples of past roles where you managed budgets or performed financial analyses to guide business decisions, demonstrating your numerical and analytical capabilities.

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How do you manage your time and prioritize tasks in a fast-paced environment?

Share your method for prioritizing tasks, segmenting responsibilities based on urgency, and utilizing tools or techniques for time management to ensure you meet deadlines and client expectations while maintaining quality.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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