Director, Account Executive - job 31 of 39

The Director, Account Executive at Visa is primarily responsible for driving sales and retaining revenue among financial institutions in the Mid-Atlantic region. This includes developing and executing strategies to create new growth opportunities, managing existing client portfolios, engaging with clients to understand their business needs, and establishing Visa as a thought leader in the market.

Candidates should have a proven track record in sales and business development, particularly within the payments ecosystem. Essential qualifications include experience in territory management, strong negotiation skills, proficiency in CRM systems, and the ability to build and maintain executive-level relationships with clients such as banks and credit unions.

The Director, Account Executive plays a crucial role in executing Visa’s strategy by identifying market opportunities, engaging with industry associations, and effectively communicating the Visa value proposition. By continuously analyzing the competitive landscape, the Account Executive helps to position Visa as a market leader while ensuring client strategies align with corporate objectives.

Yes! The Director, Account Executive position is remote, which means job duties do not need to be performed within proximity to a Visa office. However, there may be occasions that require presence at a Visa office with prior notice.

Successful Directors, Account Executives at Visa must possess strong communication and negotiation skills, a deep understanding of the payments industry, and the ability to build solid client relationships. Expertise in CRM tools, strategic thinking, and a commitment to exceeding sales goals are also critical for success in this role.

When developing a sales strategy for a new market, I begin by conducting thorough market research to identify potential clients and their specific needs. It's crucial to assess competitive offerings, understand market trends, and tailor the approach to highlight how Visa can meet those needs effectively. I believe in setting clear KPIs and continuously adjusting the strategy based on feedback and results.

Absolutely! One memorable negotiation involved a large regional bank, where I focused on understanding their pain points and aligning our solutions with their goals. By fostering an open dialogue, we reached a mutually beneficial deal that not only included favorable terms but also set the stage for a long-term partnership. It showcased my ability to maintain relationships while ensuring Visa's interests were well represented.

I believe in proactive communication when facing challenges. I address issues directly with clients, discussing the problem transparently and collaboratively brainstorming solutions. Maintaining strong relationships often helps in problem resolution because clients appreciate openness and a willingness to adapt to their changing needs.

I've utilized a combination of CRM tools to track leads, along with networking and relationship-building at industry events. Additionally, engaging with prospects through targeted content and social media has proven effective in attracting interest and entering discussions about partnership opportunities.

I stay engaged with industry news through notable publications, webinars, and attending key conferences. Building a network of contacts in the field helps me gather insights directly from peers, while actively participating in industry forums ensures I’m aware of innovative shifts and emerging trends that could impact my clients.

I have extensive experience using various CRM systems for tracking sales progress, managing client communications, and analyzing market trends. By leveraging CRM tools, I ensure that my sales efforts are data-driven, which aids in forecasting revenue and optimizing our approach to client engagement.

In my previous role, I achieved 150% of my sales target by identifying a new segment that my competitors were overlooking. I tailored proposals addressing specific needs within that segment, resulting in new partnerships and increased revenue for the company. My analytical approach and willingness to think outside the box were key to that success.

I prioritize building trust through regular communication, understanding their evolving needs, and providing valuable insights that align with their long-term goals. I make it a point to provide consistent follow-ups and be responsive, ensuring that I’m seen as a reliable partner whenever they seek guidance or solutions.

My approach to competitor analysis involves researching their offerings, pricing, and positioning strategies. I use both qualitative and quantitative methods to assess their strengths and weaknesses, equipping myself with knowledge to better articulate Visa’s unique value proposition in contrast to competitors.

I believe in strengthening client collaboration by starting with open-ended questions to encourage dialogue about their objectives and pain points. Active listening is crucial. I take notes to capture key points, follow up with relevant solutions, and ensure clients feel heard and valued throughout our interactions.