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Director, Risk Governance - Third Party Lifecycle Management - job 39 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

Are you ready to take your career to the next level as the Director of Risk Governance - Third Party Lifecycle Management at Visa in Austin? This pivotal role on the Third-Party Lifecycle Management Program (TLMP) team is all about ensuring effective risk oversight for Visa’s third-party relationships. As a part of the Corporate Risk function, you’ll be the go-to expert, handling everything from stakeholder inquiries to the strategic oversight of our extensive third-party risk. You’ll collaborate closely with teams across the organization, implementing innovative process enhancements that not only improve efficiency but also ensure alignment with corporate objectives. Your responsibilities will include managing non-supplier third-party relationships, developing exit strategies, and overseeing the Risk Control Self-Assessment process. At Visa, we believe in fostering a positive and inclusive work environment, so as you guide and mentor team members, you’ll play a key role in building a strong team culture. This hybrid role offers an exciting opportunity to engage in the rapidly evolving payments landscape while making a significant impact on Visa’s risk management strategy. If you’re driven, curious about Fintech, and passionate about creating strong stakeholder relationships, then this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the key responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing the governance and risk management of all third-party relationships. This includes managing stakeholder inquiries, developing strategies for non-supplier relationships, leading exit strategies, and ensuring compliance through the Risk Control Self-Assessment process. The Director also plays a vital role in mentoring team members and enhancing internal processes, making it a crucial position within the TLMP team.

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What qualifications are needed for the Director, Risk Governance - Third Party Lifecycle Management position at Visa?

Candidates for the Director, Risk Governance - Third Party Lifecycle Management role at Visa should have extensive experience in risk management, particularly in the context of third-party relationships. A strong background in payments or financial technology is often necessary, along with proven leadership capabilities and excellent communication skills. A results-driven, client-focused approach will be essential for success in this role.

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How does the Director of Risk Governance - Third Party Lifecycle Management contribute to Visa's corporate objectives?

The Director of Risk Governance - Third Party Lifecycle Management plays a crucial role in aligning third-party risk management with Visa’s overall corporate objectives. By developing non-supplier third-party strategies and ensuring compliance with organizational policies, the Director helps mitigate risks and enhances operational effectiveness, ultimately supporting Visa's mission and strategic goals.

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What kind of team environment can a Director, Risk Governance - Third Party Lifecycle Management expect at Visa?

At Visa, the environment is supportive and collaborative, with an emphasis on inclusivity and professional development. As the Director, you will have the opportunity to mentor team members and contribute to a positive culture, ensuring that everyone feels valued and engaged while working towards shared goals within the TLMP team.

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What is the importance of process enhancements in the Director, Risk Governance - Third Party Lifecycle Management role at Visa?

Process enhancements are vital in the Director, Risk Governance - Third Party Lifecycle Management role at Visa as they improve the efficiency and effectiveness of third-party risk management activities. By identifying and implementing best practices, the Director ensures that Visa maintains high standards in risk management, contributing to the organization’s overall success.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
Can you describe your experience with third-party risk management?

In answering this question, focus on specific examples of how you've managed relationships and risks associated with third-party vendors. Highlight any frameworks you've worked with and your approach to assessing and mitigating risk.

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How do you stay updated with the latest regulations affecting third-party governance?

Demonstrate your commitment to continuous learning by discussing specific resources, conferences, or networking opportunities you engage in to stay informed about the changing regulatory landscape.

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What strategies do you use for effective stakeholder communication?

Share examples of how you’ve fostered effective communication with both internal and external stakeholders. Focus on your strategies for building rapport and addressing concerns promptly and transparently.

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How would you handle a disagreement with a stakeholder regarding risk management strategies?

Describe your conflict resolution skills and emphasize your ability to approach disagreements constructively, aiming for a solution that aligns with organizational objectives while ensuring all parties feel heard.

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What process improvement initiatives have you led in your past roles?

Provide specific examples of process improvements you implemented, emphasizing the outcomes and benefits of these changes. Discuss the methodologies you used to evaluate and enhance existing processes.

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How do you manage and mentor team members effectively?

Discuss your leadership style, focusing on fostering collaboration and providing constructive feedback. Share any mentorship successes or strategies you’ve employed to develop your team’s skills.

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What do you believe is the greatest challenge in third-party lifecycle management?

Articulate your understanding of the complexities in managing third-party relationships, highlighting specific challenges such as compliance issues or changing regulatory requirements, and discuss how you would address them.

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Can you give an example of an effective exit strategy you developed for a third-party relationship?

Share a case where you planned and executed an exit strategy effectively, focusing on the objectives you aimed to achieve, the steps you took, and how you ensured minimal disruption to the business.

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What metrics do you use to assess third-party risk?

Discuss specific metrics and Key Performance Indicators (KPIs) you monitor to evaluate third-party risks, emphasizing how these metrics inform decision-making and strategy development.

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Why are you interested in the Director, Risk Governance - Third Party Lifecycle Management role at Visa?

Convey your excitement about Visa’s mission and values, and how your expertise aligns with the responsibilities of the Director role. Highlight your passion for risk management and the opportunity to make a meaningful impact in the fintech space.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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