Director, Software Engineering - job 17 of 23

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The Work itself:

Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs.
Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Leadership & Vision:
- Define and communicate the strategic vision for the next-generation observability platform.
- Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies.
Platform Design & Implementation:
- Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions.
- Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders.
- Maintain and improve all open source software, provide development and 3rd, 4th level support
Technical and Development Leadership:
- Provide hands-on technical leadership and mentorship to the development team.
- Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained.
- Oversee the entire lifecycle of the platform development, from initial concept through to deployment and ongoing maintenance.
- Work closely with program management team to develop and manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery.
- Implement and oversee rigorous testing, monitoring, and performance tuning processes to ensure the platform meets high standards of reliability and efficiency.
- Address and resolve any issues or bottlenecks that arise during development and deployment.
Team Building & Management:
- Build and manage a high-performing team of engineers, developers, and other technical staff.
- Foster a collaborative and innovative work environment, promoting continuous learning and development.
Collaboration & Communication:
- Collaborate with cross-functional teams, including product management, operations, and other engineering teams to align the platform development with business goals.
- Communicate progress, challenges, and achievements to executive leadership and other stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

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What You Should Know About Director, Software Engineering, Visa

As the Director of Software Engineering at Visa in Austin, you'll play a pivotal role in designing and developing our next-generation observability platform, essential to our operational framework. You'll work collaboratively across multiple functions, creating best-in-class solutions that cater to various technical offerings within Visa. Engaging with key stakeholders from product development, infrastructure, and operations, your goal will be to provide robust, high-reliability observability platform solutions tailored to business needs. With an eye on the latest technologies, you'll lead a team of talented system and software engineers, guiding them to achieve their highest quality of work. You'll define the strategic vision for this platform and stay ahead of industry trends in observability, metrics, tracing, and logging technologies. Your responsibilities will include overseeing the architecture, design, and development processes, ensuring the platform is scalable, reliable, and meets performance expectations. Moreover, you'll manage budgets, timelines, and resources while fostering team collaboration and communication across various departments to align technical developments with business objectives. This hybrid position allows for flexibility in the workspace, with specific in-office days determined by your hiring manager. We’re excited about your potential contribution to our innovative projects!

Frequently Asked Questions (FAQs) for Director, Software Engineering Role at Visa

What are the responsibilities of the Director of Software Engineering at Visa?

The Director of Software Engineering at Visa is responsible for leading the design, development, and implementation of a next-generation observability platform. This role involves collaborating with cross-functional teams to ensure high-quality delivery and alignment with business objectives, as well as providing hands-on technical leadership to a skilled team of engineers.