Director, Software Engineering - job 9 of 23

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The Work itself:

Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs.
Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Leadership & Vision:
- Define and communicate the strategic vision for the next-generation observability platform.
- Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies.
Platform Design & Implementation:
- Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions.
- Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders.
- Maintain and improve all open source software, provide development and 3rd, 4th level support
Technical and Development Leadership:
- Provide hands-on technical leadership and mentorship to the development team.
- Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained.
- Oversee the entire lifecycle of the platform development, from initial concept through to deployment and ongoing maintenance.
- Work closely with program management team to develop and manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery.
- Implement and oversee rigorous testing, monitoring, and performance tuning processes to ensure the platform meets high standards of reliability and efficiency.
- Address and resolve any issues or bottlenecks that arise during development and deployment.
Team Building & Management:
- Build and manage a high-performing team of engineers, developers, and other technical staff.
- Foster a collaborative and innovative work environment, promoting continuous learning and development.
Collaboration & Communication:
- Collaborate with cross-functional teams, including product management, operations, and other engineering teams to align the platform development with business goals.
- Communicate progress, challenges, and achievements to executive leadership and other stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

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What You Should Know About Director, Software Engineering, Visa

As the Director of Software Engineering at Visa in Austin, you’ll take on the exciting challenge of designing, developing, and implementing a next-generation observability platform that is essential to Visa’s operational system. In this role, you will not only influence internal standards for scalability and security, but also lead a talented team of system and software engineers to achieve excellence in their work. Your collaboration skills will shine as you engage with key stakeholders across product development, infrastructure, and operational teams to ensure that the observability platform meets their diverse needs efficiently and reliably. Staying ahead of industry trends will be crucial; leveraging cutting-edge technologies will allow you to create a cost-effective platform with high availability and scalability. You’ll define a strategic vision for the platform, oversee its architecture and implementation, and maintain top-notch performance through rigorous testing and monitoring. Not only will you guide your team through complex challenges, but you will also build a strong, collaborative work environment that encourages innovation and continuous learning. This hybrid position invites flexibility, with specific in-office days confirmed by your hiring manager, ensuring you remain engaged with your dynamic team while also enjoying the benefits of remote work.

Frequently Asked Questions (FAQs) for Director, Software Engineering Role at Visa

What are the key responsibilities of the Director of Software Engineering at Visa?

As the Director of Software Engineering at Visa, your main responsibilities include leading the design and development of an observability platform, collaborating with stakeholders to ensure quality solutions, providing technical leadership to the development team, and overseeing the full lifecycle of platform development while managing resources and timelines effectively.