Director, Workplace Technology Cloud Engineering - job 16 of 21

The Director, Workplace Technology Cloud Engineering at Visa is responsible for leading a team of cloud engineers and architects to deliver advanced cloud solutions, manage resource allocation, oversee project timelines, and foster a collaborative environment. They will ensure the seamless integration and migration of cloud services while maintaining governance and automation. Additionally, this role includes overseeing the implementation of Microsoft 365, managing identity synchronization, and ensuring compliance with various regulations.

Candidates applying for the Director, Workplace Technology Cloud Engineering position at Visa should possess a strong background in cloud engineering and architecture, ideally with hands-on experience in Microsoft Azure and Office 365. Leadership skills, experience with cybersecurity and compliance standards, and familiarity with multi-cloud environments are crucial. A thorough understanding of project management and team mentoring is essential for guiding team members toward achieving their objectives.

In this role, the Director, Workplace Technology Cloud Engineering directly influences user experience by overseeing the implementation of Microsoft 365 productivity suites and AI collaboration tools. This position focuses on creating a seamless interaction between on-premises and cloud services, ensuring that the technology enhances productivity for employees across Visa. By implementing solutions that prioritize user experience, you enable employees to work efficiently and securely.

The Director, Workplace Technology Cloud Engineering at Visa will manage various projects related to cloud solutions and migrations, including the implementation of Microsoft 365, identity and access management, and creating a robust hybrid architecture. They will also oversee key cloud engineering projects that ensure data protection, compliance, and governance while facilitating automation and productivity enhancements.

Cybersecurity is a vital aspect of the Director, Workplace Technology Cloud Engineering role at Visa. This leader will develop and maintain a Cloud Cybersecurity framework that adheres to major regulatory standards such as PCI, GDPR, and CCPA. Ensuring data protection and secure access across cloud and on-premises environments is crucial for safeguarding Visa's information and maintaining trust with customers.

When answering this question, focus on specific cloud projects you've managed, emphasizing your leadership skills, the technologies employed, and the end results. Highlight any innovative solutions you implemented and how they aligned with organizational goals, ensuring to weave in any experiences with platforms such as Microsoft 365 or Azure.

Discuss your familiarity with compliance frameworks and how you've successfully implemented them in previous roles. Provide examples of how you have integrated cybersecurity measures into cloud solutions, including any training you've offered to your team about best practices in data protection and governance.

Focus on your leadership style, discussing how you foster collaboration, innovation, and continuous improvement. Mention methods you've used to motivate your team, such as setting clear OKRs, providing mentorship opportunities, and facilitating professional development.

Explain your problem-solving approach, emphasizing the importance of communication and transparency. Discuss a specific example of a setback you've encountered, how you addressed it with your team, and what lessons you learned moving forward.

Detail your experience in managing hybrid cloud setups, specifically referencing technologies like Azure and how you've ensured seamless integration between on-premises and cloud services. Discuss challenges you've faced and how you've overcome them to maintain efficiency.

Share your thoughts on how emerging technologies, such as AI and machine learning, can enhance cloud solutions. Discuss any specific instances where you've leveraged these technologies to improve productivity or user experience in your teams.

Outline your project management strategies, such as using tools for tracking progress and setting timelines. Emphasize how you assess project importance, delegate responsibilities, and ensure that your team stays aligned with organizational priorities.

Discuss the critical nature of data governance in cloud operations, including the implementation of tools and processes for data protection and compliance. Provide examples of how you've enacted governance policies in prior roles ensuring they align with legal and organizational standards.

Explain your collaborative approach and how you build relationships with other departments, such as IT and business units. Provide examples of past experiences where cross-departmental communication led to successful project outcomes.

Detail your commitment to team development, outlining specific strategies such as workshops, mentorship programs, or providing access to training resources. Emphasize how investing in your team leads to improved project outcomes and satisfaction.