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Lead Software Engineer - job 10 of 44

  • Build indepth expertise on the 247 systems of MAP that support our merchants
    Support issues within SLAs for established issue priorities fix issuesbugs
    Collaborate with the development and product team to improve the overall development process
    Build and test nextgeneration monitoring tools to reduce meantimetodetect issues
    Automate production support activities to enhance efficiency and productivity
    Participate in postrelease monitoring and validation Collaborate with the DEV team to ensure no release issues occur in PROD
    Create application and infrastructure performance plansmodels for a highly scalable lowlatency highlyavailable and highthroughput payment processing system
    Monitor application performance optimize performance bottlenecks and usage to create an application capacity model
    Contribute to capacity planning and disaster recovery exercises
    Support in triaging and troubleshooting of performance degradation incidents in the production environment
    Required Skills
    Handson experience in UnixLinux OS environments operating system internals file systems diskstorage and networking protocols System internals
    Working knowledge with VMs and Containers
    Expert knowledge and strong experience using tools such as LoadrunnerJmeter
    Understanding of APM solutions like Appdynamics Dynatrace OPNET etc
    Coding Knowledge in programming languages like JavaPython and scripting languages
    Should have experience in defining Performance Strategy and reporting performance baselines
    Ability to work independently and be a team player
    Professional work experience in highly scalable web services
    Exposure to containerized microservices architecture and stacks
    Preferred Skills
    Understanding of Disaster Recovery methodologies
    Experience working with Agile teams
    Knowledge of monitoring tools like SplunkKeynoteGraphana
    A Bachelors degree in Computer Science or Engineering a Masters degree is a plus
    Experience working in pastpaced 247 environments
    This role has oncall responsibilities Excellent oral and written communication skills are a must

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa is not offering relocation assistance for this role.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Software Engineer, Visa

As a Lead Software Engineer at our dynamic company in Foster City, you'll have the incredible opportunity to shape the future of our merchant support systems. You will dive deep into the 24/7 systems of MAP, where you'll build expertise and tackle issues within established SLAs while prioritizing fixes for bugs. Collaborating closely with our development and product teams, you'll enhance our overall development processes and create next-generation monitoring tools that will dramatically reduce the mean time to detect any issues. Your role will involve automating production support activities to boost efficiency and productivity significantly. You'll participate in post-release monitoring and play a crucial part in ensuring that no issues impact our production environment. In addition, you’ll be responsible for designing application and infrastructure performance models for our highly scalable, low-latency payment processing system, all while monitoring application performance and optimizing performance bottlenecks. If you have a strong background in Unix/Linux environments, coding knowledge in languages like Java and Python, and experience with tools like Loadrunner or Jmeter, this role is perfect for you. We are looking for a team player who has excellent collaborative communication skills and a passion for maintaining high-quality standards in a fast-paced 24/7 environment. There will be hybrid work flexibility, and you will have the chance to contribute significantly to our ongoing success while juggling exciting challenges ahead!

Frequently Asked Questions (FAQs) for Lead Software Engineer Role at Visa
What are the key responsibilities of a Lead Software Engineer at our company in Foster City?

The Lead Software Engineer at our company in Foster City is tasked with developing deep expertise in the 24/7 systems of MAP. This includes supporting issues within SLAs, collaborating with development and product teams, enhancing monitoring tools, automating support activities, post-release monitoring, and performance modeling. Additionally, you’ll help troubleshoot production issues and be involved in capacity planning and disaster recovery, making this role crucial in keeping our service running smoothly.

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What skills are required for the Lead Software Engineer position in Foster City?

Candidates applying for the Lead Software Engineer position in Foster City need to have hands-on experience in Unix/Linux environments, a solid understanding of system internals, and proficiency with tools such as Loadrunner and Jmeter. Knowledge of performance strategy development, coding skills in Java and Python, and familiarity with APM solutions like AppDynamics or Dynatrace are also essential. A Bachelor's degree in Computer Science or Engineering is required, while a Master's is a plus.

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How does the Lead Software Engineer contribute to performance optimization at our Foster City office?

In the Foster City office, the Lead Software Engineer plays a pivotal role in performance optimization by monitoring application performance and identifying bottlenecks, creating capacity models, and contributing to disaster recovery strategies. They also define and report on performance baselines and work closely with teams to ensure scalability and reliability of our payment processing systems.

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What experience level is preferred for the Lead Software Engineer role in Foster City?

For the Lead Software Engineer role in Foster City, we prefer candidates with considerable professional experience, ideally in highly scalable web services. Experience in Agile team environments and familiarity with containerized microservices architecture are also valuable. Additional experience in fast-paced 24/7 operational settings is highly desired.

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Is there a hybrid work model for the Lead Software Engineer position in Foster City?

Yes, the Lead Software Engineer position in Foster City offers a hybrid work model. While the exact number of days to be spent in the office will be determined by your Hiring Manager, this flexibility allows a blend of remote work and in-office collaboration.

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Common Interview Questions for Lead Software Engineer
What experience do you have with performance monitoring and optimization tools as a Lead Software Engineer?

When answering this question, provide specific examples of your experience with tools like Loadrunner, Jmeter, AppDynamics, or Dynatrace. Highlight instances where you successfully identified performance bottlenecks and the impact your optimizations had on the system’s overall performance.

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Can you describe a challenging production issue you resolved in your previous roles?

In responding to this question, illustrate a specific challenge you encountered, detailing the steps you took to identify the issue, the resolution process, and the outcome. Emphasize your problem-solving skills and ability to work under pressure, which are critical for a Lead Software Engineer.

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How do you prioritize tasks and manage deadlines when faced with multiple production support issues?

It's best to discuss a framework that you typically use to prioritize tasks, such as assessing the impact on users, business importance, or SLA requirements. Share a recent example where you effectively managed multiple priorities and how you ensured timely resolutions.

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What strategies do you use for capacity planning in high-traffic environments?

You can discuss specific strategies such as forecasting based on historical data, load testing simulations, and scaling infrastructures accordingly. Providing a brief example that highlights your previous experience will bolster your credibility.

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How would you handle conflicts with team members in a collaborative environment?

Focus on your communication skills and an example that illustrates your approach to conflict resolution, such as open dialogue, understanding various perspectives, and focusing on a collaborative solution to reach a consensus.

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Describe your experience with Unix/Linux environments and how it applies to your role as a Lead Software Engineer.

Detail specific projects where you've utilized Unix/Linux systems for development or production environments. Emphasize your understanding of operating systems, file systems, and networking protocols and how they relate to the responsibilities as a Lead Software Engineer.

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What coding languages are you proficient in, and how do you leverage them in your projects?

Be ready to discuss your proficiency in languages such as Java and Python, along with any scripting languages. Provide examples of how you’ve used these languages for automation, tool development, or performance optimization in your previous projects.

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Give an example of a time when you had to adapt quickly in a fast-paced environment.

Share a specific situation where changes were introduced unexpectedly, and you had to adjust your approach or deployment strategy. Highlight your adaptability and quick thinking while identifying how it positively impacted the project.

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What role does collaboration play in your work as a Lead Software Engineer?

Discuss your belief in the importance of collaboration and teamwork, mentioning how well you listen, share knowledge, and encourage input from others in the development process, positively affecting project outcomes.

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How do you stay updated with the latest trends and technologies in software engineering?

Talk about your commitment to continuous learning, including attending conferences, reading technical articles, participating in webinars, or being active in relevant online communities. Highlight specific technologies you've recently explored that are relevant to the Lead Software Engineer role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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