Sr. Director - job 2 of 20

As a Sr. Director at Visa in Austin, you will be responsible for overseeing the entire development life cycle, managing multiple technical teams, and delivering products with complex technical interdependencies. You'll collaborate with various teams to develop complete solutions while promoting a culture of engineering excellence. Additionally, you will focus on strategy development, managing budgets, hiring and mentoring talent, and enhancing our Issuing Solutions platform.

The Sr. Director position at Visa requires a strong background in agile delivery, complex integration projects, and high-volume transaction systems. Candidates should have experience in leading diverse technical teams, a passion for fostering a culture of innovation, and the ability to navigate regulatory, security, and privacy requirements. Strong leadership, strategic thinking, and a client-focused mindset are essential for success in this role.

The Sr. Director at Visa plays a crucial role in transforming the Issuing Solutions technology platform by spearheading innovation in payment solutions. This position involves designing and developing APIs for value-generating integrations, managing technical debt, and progressing the modernization roadmap. By leading global teams and collaborating with product owners, the Sr. Director helps in expanding market reach and client base, ultimately driving revenue growth.

At Visa, the work culture for a Sr. Director is dynamic, collaborative, and heavily focused on engineering excellence. You will be encouraged to foster innovation, mentor your team, and prioritize diversity. With an emphasis on teamwork and client focus, you'll collaborate closely with global teams and contribute to strategic goals, all while navigating a fast-paced and ever-evolving payments landscape.

Working as a Sr. Director at Visa in Austin offers numerous benefits, including the opportunity to lead an exceptional team at the forefront of payment technology. You'll enjoy a hybrid work model, a competitive salary, and the chance to influence major projects with significant bottom-line impact. Additionally, you'll have access to professional development opportunities, a collaborative work environment, and a chance to pioneer innovative solutions in the rapidly-evolving fintech landscape.

When leading diverse technical teams, I focus on fostering an inclusive environment that encourages collaboration and innovation. I believe in understanding each team member's strengths and providing them with opportunities to contribute meaningfully, thereby driving team performance and success.

In my previous role, I managed a complex project that involved multiple teams across different regions. I established clear communication channels and regular check-ins to keep everyone aligned on goals and deadlines. By implementing agile methodologies, we adapted to challenges quickly and delivered a successful product on time.

Prioritizing tasks in a fast-paced environment requires a strategic approach. I assess the impact of each task on overall business objectives and deadlines, utilizing tools and frameworks to help visualize priorities. I also ensure to communicate transparently with my team about shifting priorities as they arise.

To encourage engineering excellence, I promote best practices such as code reviews, regular training sessions, and fostering a culture of feedback. I also believe in recognizing and rewarding high performance and innovation, which motivates the team to maintain a high standard of work.

Effective collaboration between cross-functional teams is achieved through regular meetings, clear shared objectives, and open communication. I encourage a culture of collaboration where team members feel comfortable sharing ideas and insights, ensuring alignment on goals and efficient execution of projects.

My experience with managing technical debt involves proactively identifying areas where we can improve our systems while balancing immediate business needs. I prioritize addressing critical debt items in product roadmaps and advocate for team alignment on long-term sustainability goals.

I support career development by understanding each engineer's aspirations and tailoring mentorship opportunities to meet their goals. This could involve one-on-one coaching, identifying relevant projects for skill improvement, and providing access to training resources tailored to their interests.

My approach to integrating new technologies involves thorough evaluation and pilot phases to gauge their effectiveness. I ensure that the team is involved in the process, providing them a platform to voice concerns and suggestions, and offer training sessions to facilitate smooth transitions.

To manage incidents, I have established clear protocols for incident response, which include real-time monitoring and escalation processes. Post-incident reviews help us learn and improve our systems, ensuring that we minimize future occurrences and maintain a reliable service.

Client feedback plays a critical role in my decision-making process. I actively seek feedback to understand their needs better and use it to inform our product development and improvement strategies, ensuring we align closely with client expectations and enhance their overall experience.