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Manager, Social Creative - job 10 of 19

The Manager, Social Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

 

This individual will combine a design background with deep understanding of social formats and creative storytelling to develop social-first content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting and designing “made for social” creative assets for priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Designing social posts across a wide range of creative styles– from photography to social graphics to in-platform formats (ex: Instagram Stories) – that grab attention in crowded social moments.

  • Partnering with Social Creatives and Social Strategists to dream up and design reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social for both high-budget and quick-turn projects.

  • Using knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to design social assets for maximum engagement and relevance.

 

Essential Functions:

  • Design and concept social content that breaks through on priority platforms, including TikTok, Instagram, YouTube, and X.

  • Develop social assets with compelling storylines and clear visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Social Creative, Visa

As the Manager, Social Creative at Visa, based in the vibrant city of San Francisco, you will be at the forefront of a dynamic global team dedicated to crafting exceptional social content. Here at Visa, we value creativity and innovation, and as part of the Global Content Strategy, Development & Distribution team, you'll play a key role in amplifying our marketing voice through engaging social formats. You’ll leverage your design expertise and deep understanding of platforms like TikTok, Instagram, YouTube, and X to create compelling social-first content that resonates with our audience while aligning with our brand's objectives. Your day-to-day will involve conceptualizing and designing eye-catching creative assets, whether it’s striking photography or dynamic social graphics that stand out in crowded feeds. Partnering closely with Social Creatives and Strategists, you will help generate timely and relevant content that marries trending topics with our brand identity. You'll navigate from ideas to execution swiftly, juggling both high-budget campaigns and quick-turn projects, ensuring our content maintains a consistent high standard that inspires teams across the globe. Your keen insight into the creator economy, especially regarding sports, music, and travel influences, will guide your design process ensuring maximum audience engagement. This hybrid role promises an exciting mix of creative freedom and collaborative projects, so if you’re ready to help shape Visa’s social storytelling, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Manager, Social Creative Role at Visa
What are the primary responsibilities of the Manager, Social Creative at Visa?

The primary responsibilities of a Manager, Social Creative at Visa include designing and conceptualizing social content that stands out on platforms like TikTok, Instagram, YouTube, and X. You'll be expected to develop compelling storylines, design eye-catching assets, and collaborate with a cross-functional team to translate brand campaigns into impactful social experiences.

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What skills and qualifications are required for the Manager, Social Creative role at Visa?

Candidates applying for the Manager, Social Creative position at Visa should possess a strong background in design and social media. Essential skills include proficiency in creating 'made for social' content, a keen understanding of social platform nuances, and the ability to work at a rapid pace. A passion for storytelling and knowledge of cultural trends is also crucial for success in this role.

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How does the Manager, Social Creative at Visa collaborate with other teams?

In the role of Manager, Social Creative at Visa, you will collaborate with Social Creatives, Strategists, Editorial, and Community specialists to design and execute campaigns that are on-brand and on-trend. This collaboration ensures that your content aligns with overarching marketing objectives while being fresh and engaging.

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What type of content will the Manager, Social Creative at Visa focus on?

The Manager, Social Creative at Visa will focus on creating a wide range of content including photography, social graphics, and platform-specific formats such as Instagram Stories. Your primary goal will be to design content that captures attention and engages audiences across popular social media platforms.

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What does a typical day look like for a Manager, Social Creative at Visa?

A typical day for a Manager, Social Creative at Visa includes brainstorming sessions with the creative team, designing social assets, analyzing social trends, and ensuring all content produced meets the high creative standards set within the team. You will be managing both ongoing projects and spontaneous content requests to keep the brand’s social presence active and engaging.

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Common Interview Questions for Manager, Social Creative
Can you describe your design process for creating social content?

When discussing your design process for social content, start with how you conduct research on current trends and audience preferences. Explain your methodology for conceptualizing ideas, sketching drafts, and collaborating with team members to finalize designs that are visually engaging and on-brand.

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How do you stay updated with the latest social media trends?

To effectively answer this question, highlight the resources you leverage such as industry blogs, social media channels, and networking with other professionals. Discuss how you apply what you learn to inform your creative strategies and content development at Visa.

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Can you give an example of a successful social campaign you managed?

In answering this question, be prepared to detail a specific campaign where you played a significant role. Discuss the goals, your creative process, the execution, and the results achieved, emphasizing how it aligns with Visa's brand message and objectives.

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How do you balance creativity with brand guidelines?

Discuss your approach to balancing creativity and brand consistency by explaining how you utilize existing brand guidelines as a creative framework while ensuring innovative ideas that push those boundaries. Illustrate your points with examples of past projects where you maintained this balance successfully.

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What tools or software do you typically use for social media design?

Mention specific software and tools you are proficient in, such as Adobe Creative Suite, Canva, or platform-specific design tools. Emphasize how these tools enable you to create high-quality content efficiently and align with the expectations of the Manager, Social Creative at Visa.

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How do you measure the effectiveness of social media content?

In your response, explain the various metrics you monitor, such as engagement rates, shares, or comments. Talk about how you analyze these metrics to enhance future content strategies and ensure alignment with Visa's marketing goals.

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What role does audience feedback play in your content creation process?

Discuss the importance of audience feedback in shaping your content. Explain how you actively seek out and incorporate constructive criticism and insights from social interactions to improve your creative output and engagement levels.

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How would you approach a last-minute content request?

Share your strategy for handling urgency—emphasize your ability to stay organized, prioritize tasks, and leverage your existing creative assets. Highlight your experience in producing high-quality content under tight deadlines without compromising creativity.

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What is your experience working in a hybrid work environment?

Explain how you adapt to both in-office and remote work settings. Share your communication strategies to stay connected with the team and how you ensure productivity, creativity, and collaboration define your workflow in a hybrid model.

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Why do you want to work for Visa as a Manager, Social Creative?

Your answer should convey your admiration for Visa's brand values and commitment to innovation in marketing. Discuss specific aspects of Visa’s culture or projects that resonate with you and how you can contribute your unique skills and experiences to enhance their social media presence.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11335 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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