Senior Technical Program Manager (Hybrid/Onsite) - job 8 of 10

As a Senior Technical Program Manager in our company, you will oversee the program and project management of complex technology initiatives. This includes collaborating with cross-functional teams to define project scope, manage financials, facilitate technical discussions, and ensure compliance with Agile methodologies. Your role is pivotal in driving collaboration, addressing risks, and maintaining quality project artifacts.

To excel as a Senior Technical Program Manager at our company, you should possess a solid background in program and project management, particularly with complex, customer-facing software projects. Ideally, you will have experience in the technology industry, expertise in Agile methodologies, and strong communication and negotiation skills to collaborate effectively with stakeholders at all levels.

Collaboration is key for a Senior Technical Program Manager at our company. You'll partner closely with architects, strategists, IT subject matter experts, and various business partners to conduct planning sessions, remove impediments, and ensure project alignment with organizational goals. Your strong interpersonal skills will foster teamwork and a culture of openness across these diverse teams.

In Austin, our work culture embraces innovation, teamwork, and continuous improvement. As a Senior Technical Program Manager, you’ll enjoy a hybrid work model that provides flexibility while promoting collaboration in the office. We celebrate diversity and encourage a culture where ideas are shared openly and positively challenged, creating an energizing environment for everyone.

In your role as a Senior Technical Program Manager, you'll be utilizing an Agile framework, along with project management tools that facilitate communication, tracking, and reporting. Mastery of these tools is crucial for successful project management and will allow you to produce detailed budgets and funding approval documentation seamlessly.

In the interview, highlight specific projects where you utilized Agile methodologies. Discuss how you facilitated sprints, employed tools like Jira or Trello, and adjusted project scope through iterative processes to best meet client needs.

Explain your approach to keeping project budgets aligned. Discuss tracking forecasts against actual costs, handling any discrepancies, and collaborating with stakeholders to ensure transparency and financial accountability.

Choose a specific scenario where you encountered obstacles, detailing your thought process. Focus on how you communicated the issues to stakeholders, sought collaborative solutions, and what the end results were, emphasizing the lessons learned.

Discuss your methods for conflict resolution, like active listening and mediation. Share an example where your negotiation skills led to a successful resolution that strengthened team relationships.

Highlight your tailored communication techniques by discussing the importance of understanding your audience's needs. Mention the usage of regular updates, project dashboards, and feedback sessions to keep everyone informed and engaged.

Illustrate your prioritization process using techniques like the MoSCoW method or Eisenhower matrix. Provide an example of a complex project in which prioritizing effectively led to successful outcomes.

Discuss qualities such as strong communication skills, adaptability, problem-solving ability, and leadership. Back up your claims with personal examples that showcase these traits in action.

Select a specific project that illustrates your comprehensive management skills. Describe the initial scope, challenges faced, how you organized the team, and ultimately how you achieved successful delivery.

List specific project management tools and software you have experience with, such as Asana, Microsoft Project, or Confluence, and explain how they have improved your efficiency and project tracking.

Talk about the importance of feedback loops and retrospectives. Share examples of how you implemented changes based on team feedback to improve processes for future projects.