Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Senior Consultant will play an important role in driving the strategy and GTM of initiatives across Client Services – with a goal of making global Client Services a billion dollar organization. This person will be a key member of the team that creates new areas of Client Services value that can be provided to Clients and monetized. The ideal candidate will have a strong experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities:
Become an expert on the various global markets, the clients therein and their needs
Provide fact-based understanding of global and regional competitive landscape and market opportunities
Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs
Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa
Maintain a pipeline of short and long-term revenue opportunities and services
Determine feasibility, usability, viability and scalability of the ideas through prototypes, pilots and product trials
Partner cross-functionally and across regions to build, launch and scale services e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required)
Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc.
Build regional playbooks to support execution of all strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change.
Develop an effective tracking mechanism that monitors operational performance, KPIs/OKRs, product regional penetration, monetization targets and progress towards all strategic objectives
Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Meet your next career opportunity as a Senior Consultant with the dynamic Services Commercialization Team at a leading company in Miami! In this pivotal role, you will directly influence the strategy and go-to-market (GTM) initiatives to propel global Client Services toward becoming a billion-dollar organization. You'll be a vital part of the team tasked with generating new areas of value for clients, ensuring that our offerings not only meet but exceed expectations. As a seasoned professional, you bring a robust background in Sales, Product Management, and Project Management, allowing you to expertly navigate the intricacies of the market landscape. On a daily basis, you'll dive into quantitative and qualitative analyses to explore emerging customer needs while identifying growth opportunities that drive profitability. Collaboration is key in this hybrid position, where you will interact with various departments globally, enhancing our service offerings through innovative solutions. Your responsibilities will include developing actionable go-to-market strategies, creating regional playbooks, and establishing effective tracking mechanisms for performance metrics. If you're passionate about building impactful client relationships and leading strategic initiatives, this is your chance to shine!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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