The Sr. Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services relationship for applicable clients and providing operational solutions in support of growing clients’ business. The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.
This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.
This role serves as a functional specialist, located in the North America region and reporting to the Sr. Director on the North America Enablers team. The position will support issuing and / or acquiring lines of business for complex global and / or multi-regional enablers with business operations in North America. Additional lines of business and customers may be added, and customer assignments may change over time.
Essential Functions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Sr. Consultant, Client Success at Visa in Ashburn, you'll be stepping into a dynamic role that positions you at the heart of our clients' journeys post-sale. This isn’t just about providing service; it’s about crafting meaningful relationships that lead to mutual growth and success. You’ll be the trusted advocate, guiding clients through the intricacies of our offerings while ensuring they derive complete satisfaction and value from their Visa products. With your high level of professionalism and interpersonal skills, you will embrace the challenge of managing a diverse portfolio, promoting the adoption of products while driving operational excellence. Your collaborative spirit will shine as you team up with Sales and Product Account Team members to chase ambitious Client Success outcomes aligned with Visa's strategic vision. It’s an exciting opportunity to redefine client interactions; you’ll be paving the way for future capabilities, steering clients towards innovative solutions while remaining abreast of market trends. Additionally, you’ll be a key architect of expertise by developing training materials and leading operational reviews. The role is hybrid, providing a balance of working in the office and remotely, giving you the flexibility to perform at your best. If you're ready to fuel a transformative client experience at Visa, we can’t wait to meet you!
Become a pivotal part of Visa's team as a Staff Software Engineer, tackling global payment solutions in a dynamic work environment.
Drive impactful partnership opportunities as the Director of B2B Fintech Partnerships at Visa, a leader in the payment technology industry.
Join Amity Foundation as a Certified Substance Abuse Counselor III, where you'll play a critical role in mental health rehabilitation for individuals in a transformative community environment.
Seeking a skilled Pharmacy Analyst to provide comprehensive analytical support to our Pharmacy Department focusing on operational excellence and compliance.
Elevate your career by joining WOONGJIN, Inc. as a Senior SAP FI Module Consultant, utilizing your bilingual skills to enhance client services.
Exciting opportunity for a Senior Staff Consultant/Product Owner in an innovative digital product engineering company based in Phoenix, AZ.
As a Senior Manager - Systematic Reviews at Clarivate, you will lead high-performing teams to produce insightful systematic literature reviews for the consulting business.
Join Fred Hutchinson Cancer Center as an Advanced Practice Provider focusing on inpatient immuno-oncology and be part of a renowned team dedicated to cancer treatment and groundbreaking research.
Be a vital part of IBM's team as a Package Consultant, driving innovative solutions in supply chain management and order fulfillment.
Seeking a Senior Business Analyst to manage business requirements and drive effective communication between business and tech teams in a fully remote role.
Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
11758 jobsSubscribe to Rise newsletter