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Sr. Product Manager, Fraud and Risk Solutions - job 17 of 21

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Visa’s Acceptance Risk Solutions product management team is seeking a Sr. Product Manager who is creative, energetic, and a skilled problem-solver with strong analytical and communication abilities. This role involves managing the day-to-day operations and execution of merchant-facing fraud and risk solutions with an emphasis on client implementations. The ideal candidate will excel in detailed client interactions, data analysis, and ensuring that products and solutions meet client needs and expectations.

The Sr. Product Manager will:

Analysis Findings: Perform data and process analysis to identify product performance, perception, and market impact. Summarize findings into key concepts and communicate effectively.
Voice Of The Customer: Manage opportunities for clients to influence product development and receive voice of the customer. Lead live and written sessions with clients to understand product performance and client needs.
Case Studies: Highlight successful implementations and incremental benefits of risk solutions.
Documentation: Gain a deep understanding of client needs and actions, creating product documentation that ensures the highest rate of client success and satisfaction.
Evangelism: Vocally educate stakeholders and promote risk solutions internally to ensure widespread adoption and support.
Client Counseling: Develop and provide detailed client counseling documents to assist clients in understanding and utilizing product features effectively.
Implementation Guides: Create comprehensive implementation guides to facilitate smooth and efficient client onboarding and product execution.

Essential Functions

Excellent communication and presentation abilities
Capable of quickly comprehending complex concepts and translating them into simple summaries
Can manage multiple projects simultaneously

This client-facing product management position requires a balance of strong analytical skills and excellent communication abilities. The ideal candidate for this role is energetic and quick-thinking with a knack for strategic creativity. The Sr. Product Manager will play a crucial role in ensuring that Visa's risk solutions meet client needs and expectations through effective product execution and continuous improvement. Their outgoing personality and clever problem-solving abilities provide them with the ability to provide guidance and advocate for effective product implementations and usage.

Above all, this role is a champion for Visa’s risk products and their usage in current and future opportunities. This position may require occasional travel to client sites, industry events, and Visa locations around the globe.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Product Manager, Fraud and Risk Solutions, Visa

Are you ready to take on a pivotal role at Visa’s Acceptance Risk Solutions team as a Sr. Product Manager for Fraud and Risk Solutions? Based in the vibrant city of Austin, this position calls for a creative, energetic professional with sharp analytical and communication skills. In this role, you'll be at the forefront of managing day-to-day operations and executing merchant-facing fraud and risk solutions. We want someone who thrives on detailed client interactions, data analysis, and ensuring our products align perfectly with client needs. As a Sr. Product Manager, you will perform deep data and process analyses to assess product performance and market impact. Your ability to summarize complex findings into key concepts will be invaluable, as will your prowess in gathering the voice of the customer. You'll lead discussions with clients, transforming their insights into actionable product improvements. Moreover, your knack for creating effective implementation guides and documenting client needs will be crucial for boosting client satisfaction. This highly interactive role will find you evangelizing our solutions internally, making a case for client demands, and continuously advocating for product usage. Your strong communication skills will enable you to juggle multiple projects, all while actively participating in the fast-paced world of fraud and risk management. Embrace this hybrid work opportunity, where you can balance remote flexibility with the vibrant life of the Austin office. Join us in making a real difference in the world of payments and risk solutions with Visa!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Fraud and Risk Solutions Role at Visa

What are the key responsibilities of a Sr. Product Manager at Visa for Fraud and Risk Solutions?

As a Sr. Product Manager at Visa for Fraud and Risk Solutions, your key responsibilities involve overseeing the operations and execution of merchant-facing solutions, conducting data analysis to evaluate product performance, and managing client interactions to ensure feedback is incorporated into product development. You'll also create documentation and implementation guides to optimize client success and satisfaction.