Sr Sales Engineer, VISA Open Banking Solutions - job 7 of 21

As a Sr Sales Engineer at VISA Open Banking Solutions, your key responsibilities include serving as a technical and product expert, guiding clients through the integration of the Tink platform. You'll support the sales process from project qualification to RFI/RFP, lead complex technical workshops, and advise on best-practice solutions tailored to clients' needs. Additionally, you'll work closely with Business Developers and Product Managers to enhance client interactions and share insights that can influence our product roadmap.

To succeed as a Sr Sales Engineer at VISA Open Banking Solutions, candidates typically need a strong background in technical sales or solution architecture, particularly within the fintech sector. A deep understanding of open banking, mobile applications, and user experience principles is also essential. Familiarity with working in cross-functional teams and an ability to communicate complex technical concepts to clients are key qualifications that will stand you in good stead for this role.

In your role as a Sr Sales Engineer at VISA Open Banking Solutions, you'll interact with a variety of clients, ranging from fintechs to digital banks and gaming merchants. This interaction often involves educating them on Tink's capabilities, understanding their unique use cases, and demonstrating how our solutions can enhance their business value. You'll be pivotal in ensuring clients feel supported throughout the implementation process, which builds strong, collaborative relationships.

The work environment for a Sr Sales Engineer at VISA Open Banking Solutions is dynamic and collaborative, situated within a hybrid model that blends remote work with in-office days. You'll collaborate with diverse teams, including developers, product owners, and business strategists, fostering an atmosphere of shared learning and innovation. This setup encourages open communication and the agile adaption of strategies to meet client needs effectively.

As a Sr Sales Engineer at VISA Open Banking Solutions, there are numerous growth opportunities to enhance your professional development. You'll have a chance to expand your knowledge of open banking while working with industry experts. Additionally, as you contribute to shaping product strategies and best practices, you may advance into senior strategic roles or management positions within the organization, providing a pathway for career advancement.

In your response, outline how a Sales Engineer provides technical support and guidance during the sales cycle, assists in qualifying projects, and leads workshops to educate clients about solutions. Highlight the importance of collaboration with sales teams to ensure aligned messaging and effective communication.

Share your experience working with open banking technologies, particularly how they enable connectivity and data sharing between financial institutions and third-party providers. Discuss specific tools or platforms you’ve used and how they can be leveraged to create value for clients.

Showcase your organizational skills by discussing how you assess project requirements, client urgency, and strategic goals. Mention how effective communication and setting clear expectations with clients help manage priorities and deliver results on time.

Provide an example of a technical challenge related to sales engineering that you faced, detailing the steps taken to analyze the problem, collaborate with team members, and implement a solution. Highlight your critical thinking and innovative problem-solving skills in the process.

Discuss the importance of simplifying complex concepts and using relatable examples when educating clients. Mention tools like presentations, workshops, and hands-on demonstrations as effective ways to convey ideas and ensure client understanding.

Explain your approach to handling objections by actively listening to concerns, empathizing with the client’s perspective, and providing clear, fact-based responses that address their concerns. Highlight the importance of maintaining a positive relationship.

Emphasize that collaboration is central to the Sr Sales Engineer role, facilitating partnerships with cross-functional teams to tailor solutions and enhance product offerings. Offer examples of how you’ve successfully collaborated with business development, product managers, and technical teams to achieve project goals.

Describe your proactive approach to staying informed about industry trends, such as subscribing to relevant publications, attending conferences, and participating in professional networks. Highlight specific areas of focus and how you apply newfound knowledge in your role.

Illustrate the importance of metrics such as conversion rates, user experience scores, and client satisfaction levels. Explain how these metrics guide decision-making and inform future project improvements.

Share your genuine motivation for wanting to join VISA Open Banking Solutions, focusing on the company's innovative culture, commitment to open banking, and alignment with your career goals. Highlight specific aspects of the company that resonate with you personally and professionally.