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Sr. Site Reliability Engineer - job 21 of 50

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Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction we are in 200+ countries.

Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will:

Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services – including debit, prepaid and risk lines of business.
Perform ongoing-Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments.
Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1-L2 peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products.
Participate in on-call roster to support business including off-hours.
Self-motivated, and have excellent interpersonal and communication skills.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Sr. Site Reliability Engineer, Visa

As a Senior Site Reliability Engineer at a leading technology company based in Ashburn, you will play a crucial role in ensuring our systems and applications are not only available but also exceptionally performant. Imagine being part of a team that's at the heart of transactions across 200+ countries, where every second sees thousands of transactions processed seamlessly. In this dynamic environment, security is our top priority, and you will be working on systems handling more than a trillion dollars in transaction value, making our work significant and impactful. Your day-to-day tasks will involve maintaining and resolving incidents across debit, prepaid, and risk lines of business, performing proactive analysis on various applications, and collaborating with product development teams to implement cutting-edge solutions that enhance reliability and scalability. You will also simplify processes through automation, actively participate in troubleshooting and problem resolution, and contribute to documentation that facilitates knowledge transfer among your peers. We believe in fostering innovation and technology adoption, so your insights into GenAI and machine learning trends will be invaluable as we constantly strive to optimize application efficiency. This hybrid role offers flexibility, and while the number of days in the office will be confirmed by your hiring manager, your involvement is essential for delivering essential projects and enhancements to our services.

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa

What are the key responsibilities of a Senior Site Reliability Engineer at the company?

As a Senior Site Reliability Engineer at our company, your responsibilities include performing daily site reliability functions, maintaining and resolving incidents for applications across various business lines, and engaging in proactive analysis to detect critical problems. You will work closely with engineering teams to implement innovative solutions, automate routine tasks, and actively participate in troubleshooting efforts to ensure service reliability.