Sr. Systems Engineer - job 18 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, you will be responsible for providing support for infrastructure operations and production, particularly in managing container technologies like Docker and Kubernetes. This includes deploying, configuring, scaling, and maintaining containerized applications. Additionally, you will work on securing the Kubernetes cluster, guiding staff on technical concepts, and ensuring adherence to ITIL practices across incident and change management.

To apply for the Sr. Systems Engineer position at Visa Technology & Operations LLC in Highlands Ranch, strong knowledge of container technologies and orchestration platforms is essential, particularly with Docker and Kubernetes. Experience in infrastructure operations, security remediation, and familiarity with ITIL practices are also vital. A degree in Computer Science or related field, along with relevant certifications, can enhance your application.

Yes, Visa Technology & Operations LLC offers partial telecommuting options for the Sr. Systems Engineer role. This flexibility allows you to balance your work environment while still being part of the collaborative and innovative atmosphere of the Highlands Ranch, CO office.

ITIL practices are crucial for the Sr. Systems Engineer at Visa Technology & Operations LLC as they guide how incidents, changes, problems, and releases are managed. Adherence to these practices ensures that processes are efficient, reliable, and aligned with business objectives, ultimately contributing to excellent service delivery and support in the infrastructure environment.

Technical skills critical for a Sr. Systems Engineer at Visa Technology & Operations LLC include expertise in Docker and Kubernetes, knowledge of containerized applications, and experience with infrastructure operations and security management. Additionally, familiarity with monitoring tools, auditing processes, and scripting languages can significantly enhance your ability to succeed in this role.

When answering this question, provide specific examples of projects where you used Docker and Kubernetes, discussing the deployment, scaling, and management of containerized applications. Highlight any challenges faced and how you resolved them, showcasing your problem-solving skills and technical expertise.

To ensure security in a Kubernetes cluster, discuss practices like implementing role-based access control, using network policies to control traffic flow, and conducting regular vulnerability assessments. Mention your experience with monitoring and auditing tools that enhance the security posture of the cluster.

Use the STAR method to structure your response: describe the Situation, Task, Action, and Result. Focus on your systematic approach to diagnosing the issue, the tools you used, and how your actions led to resolving the problem efficiently and effectively.

Mention the resources you utilize, such as online courses, webinars, industry conferences, and tech blogs. Emphasize your commitment to continuous learning and how you apply this knowledge to improve your work processes and support your team.

Discuss the importance of collaboration in sharing knowledge, fostering innovative solutions, and ensuring that all team members are aligned with project goals. Provide examples of how your collaborative approach has led to successful outcomes in past experiences.

Explain your prioritization process, which includes assessing urgency, importance, and resource availability. Provide examples of tools or methodologies you use, such as Kanban or Agile practices, to manage your workload efficiently.

Share your experience with ITIL practices by discussing specific instances where you’ve implemented or adhered to these standards. Talk about their impact on improving service delivery and maintaining system stability, highlighting your role in this process.

Emphasize your ability to translate technical jargon into understandable language for non-technical stakeholders. Provide examples where you successfully communicated technical concepts to different audiences, enhancing collaboration and understanding.

Describe a specific project you led, covering your leadership style, how you motivated the team, and the strategies you employed to ensure deadlines were met and objectives achieved. Reflect on any challenges encountered and how you addressed them.

Discuss specific challenges, such as keeping up with rapid technology changes or managing complex systems. Highlight your proactive approach to overcoming these challenges through continuous learning and seeking feedback from peers.