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Staff DevOps Engineer - job 6 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

At Visa, we’re on a mission to revolutionize commerce through our cutting-edge technology, and we’re looking for a talented Staff DevOps Engineer to join our dynamic team in Austin. This role is all about solving complex challenges on a global scale, where you’ll be working with state-of-the-art processing networks capable of handling over 65,000 transactions per second. As part of our Tech Organization, you'll dive into the world of distributed systems, cyber security, and new payment flows, collaborating closely with both development and operations teams to enhance our software deployment processes. If you’re an analytical thinker with a knack for automation and tools like Jenkins, Docker, and Kubernetes, this position might just be the perfect fit for you! You’ll be responsible for ensuring the stability of critical applications, performing proactive maintenance, and writing scripts that keep our systems running smoothly. At Visa, we value curiosity and a growth mindset, encouraging your passion for learning new technologies. Our hybrid work model allows for flexibility as you split your time between working remotely and in our office, fostering collaboration as we build the future of finance together. If you're ready to embrace new challenges and shape the e-commerce landscape, we'd love to hear from you.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the key responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your primary responsibilities will include supporting critical applications, performing proactive maintenance, automating processes, coordinating application releases, and troubleshooting production issues. You will collaborate closely with development and operations teams to ensure seamless integration and deployment of applications, utilizing tools such as Docker, Kubernetes, and Ansible.

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What skills are required for the Staff DevOps Engineer role at Visa?

The ideal candidate for the Staff DevOps Engineer position at Visa should possess extensive experience with Jenkins, Docker, Kubernetes, and scripting languages. A strong foundation in programming languages like Java, C#, or C++ is also essential. Moreover, candidates should have a growth mindset, be eager to learn new technologies, and have proven experience collaborating with cross-functional teams.

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What does a typical day look like for a Staff DevOps Engineer at Visa?

A typical day for a Staff DevOps Engineer at Visa may involve engaging in automation activities, writing and maintaining monitoring scripts, and participating in troubleshooting bridge calls for production issues. You’ll also coordinate application releases and work closely with peers to improve system functionalities, ensuring optimal performance across our services.

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What are the educational qualifications needed for a Staff DevOps Engineer at Visa?

While specific educational requirements may vary, it’s generally expected that candidates for the Staff DevOps Engineer role at Visa have a bachelor’s degree in computer science, information technology, or a related field. Relevant work experience and proficiency in key technologies are equally important and can often substitute for formal qualifications.

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Is remote work an option for the Staff DevOps Engineer position at Visa?

Yes, Visa offers a hybrid working model for the Staff DevOps Engineer position, allowing you to work remotely while also spending time in the office. This model is designed to foster collaboration and team engagement, with flexibility in work arrangements based on business needs.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with containerization and orchestration tools, such as Docker and Kubernetes?

In answering this question, focus on specific projects where you've utilized Docker and Kubernetes. Explain how you used containerization to enhance deployment processes, your role in managing container orchestration, and any challenges you overcame while implementing these tools.

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How do you ensure the stability of production applications?

Discuss the proactive maintenance strategies you implement, such as regular monitoring using scripts, conducting root cause analyses during outages, and automation processes to eliminate manual errors. Give examples where your interventions improved application uptime.

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Describe a challenging technical problem you've encountered in a DevOps role and how you resolved it.

Choose a specific instance where you faced a significant challenge, explain the technical issue, and describe the steps you took to diagnose and fix it. Emphasize collaboration with teammates and any tools you leveraged to resolve the issue.

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What is your approach to continuous integration and continuous deployment (CI/CD)?

Talk about your understanding of CI/CD practices, your experience in implementing pipelines using tools like Jenkins, and how you ensure that both development and operations teams are aligned throughout this process for successful deployments.

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How do you stay updated with new technologies and industry trends?

Highlight your commitment to continuous learning by mentioning relevant online courses, workshops, or conferences you attend. Discuss how you apply new knowledge to your work and collaborate with colleagues to share insights on evolving tech trends.

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What programming languages are you proficient in, and how have you applied them in your past roles?

Be specific about the languages you know, such as Java, C#, or scripting languages. Explain practical applications of these languages in software development, automation tasks, or system monitoring, while showcasing any impactful projects.

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How do you handle collaboration with cross-functional teams?

Address your communication skills and adaptability. Provide examples demonstrating how you’ve successfully collaborated with product owners, developers, and testers, showing how cooperation led to better outcomes for projects.

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Can you give an example of automating a deployment process you have implemented?

Share a specific automation project where you used tools like Ansible or scripting languages to streamline deployment. Detail the initial manual process, what changes were made through automation, and the positive impact it had on efficiency.

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What strategies do you use to troubleshoot production issues?

Discuss your systematic approach to troubleshooting, including data collection, root cause analysis, and the use of monitoring tools. Describe instances where your troubleshooting led to quick service restoration and long-term fixes.

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What role does security play in your DevOps practices?

Emphasize the importance of integrating security into the development process. Share examples of how you’ve implemented security measures within your workflows, whether through code reviews, automated security testing, or compliance adherence.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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