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Staff DevOps Engineer - job 11 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa’s Technology Organization as a Staff DevOps Engineer in Austin, where you'll become part of a vibrant community of innovators and problem solvers! This dynamic team is dedicated to reshaping the future of commerce by operating the world’s most sophisticated payment processing networks. Imagine tackling complex challenges while supporting over 80 million merchants and billions of users! In this exciting role, you will collaborate closely with development and operations teams, leveraging your experience with Jenkins, Docker, Kubernetes, and Ansible to streamline deployment processes. You’ll take charge of maintaining system stability through proactive maintenance, writing scripts for monitoring, and developing automation tools that enhance both engineering and application support. Your knack for troubleshooting production issues will shine as you effectively coordinate application releases and production deployments. A growth mindset and a passion for technology will serve you well as you push the boundaries and innovate solutions. If you're an enthusiastic learner who thrives in a collaborative environment, and you're ready to contribute to impactful projects on a global scale, we can't wait to meet you! Please note, this is a hybrid position, and candidates must be located in the Austin area or willing to commute, as Visa does not offer relocation assistance for this role.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will be responsible for maintaining the stability of critical applications, supporting proactive maintenance activities, automating deployment processes, and troubleshooting production issues. You will collaborate with both development and operations teams to develop and manage containerization solutions using Docker and Kubernetes and ensure successful application releases.

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What qualifications are needed for the Staff DevOps Engineer position at Visa?

To qualify for the Staff DevOps Engineer role at Visa, you should have extensive experience with Jenkins, Docker, Kubernetes, and Ansible, along with proficiency in scripting languages. Expertise in general development languages like Java, C++, or C# is also essential, along with a collaborative spirit and the desire to learn new technologies as part of a dynamic team.

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What skills make an ideal Staff DevOps Engineer for Visa?

An ideal Staff DevOps Engineer for Visa possesses energy and experience in modern technologies, a growth mindset, and a passion for tackling challenging projects. Skills such as language expertise in programming languages, experience in building scalable applications, and a strong history of collaboration with cross-functional teams are crucial for success in this role.

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How does the hybrid work model work for the Staff DevOps Engineer role at Visa?

As a Staff DevOps Engineer at Visa, you will work in a hybrid model that allows you to alternate between remote work and being in the office. Employees in this role are generally expected to be in the office 2-3 days a week, depending on leadership guidelines and business needs, ensuring a flexible yet collaborative work environment.

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What is the work culture like for a Staff DevOps Engineer at Visa?

The work culture for a Staff DevOps Engineer at Visa is dynamic, innovative, and collaborative. You’ll be part of a team that encourages pushing boundaries and embracing new technologies. With an emphasis on solving complex challenges and enhancing user experience across e-commerce platforms, you'll find plenty of opportunities to grow and contribute meaningfully.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with Jenkins and how it's relevant to the DevOps Engineer role?

To answer this question, it's crucial to highlight specific instances where you used Jenkins for CI/CD pipelines and automation. Emphasize your familiarity with setting up jobs, integrating plugins, and how these experiences have streamlined development processes at your previous jobs.

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Describe a challenging production issue you faced as a DevOps Engineer and how you resolved it.

In your response, focus on a specific instance that showcases your problem-solving capabilities. Outline the steps you took to diagnose the issue, the actions you implemented for immediate resolution, and the long-term preventative measures you put in place, demonstrating your understanding of complex systems.

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How do you manage collaboration between development and operations teams?

Discuss methods you've used to foster collaboration between teams, such as implementing Agile methodologies, regular communication, or shared tools. Highlight how these strategies reduced silos and improved project efficiency, ultimately benefiting the organization.

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What techniques do you use to automate deployment processes?

Mention specific tools and techniques you've employed, such as using Ansible for configuration management or Kubernetes for container orchestration. Explain how these tools have simplified deployments and increased the speed and reliability of releases.

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What role does containerization play in your DevOps practices?

Share your understanding of containerization and its significance in DevOps. Highlight your experience with Docker and Kubernetes, and provide examples of how containerization has allowed you to ensure consistency across different environments and facilitate agile development.

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How do you ensure the security of applications in the DevOps pipeline?

Discuss your experience with integrating security practices into the CI/CD pipeline. Talk about tools you've used for vulnerability scanning, securing configurations, and continuous monitoring for security compliance, demonstrating your proactive approach to security.

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Can you describe your approach to troubleshooting complex systems?

Articulate a structured method for troubleshooting, such as identifying problem areas, using logging and monitoring tools, and conducting root cause analysis. Provide examples that reflect your ability to remain calm under pressure and efficiently address critical issues.

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How have you implemented automation in your previous roles?

Share specific automation projects you've led that highlight your creativity and technical expertise. Discuss the impact of these automations on the operations and development teams, such as time saved or reduction in manual tasks.

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What experience do you have with cloud services in a DevOps capacity?

Mention any experience with cloud platforms like AWS, Azure, or Google Cloud and how you’ve utilized these services for DevOps tasks such as hosting applications, managing databases, or leveraging services for container orchestration.

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What key metrics do you track to measure the success of DevOps processes?

Focus on key performance indicators such as deployment frequency, change failure rates, and mean time to recovery. Explain how tracking these metrics enables you to continuously improve DevOps practices and drive efficiency.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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