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VU PMO Program Analyst - job 2 of 19

Job Description

Join Visa University and play a key role in ensuring employees at Visa are equipped with the necessary skills and knowledge to excel in their roles.  You will be responsible for project operations activities and troubleshooting to keep projects moving forward, as well as light project management, to successfully launch new learning experiences for employees.  This role will allow you to be collaborative, analytical, detail-oriented, and impactful. 

Visa University is a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes. 

Key Responsibilities:  

With guidance from Performance Consultants/Product Owners, Program Managers and the PMO Sr. Mgr. supporting Enterprise Learning, you will: 

  • Support Performance Consultants/Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in the Learning Management System (LMS), and managing and troubleshooting the day-to-day details of key training programs 
  • Manage project milestone activities proactively – perform light project management as needed 
  • Plan for a logistics-heavy project activity, like coordinating schedules, access, and content readiness for an activity like launching a communication to a senior level audience 
  • Analyze data in Excel and build slides to share compelling stories through data 
  • Perform reporting-related activities to communicate information about program attendance and impact, leveraging dashboards and other methods 
  • Partner with team members to complete tasks as well as commit to and execute your own deliverables 
  • Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners, keeping everyone informed, and helping out where needed. 
  • Support the development of a global schedule and address any issues with timelines or resource collisions  
  • Help onboard and manage vendors, as needed, for select learning experiences 
  • Collaborate with your PMO team members and share your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VU PMO Program Analyst, Visa

Join Visa University as a VU PMO Program Analyst and play a key role in ensuring our employees are equipped with the necessary skills and knowledge to excel in their roles. In this dynamic position, you'll be responsible for project operations activities, providing vital troubleshooting to keep projects moving forward, and engaging in light project management to launch innovative learning experiences for employees. This role not only allows you to showcase your collaborative and analytical skills but also demands a detail-oriented approach to create an impact. At Visa University, we're a team of experts focused on harnessing our collective knowledge to benefit our learners. We emphasize combining rigor with intuition and common sense, fostering an environment where we prototype, launch, and evaluate. Your key responsibilities will include supporting Performance Consultants and Program Managers with training coordination tasks, managing project milestones proactively, analyzing data in Excel, and crafting compelling narratives through slides. You'll also communicate program attendance and impact using dashboards, helping to keep everything organized and running smoothly. This hybrid position offers flexibility while we work together to develop a global schedule and resolve any resource conflicts. If you're eager to collaborate and improve processes within our PMO toolbox, we invite you to be a part of our mission here at Visa University.

Frequently Asked Questions (FAQs) for VU PMO Program Analyst Role at Visa
What are the key responsibilities of a VU PMO Program Analyst at Visa University?

As a VU PMO Program Analyst at Visa University, you'll support performance consultants and program managers in project operations. Your duties will include managing training coordination tasks, analyzing data for reporting, and executing light project management tasks. You'll engage in maintaining project milestones, ensuring logistics readiness, and helping to onboard vendors for learning experiences, all aimed at enhancing employee training and development.

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What qualifications are needed for the VU PMO Program Analyst position at Visa University?

Candidates for the VU PMO Program Analyst position at Visa University should possess a blend of project management skills and analytical capabilities. Previous experience in training coordination, proficiency in Excel for data analysis, and a detail-focused mindset are essential. A collaborative spirit and the ability to adapt in a fast-paced environment will also aid in successfully fulfilling the responsibilities of this role.

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How does the VU PMO Program Analyst contribute to employee learning at Visa University?

The VU PMO Program Analyst plays a crucial role in facilitating effective training programs at Visa University. By managing logistics, tracking project milestones, and coordinating with various stakeholders, you ensure that learning experiences are seamless and impactful. Your ability to analyze data and communicate findings will help in shaping future training initiatives, ultimately fostering a culture of continuous learning among employees.

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What is the work environment like for a VU PMO Program Analyst at Visa University?

The work environment for a VU PMO Program Analyst at Visa University is collaborative and dynamic. As a hybrid position, you'll enjoy the flexibility of working both remotely and in the office, depending on project needs. The team culture celebrates innovation, encourages open communication, and values data-driven decisions, making it an exciting place to grow professionally while contributing to learning excellence.

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What tools and resources do VU PMO Program Analysts utilize at Visa University?

VU PMO Program Analysts at Visa University utilize a variety of tools and resources, including Learning Management Systems (LMS) for training coordination, Excel for data analysis and reporting, and collaborative platforms to track tasks and communication. Additionally, you'll contribute to the PMO toolbox with best practices and templates to streamline processes. This toolkit aids in effective project management and enhances the learning experience for all employees.

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Common Interview Questions for VU PMO Program Analyst
Can you describe your experience with project management and how it applies to the VU PMO Program Analyst role?

In your response, highlight specific examples of project management tasks you've completed, focusing on coordination and supporting deliverables. Discuss how these experiences have equipped you to manage milestones and ensure the success of training programs as a VU PMO Program Analyst.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to task prioritization, mentioning techniques such as urgency assessment, deadline tracking, and effective communication with stakeholders. Emphasize how these strategies enable you to maintain organization and flow in a busy environment, which is crucial for the VU PMO Program Analyst role.

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What strategies do you use for data analysis and reporting?

Share your familiarity with analytical tools, particularly Excel, and discuss how you gather and analyze data to inform decisions. Explain how creating compelling reports is essential for communicating project impact, which is a key part of the VU PMO Program Analyst responsibilities.

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Describe a time when you faced a challenge in a project and how you resolved it.

Provide a specific example that demonstrates your problem-solving skills. Outline the challenge, your thought process, and the steps you took to overcome it. This showcases your ability to navigate obstacles, a vital aspect of the VU PMO Program Analyst position.

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How do you ensure effective communication among team members during a project?

Explain the communication methods you employ, such as regular check-ins, updates via collaborative platforms, and leveraging dashboards for transparency. This information will illustrate your understanding of teamwork and coordination—key elements for a VU PMO Program Analyst.

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What do you consider the most important qualities for a VU PMO Program Analyst?

Discuss qualities such as adaptability, strong organizational skills, analytical thinking, and collaboration. Connecting these to the responsibilities outlined in the role can reinforce your enthusiasm and aptitude for being a VU PMO Program Analyst.

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How do you approach learning new tools or technologies that may be used in the VU PMO Program Analyst role?

Share your learning strategies, whether through online courses, workshops, or self-study. Emphasizing a proactive attitude toward learning new tools shows your commitment to personal and professional growth as a VU PMO Program Analyst.

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Can you provide an example of how you organized a successful training program?

Outline your process of organizing a training program from start to finish, including planning, logistics, and execution. Highlight any metrics of success, like participant feedback or engagement, demonstrating how this experience aligns with the VU PMO Program Analyst responsibilities.

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How do you handle feedback and apply it to your work?

Discuss your openness to constructive criticism and how you actively seek feedback from peers and supervisors. Provide an example of how you've taken feedback on board to improve your efficiency or effectiveness, which is crucial for success in the VU PMO Program Analyst role.

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What excites you about working as a VU PMO Program Analyst at Visa University?

Share your passion for employee development and innovative learning solutions. Discuss your alignment with Visa's values and how you believe your skills can contribute effectively to the team, encouraging a strong culture of learning at Visa University.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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