Systems and Infrastructure Engineer III (AI/MS Administrator) - job 3 of 3

As a Systems and Infrastructure Engineer III at Walmart, your key responsibilities include acting as a technical lead on a support team, enhancing support for AI products, providing advanced customer support, and resolving trending technical issues. You'll collaborate with product engineering teams on departmental goals while improving processes to enhance productivity and customer experience.

To qualify for the Systems and Infrastructure Engineer III position at Walmart, you should have a minimum of 3-5 years of IT infrastructure experience, especially with Microsoft technologies like Microsoft 365 and Administration. A strong background in systems engineering, particularly with AI products, along with leadership skills and excellent communication abilities are essential for this role.

Advancing your career as a Systems and Infrastructure Engineer III at Walmart can be achieved through ongoing professional development, mentoring opportunities, and actively participating in projects that address new technologies. By demonstrating leadership, problem-solving skills, and a commitment to improving processes, you can position yourself for growth within Walmart's diverse and dynamic environment.

Walmart offers a comprehensive benefits package for Systems and Infrastructure Engineer III roles, which includes competitive compensation, performance-based incentives, maternity and parental leave, health benefits, PTO, and opportunities for professional development. Furthermore, customization of relocation packages is available to ease your transition.

Yes, Walmart provides immigration sponsorship for the Systems and Infrastructure Engineer III position, making it accessible for talented candidates from around the world. This ensures that we can attract a diverse team while helping you make Bentonville your new home.

When answering this question, share specific instances where you have utilized Microsoft technologies like Microsoft 365 and MS Exchange in your previous roles. Highlight projects where you implemented solutions, solved issues, or enhanced productivity using these tools.

Provide a concise yet detailed scenario outlining the problem, your approach to diagnosing and troubleshooting the issue, and the outcome. Discuss how your analytical and problem-solving skills directly contributed to a successful resolution.

Explain your communication strategies and techniques for successful collaboration. You can discuss using project management tools, regular updates, and being proactive in sharing insights that align with departmental goals. Strong interpersonal skills are key here.

Discuss your approach to mentorship, such as providing constructive feedback, fostering a supportive learning environment, and encouraging them to take on responsibilities that stretch their capabilities while being available for guidance. Share any success stories of team members you've helped grow.

Share examples of how you've identified inefficiencies and successfully implemented innovative solutions. Discuss the impact of these innovations on team productivity and customer satisfaction, and emphasize your strategic thinking.

Highlight your approach to conflict resolution by focusing on open communication, empathy, and the importance of understanding different perspectives. Mention how you've navigated such challenges while maintaining professionalism and fostering collaboration.

Discuss your commitment to continuous learning through various channels such as attending conferences, enrolling in online courses, participating in relevant webinars, and engaging with industry networks. Convey your curiosity in exploring how emerging AI products can be integrated into existing systems.

Share your systematic approach to troubleshooting, including gathering relevant data, analyzing logs, involving necessary resources, and conducting tests. Emphasize your attention to detail and methodical steps that help in isolating issues effectively.

Reflect on qualities such as effective communication, empathy, analytical skills, and the ability to inspire and lead a diverse team. Share your own leadership philosophy and how it aligns with Walmart's goals and values.

Express your enthusiasm for Walmart's reputation as an innovative leader in the retail sector and how aligned you are with its mission to enhance customer experiences through technology. Highlight your desire to contribute to meaningful projects that impact millions of lives.