Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Client Relationship Manager image - Rise Careers
Job details

Client Relationship Manager - job 1 of 4

Job Summary of Client Relationship Manager:A Senior Branch Premier Banker (SAFE) position has opened up within the Consumer and Small Business Banking vertical of Wells Fargo's Branch Banking operations, where experienced and proactive candidates are encouraged to apply. The role calls for acquiring and deepening relationships with high net-worth clients, providing reliable financial advice, and overseeing risk management with regulatory compliance.Job Duties and Responsibilities of Client Relationship Manager:• Acquiring and retaining affluent customers and small business owners requires a proactive approach. Initiate contact with these individuals and schedule appointments to demonstrate your commitment to building long-lasting relationships.• Evaluate customer concerns through careful analysis and apply appropriate resolution strategies to achieve a successful resolution.• Bring to the forefront banking concerns or enterprise hazards that demand thorough scrutiny.• Provide customers with advice on the various financial options and services they can utilize.• A deep comprehension of Wells Fargo's banking, credit, and investment options is necessary to better assist clients.• Identify complex financial challenges that clients face, drawing on your extensive experience in business banking, mortgage, retirement, and investment services, and offer practical and rational solutions.• To manage business risks, it is crucial to adhere to established policies, procedures and controls and maintain compliance with all relevant laws and regulations.• Develop personalized financial plans by analyzing client information.• Cultivate stronger bonds with colleagues in branches, affluent patrons, and collaborators to amplify customer satisfaction and sustainability.• Apply independent judgment in administering customer connections, supplying customary check-ins, and changing consultation where appropriate.• Play an active role in the branch team by offering guidance to fellow employees on developing relationships and addressing the needs of complex clients.• If your career aspirations demand it, acquire additional licenses such as Series 7 and Series 66 through dedicated study and testing.Qualifications and Experience of Client Relationship Manager:• Candidates must have worked in customer service for at least four years or provide evidence of an equivalent background obtained from work-related roles, military service, or educational opportunities.• I have garnered valuable know-how in fostering and managing fruitful interactions with customers and associates throughout my tenure.• A professional with over three years of know-how in guiding consumers regarding the use of recommended products and services.• The financial services sector offers vast opportunities for individuals to specialize in different areas such as mortgages, corporate, consumer, investments, brokerage, or private banking.• Utilizing a consultative approach, providing clients with expert guidance in selecting appropriate financial solutions and products that align with their short- and long-term financial goals.• If you have cleared the FINRA Series 6 and 63 exams (or recognized equivalents), it will give you an edge over other applicants.• To be considered for this role, you must have a valid State Insurance license.• Having a background in a registered financial position is desirable.• Superior skills in communicating clearly and persuasively, both verbally and in writing.• Comprehending and following the detailed processes and procedures necessary for branch banking compliance controls, risk management, and loss prevention is crucial to preventing financial loss.• The capacity to enlighten customers about technological innovations and various digital banking solutions.• Applying astute business sense to furnish financial advisory services to small-scale entrepreneurs.Benefits of Client Relationship Manager:• A pay package that is highly competitive and includes the possibility of earning bonuses and incentives.• 401(k) Plan• Paid Time Off• Parental Leave• Critical Caregiving Leave• Health Benefits• Commuter Benefits• Tuition Reimbursement• Adoption Reimbursement• Discounts and Savings• Scholarship Programs Ensuring Access to Education for Dependents of College-Going ParentsAbout Company:As part of our commitment to being a great place to work and grow your career, Wells Fargo offers a range of benefits and perks that support our employees' well-being and success. From competitive salaries and extensive benefits packages to community outreach and career development opportunities, we are dedicated to helping our team members achieve their goals and achieve their best selves
Wells Fargo Glassdoor Company Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Wells Fargo DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Wells Fargo
Wells Fargo CEO photo
Charlie Scharf
Approve of CEO

Average salary estimate

Estimate provided by employer
$61000 / ANNUAL (est.)
min
max
$55K
$67K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Relationship Manager, Wells Fargo

Are you ready to take your career to the next level? Wells Fargo is on the lookout for a dynamic Client Relationship Manager to join our team in Tolland, CT! In this exciting role, you'll be at the forefront of building and enhancing relationships with our esteemed high net-worth clients and small business owners. It's all about being proactive—scheduling appointments, providing tailored financial advice, and navigating the complexities of banking services. You’ll also play a critical role in overseeing risk management while ensuring full regulatory compliance. With a focus on deepening client connections, using your insights into our banking, credit, and investment offerings will allow you to provide exceptional service. Whether it's analyzing client information to craft personalized financial plans, identifying complex challenges, or mentoring fellow branch employees, every day will be an opportunity to make a meaningful impact. In addition to your customer service expertise, having a consultative approach is key—helping clients select the best financial solutions that resonate with their goals. If you're up for the challenge and possess the right credentials, Wells Fargo provides a highly competitive pay package, comprehensive benefits, and a platform for your professional growth. Join us in making a difference in our clients’ lives while advancing your career in the financial services industry!

Frequently Asked Questions (FAQs) for Client Relationship Manager Role at Wells Fargo
What are the main responsibilities of a Client Relationship Manager at Wells Fargo?

As a Client Relationship Manager at Wells Fargo, your primary responsibilities include acquiring and retaining high net-worth clients and small business owners by proactively initiating contact and scheduling appointments. You’ll evaluate customer concerns, provide insightful financial advice on banking, credit, and investment services, develop personalized financial plans, and manage business risks by adhering to compliance frameworks.

Join Rise to see the full answer
What qualifications do I need to apply for the Client Relationship Manager position at Wells Fargo?

To apply for the Client Relationship Manager role at Wells Fargo, candidates must have at least four years of customer service experience, three years in a customer guidance position, and knowledge of financial services. Licenses such as Series 7, Series 66, and a valid State Insurance license are advantageous, as is experience in a registered financial role.

Join Rise to see the full answer
How does Wells Fargo support the professional growth of Client Relationship Managers?

Wells Fargo supports the professional growth of Client Relationship Managers by offering a competitive pay package, ongoing training, and career development opportunities. Employees are encouraged to obtain additional licenses and certifications, enhancing their expertise in various financial service sectors.

Join Rise to see the full answer
What benefits can a Client Relationship Manager expect at Wells Fargo?

A Client Relationship Manager at Wells Fargo can expect a highly competitive compensation package, including bonuses and incentives. Additional benefits include a 401(k) plan, health and commuter benefits, paid time off, parental leave, tuition reimbursement, and discounts for personal growth and development.

Join Rise to see the full answer
What is the work environment like for Client Relationship Managers at Wells Fargo?

The work environment for Client Relationship Managers at Wells Fargo is collaborative and supportive, focusing on fostering strong relationships with clients and colleagues alike. The company values employee well-being, offering a vibrant culture that promotes community outreach and teamwork.

Join Rise to see the full answer
Common Interview Questions for Client Relationship Manager
Can you describe your approach to building relationships with high net-worth clients?

When answering this question, emphasize your proactive communication style, how you identify client needs, and the importance of consistency in follow-ups to establish trust. Sharing specific examples of successful client relationships can also strengthen your response.

Join Rise to see the full answer
How do you handle complex customer concerns or financial challenges?

In responding to this question, discuss your analytical skills and ability to assess situations thoroughly. Illustrate how you've implemented successful resolution strategies in the past, showcasing your experience and knowledge in financial services.

Join Rise to see the full answer
What strategies do you use for risk management in customer accounts?

Highlight your understanding of compliance procedures and controls essential for risk management. Discuss your methodical approach to evaluating risk factors and implementing safeguards to protect both the client and the bank.

Join Rise to see the full answer
How do you prioritize your client meetings and follow-ups?

Talk about how you assess clients based on their needs, potential growth, and relationship strength. Explain your organizational skills, emphasizing the tools or systems you use to manage your schedule and remain efficient.

Join Rise to see the full answer
What motivates you to excel in a Client Relationship Manager role?

Focus on your passion for helping clients achieve their financial goals and the satisfaction gained from building lasting relationships. Sharing personal motivation can illustrate your commitment to the role.

Join Rise to see the full answer
How do you stay informed about the latest financial products and services?

Mention your proactive learning habits, including attending training sessions, following financial news, and leveraging resources offered by Wells Fargo. Emphasize the importance of staying current to provide the best advice to clients.

Join Rise to see the full answer
Describe a time when you successfully turned a dissatisfied client into a satisfied one.

Share a specific instance demonstrating your customer service skills, focusing on your approach to listening, empathizing, and ultimately resolving the client's issues. Highlighting the steps you took to restore their trust can be very impactful.

Join Rise to see the full answer
What is your experience with financial planning for clients?

Outline your experience in developing personalized financial plans. Discuss how you analyze client needs, assess their goals, and recommend services that align with their objectives to showcase your expertise.

Join Rise to see the full answer
How do you collaborate with colleagues to enhance client satisfaction?

Emphasize your teamwork skills and strategies for effective collaboration, such as sharing insights or assisting with complex cases, which result in delivering superior service to clients. Highlight any specific instances where collaboration directly benefited a client.

Join Rise to see the full answer
What do you consider the most important factor in maintaining customer relationships?

Discuss the significance of trust, transparency, and open communication as the foundation for customer relationships. Providing concrete examples of how you’ve cultivated these aspects can strengthen your answer.

Join Rise to see the full answer

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S. Wells Fargo is No. 47 on Fortu...

372 jobs
MATCH
Calculating your matching score...
BADGES
Badge Diversity ChampionBadge Future MakerBadge Global CitizenBadge InnovatorBadge Work&Life BalanceBadge Rapid Growth
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 9, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!