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Bagger - job 3 of 5

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Job Title: Bagger 

Location: Retail Grocery Location

Position OverviewThe bagger is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual effectively packages customer purchases and expedites the flow of groceries from checkout lane to customer’s vehicle. Primary Responsibilities & Accountabilities
  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Assist customers in unloading purchases onto the conveyor belt at the checkout.
  • Pack customer purchases in a manner to prevent damages, carry or push groceries in a shopping cart to the customer’s car and load groceries into the vehicle.
  • Check the price of merchandise in all departments, as needed.
  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Put up discarded or returned merchandise.
  • Collect shopping carts from parking lot and other areas and return to designated area.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.
QualificationsMinimum
  • Meet legal and company policy age requirements to perform job functions.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
  • People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.

 

What You Should Know About Bagger, Winn-Dixie Retail Stores

If you're looking for a rewarding role in the grocery retail sector, Southeastern Grocers is thrilled to offer the position of Bagger at our Punta Gorda location. As a Bagger, you will play a crucial role in enhancing our customers' shopping experiences by providing swift, friendly, and accurate checkout assistance. Your responsibilities will include greeting customers, helping them load their purchases onto the conveyor belt, and ensuring that each item is securely packed, preventing any damages. Once the groceries are ready, you'll assist in carrying or pushing them to the customer's vehicle and loading them up with a smile. We're passionate about creating an inclusive environment, and we want you to contribute to our culture by inspiring customer loyalty and confidence with every interaction. Not only will you assist customers directly, but you'll also maintain a clean and safe work environment, handle shopping carts, restock supplies, and notify management of any irregularities, all in line with company policies. If you're a reliable and people-oriented individual with a commitment to customer service, we would love to have you on our Southeastern Grocers team in Punta Gorda!

Frequently Asked Questions (FAQs) for Bagger Role at Winn-Dixie Retail Stores
What are the primary responsibilities of a Bagger at Southeastern Grocers in Punta Gorda?

As a Bagger at Southeastern Grocers in Punta Gorda, your primary responsibilities include providing courteous and efficient checkout service, assisting customers with unloading their purchases, packing items securely, loading groceries into vehicles, and maintaining a clean work area. You will also be responsible for checking merchandise prices, restocking supplies, and reporting any safety hazards or issues to management.

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What qualifications are needed for a Bagger position at Southeastern Grocers?

To qualify for the Bagger position at Southeastern Grocers, you need to meet the minimum legal age requirements, possess the ability to read, write, and speak English proficiently, and have authorization to work in the United States. Additionally, successful completion of pre-employment drug testing and a background check are required to ensure a safe environment for all.

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How does the Bagger role at Southeastern Grocers contribute to customer service?

The Bagger role at Southeastern Grocers directly enhances customer service by ensuring a seamless checkout experience. Your friendly demeanor, willingness to assist with packing and loading groceries, and attentiveness to customer needs contribute to building strong customer loyalty and satisfaction, which is central to our company's mission.

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What skills are important for a Bagger at Southeastern Grocers in Punta Gorda?

Important skills for a Bagger at Southeastern Grocers include excellent communication abilities, a strong work ethic, attention to detail, and a customer-first mindset. You must be able to handle physical tasks, such as lifting and moving grocery items, and demonstrate integrity and reliability in every aspect of your job.

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What work environment can a Bagger expect at Southeastern Grocers in Punta Gorda?

A Bagger at Southeastern Grocers can expect a dynamic work environment that emphasizes teamwork, customer service, and inclusivity. You will be part of a supportive team where your contributions to a positive shopping experience are valued. Southeastern Grocers promotes a culture that encourages recognition and continuous improvement, providing an excellent atmosphere for personal and professional growth.

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Common Interview Questions for Bagger
Can you describe a situation where you provided excellent customer service as a Bagger?

When answering this question, think of a specific example where you went above and beyond to assist a customer. Highlight your approach, the actions you took to ensure customer satisfaction, and the positive outcome. This will showcase your commitment to customer service in the Bagger role.

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How would you handle a difficult customer while bagging their groceries?

In this situation, it's important to remain calm and patient. Acknowledge the customer's concerns, listen actively, and respond with empathy. You might say something like, 'I understand this is frustrating for you; let’s see how I can help.' This demonstrates your ability to manage conflict effectively while ensuring a positive customer experience.

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What steps do you take to ensure groceries are packed securely?

Discuss your awareness of different items and how you would place heavier items at the bottom and fragile items on top. You can mention using appropriate packing techniques, ensuring items are not overstuffed in bags, and checking for damages before handing bags to customers. This shows your attention to detail as a Bagger.

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How do you prioritize tasks when busy at the checkout?

Acknowledge that during busy times, it’s vital to stay organized and focused. You could discuss how you would focus on customer needs first, ensuring the checkout process is smooth while also managing tasks such as restocking if time allows. This approach highlights your ability to multitask effectively.

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What does teamwork mean to you as a Bagger at Southeastern Grocers?

Express your belief that teamwork involves communication, support for one another, and contributing to shared goals. Describe how working together with your colleagues can enhance the customer experience and make the workplace more enjoyable. This shows your understanding of the collaborative environment at Southeastern Grocers.

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Can you recount an instance where you identified a safety hazard in your workplace?

Here, describe a hypothetical scenario or previous experience where you noticed something amiss, such as spillage or a broken cart. Explain how you reported it to management and the steps you took to mitigate any potential accident. This demonstrates your responsibility regarding safety in the Bagger role.

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What motivates you to succeed in a Bagger role?

You could talk about your passion for providing exceptional service, your enjoyment in being part of a team, or your desire to contribute positively to the shopping experience. Mentioning alignment with Southeastern Grocers' values emphasizes that you are a good fit for their culture.

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How do you handle stress during busy shopping periods?

Discuss strategies such as prioritizing tasks, maintaining a positive attitude, or focusing on one customer at a time. Emphasizing your ability to stay calm under pressure reflects well on your potential performance as a Bagger at Southeastern Grocers.

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What would you do if you accidentally damaged a customer's item while bagging?

Acknowledge the importance of taking responsibility in such cases. Mention that you would apologize sincerely, offer to replace the item or assist with the situation, and inform your manager if necessary. This reflects your integrity and commitment to excellent service.

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Why do you want to work as a Bagger at Southeastern Grocers?

Mention your enthusiasm for working in a customer service role and specifically with Southeastern Grocers due to its values of inclusion and community support. Sharing your alignment with the company’s mission demonstrates your motivation and commitment to the organization.

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TEAM SIZE
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 12, 2025

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