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Maintenance Technician II (Fitchburg Place)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Fitchburg Place, a 96-unit residential community located in Fitchburg, MA.


Please note that the selected candidate will adhere to the following work schedule: Monday through Thursday, from 8:00AM to 4:30PM, and Friday from 8:00AM to 3:00PM (early release, but a full day's pay if there's no business need). Additionally, there will be an on-call rotation every 6-7 weeks.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • Real Page One Site or other property management software.
  • CAMT certification.
  • Bilingual in Spanish and English.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$45000K
$60000K

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What You Should Know About Maintenance Technician II (Fitchburg Place), WinnCompanies

Join our dedicated team at WinnCompanies as a Maintenance Technician II at Fitchburg Place, located in the heart of Fitchburg, MA. If you're passionate about ensuring residents feel at home, then this is the opportunity for you! Your technical skills in carpentry, electrical work, HVAC, plumbing, and customer service will play a key role in keeping our 96-unit community running smoothly. Dive into the world of property maintenance, where your day-to-day responsibilities will include diagnosing and repairing various systems ranging from appliances to basic electrical and plumbing tasks. You'll also oversee the preventive maintenance program, ensuring our living spaces are ready for new residents while maintaining the stunning curb appeal of our grounds. The work schedule is built with work-life balance in mind—Monday through Thursday from 8:00 AM to 4:30 PM, wrapping up early on Fridays—which allows for personal time while still providing the essential on-call support for our residents. Candidates with 1-3 years of relevant experience and a good understanding of essential maintenance operations will thrive in this position. Don't miss out on an opportunity to work in a friendly environment that values teamwork, innovation, and personal growth. If you're someone who enjoys taking initiative, solving problems, and providing top-notch service, we'd love to see you apply and become a part of our mission to create a positive impact in our community.

Frequently Asked Questions (FAQs) for Maintenance Technician II (Fitchburg Place) Role at WinnCompanies
What are the responsibilities of a Maintenance Technician II at WinnCompanies in Fitchburg?

As a Maintenance Technician II at WinnCompanies in Fitchburg, your responsibilities would include diagnosing and making repairs in various areas such as appliances, plumbing, carpentry, and HVAC systems. You’ll complete service requests following company procedures and ensure our vacant apartments are market-ready. Additionally, you'll maintain the grounds to enhance curb appeal and be part of the on-call rotation for urgent repair needs, ensuring residents have a comfortable living environment.

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What qualifications are needed to apply for the Maintenance Technician II position at Fitchburg Place?

To be considered for the Maintenance Technician II role at Fitchburg Place with WinnCompanies, candidates should ideally have 1-3 years of relevant work experience. A solid understanding of basic electrical, plumbing, HVAC, and carpentry is required. Familiarity with computers and communication skills are also essential, along with a valid driver’s license. Preferred qualifications may include vocational training and CAMT certification, as well as being bilingual in Spanish and English.

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How does the work schedule look for a Maintenance Technician II at Fitchburg Place?

The work schedule for a Maintenance Technician II at Fitchburg Place is designed to provide a great work-life balance. You'll work Monday through Thursday from 8:00 AM to 4:30 PM and enjoy early release on Fridays, working until 3:00 PM. This role also involves being on-call every 6-7 weeks to address emergency maintenance needs, ensuring our community is well cared for even outside of regular hours.

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What benefits can a Maintenance Technician II expect at WinnCompanies?

WinnCompanies offers a comprehensive benefits package for full-time Maintenance Technician II employees, including generous time off policies, a 401(k) plan with company match, comprehensive medical, dental, and vision options, and professional development programs. Additional offerings include tuition reimbursement, wellness programs, employee discounts, and support for unexpected financial hardships, making it a great place to grow your career while maintaining personal well-being.

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How can I prepare for an interview for the Maintenance Technician II position at WinnCompanies?

To prepare for your interview for the Maintenance Technician II position at WinnCompanies, it's crucial to review your technical skills related to plumbing, electrical work, HVAC, and carpentry. Highlight your customer service experience and be ready to discuss how you’ve tackled maintenance challenges in previous roles. Understand the values of WinnCompanies and be prepared to share how your personal values align with the company’s mission to create positive impacts in the community.

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Common Interview Questions for Maintenance Technician II (Fitchburg Place)
Can you describe your experience with HVAC systems?

When answering this question, share specific examples of your hands-on experience with HVAC systems, including troubleshooting, repairs, or routine maintenance. Highlight any relevant certifications or training and explain how your skills ensure optimal performance and comfort for residents.

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How do you prioritize multiple maintenance requests?

Discuss your method for evaluating requests based on urgency and importance. Providing examples of past experiences where you effectively managed tasks and met deadlines can demonstrate your organizational skills and ability to work under pressure.

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Tell us about a challenging repair you handled.

Choose a repair that illustrates your problem-solving abilities. Describe the problem, your approach, and the positive outcome, emphasizing your technical knowledge and commitment to maintaining quality standards at the property.

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What safety protocols do you follow during maintenance tasks?

Share your understanding of safety protocols relevant to maintenance tasks such as proper use of personal protective equipment, safe handling of tools, and procedures for working with electrical systems. Discuss how these practices not only keep you safe but also ensure a secure environment for residents.

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How do you ensure excellent customer service in your maintenance role?

Emphasize your communication skills and approach to interacting with residents. Share examples of how you've addressed issues promptly to provide a positive living experience and foster good relationships within the community.

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What steps do you take to prepare a unit for new occupancy?

Outline your routine for preparing a unit, from conducting inspections and repairs to cleaning and ensuring it meets company standards. Mention any checklists you may use to ensure nothing is overlooked and that each unit is move-in ready.

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How do you stay updated on the latest maintenance practices?

Discuss your commitment to professional development, such as attending workshops, obtaining certifications, or participating in training programs. Highlight any platforms you use to stay current with industry trends and advancements.

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Describe your experience with property management software.

Be specific about the property management software you’ve used, and discuss how it helps you streamline maintenance tasks like tracking service requests, scheduling maintenance, and maintaining records efficiently.

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How do you handle on-call situations?

Illustrate your readiness to respond to on-call situations by sharing experiences where you've handled emergencies effectively. Emphasize your ability to stay calm under pressure and your commitment to resolving issues promptly for residents.

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Why do you want to work for WinnCompanies as a Maintenance Technician II?

Express your interest in working for WinnCompanies by aligning your values with the company's mission to create positive environments. Mention your enthusiasm for contributing to a team that values innovation and teamwork, ensuring superior living experiences for residents.

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April 3, 2025

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