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Property Manager II (Hollander Ridge)

WinnCompanies is looking for a Property Manager II to join our team at Hollander Ridge, a 94-unit affordable housing community located in Baltimore, MD.


You will be responsible for maintaining your community, supporting its residents, and developing team members all while meeting financial objectives of the owner and management company.


This opportunity offers a typical work schedule: Monday through Friday, from 8:00AM to 5:00PM. The pay range offered for this role is $75,000 to $80,000 annually, based on experience with a potential annual performance bonus of 10%.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels. Review rent schedules. Oversee preparation and submittal rent increases and renewals.
  • Maintain optimum level of occupancy. Process timely and accurate move-ins, move-outs, recertifications and renewals. Approve rental applications adhering to property standards and all appropriate agency standards. Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate. Ensure that Property Software Data is accurate at all times. Ensure that the site(s) maintain compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained. Direct maintenance team to implement maintenance programs and controls. Report property incidents, accidents, and injuries in accordance with company policy. Resolve Resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy. Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train and engage site employees.
  • Conduct weekly staff meetings.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with tax credit, Project Based Section 8 and RAD.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with computer systems, particularly Microsoft Office Suite.
  • Excellent customer service skills.
  • Outstanding written and verbal communication skills.
  • Ability to travel at least 20% of the time.
  • Knowledge of property management and tenant laws.
  • Ability to multi-task and manage a busy office.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • Certified Occupancy Specialist (COS) or Tax Credit Specialist (TCS)
  • Affordable Manager: NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • Market Manager: CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


$75,000 - $80,000 a year

#LI-BB1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager II (Hollander Ridge), WinnCompanies

WinnCompanies is on the lookout for a Property Manager II to join our fantastic team at Hollander Ridge in Baltimore, MD! If you have a passion for maintaining vibrant communities and supporting residents, this might just be the job for you. As a Property Manager II, you’ll be the glue that holds our 94-unit affordable housing community together, ensuring everything runs smoothly while achieving financial objectives. Your typical workday will be Monday through Friday, from 8:00 AM to 5:00 PM, striking the perfect work-life balance. With a competitive salary range of $75,000 to $80,000 annually and a potential annual performance bonus of 10%, we value your expertise and hard work. You'll collaborate with senior management on rent levels, oversee tenancy processes, ensure compliance with regulations, and foster positive resident relations. Plus, you’ll have the exciting opportunity to train and develop your team, contribute to budget preparation, and maintain a lively property. If you’ve got solid experience, exceptional customer service skills, and a knack for multitasking, we’d love to hear from you. Join us to create a welcoming and engaging environment for our residents and make a genuine difference in their lives!

Frequently Asked Questions (FAQs) for Property Manager II (Hollander Ridge) Role at WinnCompanies
What are the main responsibilities of a Property Manager II at WinnCompanies?

As a Property Manager II at WinnCompanies, your key responsibilities will include maintaining 94-unit affordable housing community Hollander Ridge, overseeing tenant processes, ensuring compliance with state and federal regulations, and assisting in budget preparation. Your role also involves promoting team development and managing resident relations, ensuring a positive living experience for everyone.

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What qualifications are necessary for the Property Manager II position at Hollander Ridge?

To qualify for the Property Manager II position at Hollander Ridge, candidates need a high school diploma or GED equivalent, 1-3 years of relevant experience, and less than one year of supervisory experience. Familiarity with tax credit, Project Based Section 8, and RAD is essential, along with strong customer service and communication skills.

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What benefits does WinnCompanies offer for its Property Manager II role?

WinnCompanies offers a comprehensive benefits package for the Property Manager II position, including generous time off, 401(k) with company match, various medical and dental plans, health expense reimbursement, and opportunities for tuition reimbursement. Employees also enjoy a well-being program, employee assistance programs, and corporate discount programs.

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How does the Property Manager II role support team development at Hollander Ridge?

The Property Manager II at Hollander Ridge plays a vital role in team development by utilizing the company's Professional Development Program (PDP) to train and engage employees. You’ll conduct weekly staff meetings, encourage participation in ongoing training, and focus on building strong, efficient teams that contribute to the community's success.

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What is the salary range for the Property Manager II position at WinnCompanies?

The salary range for the Property Manager II position at WinnCompanies is between $75,000 and $80,000 annually, depending on experience. Additionally, there is a potential performance bonus of up to 10% annually, making this a rewarding opportunity for passionate property management professionals.

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Common Interview Questions for Property Manager II (Hollander Ridge)
What experience do you have with property management software?

I have hands-on experience with property management software, specifically with Yardi and RealPage. These tools have helped me manage applicant screenings, tenant records, and financial reporting efficiently, ensuring compliance and optimizing occupancy rates.

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How do you ensure compliance with state and federal property regulations?

I stay informed about local laws and regulations governing property management, conduct regular audits of tenant files to ensure adherence, and provide training for staff on compliance measures. This proactive approach helps maintain a well-run and legally compliant community.

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Can you describe a time you resolved a conflict between residents?

In my previous role, I faced a situation where two residents had conflicting views about shared space usage. I facilitated a meeting to listen to both parties, encouraged open communication, and ultimately helped them agree on a solution that accommodated both their needs, fostering a more harmonious community.

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How do you prioritize tasks in a busy property management office?

In a busy property management office, I prioritize tasks based on urgency and impact. I maintain a detailed task list, set deadlines, and routinely communicate with my team to adjust priorities as needed, ensuring that critical functions are addressed promptly without compromising service quality.

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What customer service skills do you believe are crucial for a Property Manager II?

Crucial customer service skills include active listening, empathy, and effective communication. Understanding residents' needs and concerns while articulating solutions clearly fosters trust and satisfaction, which is vital for maintaining a positive community atmosphere.

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How do you approach budget preparation for the property?

For budget preparation, I review past financial performance, consider necessary expenditures for maintenance and improvements, and set realistic revenue goals. Collaboration with senior management is crucial to align the budget with the overall objectives of the property.

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Describe your experience with tenant application processes.

I have overseen tenant application processes where I ensure compliance with property standards and agency regulations, conducting thorough applicant screenings promptly. This diligent approach helps maintain high occupancy rates and ensures the selection of suitable tenants.

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How would you handle a situation where a resident is frequently late on their rent?

I would approach the situation with understanding and open communication. I'd meet with the resident to discuss their situation, explore solutions, and, if necessary, set up a payment plan while ensuring fairness and adherence to our guidelines.

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What steps do you take to maintain good relationships with residents?

I prioritize building relationships with residents by being approachable, fostering frequent communication, and organizing community events. Regular feedback sessions also help me understand their needs and concerns, making them feel valued and connected to the community.

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Why do you want to work for WinnCompanies as a Property Manager II?

I admire WinnCompanies for its commitment to affordable housing and community impact. I believe my skills and passions align with the company's mission to create positive living environments, and I am excited about the opportunity to contribute to that vision as a Property Manager II.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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April 2, 2025

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