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HR Operations Analyst

Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven City — our test course for advanced mobility — we’re bringing greater freedom, safety and happiness to people and society. 


Our unique global culture weaves modern Silicon Valley innovation and time-tested Japanese quality craftsmanship. We leverage these complementary strengths to amplify the capabilities of drivers, foster happiness, and elevate well-being.


TEAM

Human Resources supports and engages our global workforce by delivering employee-centered experiences and programs. Human Resources is part of Woven by Toyota's Global Operations team which consists of Finance & Accounting, IT, Legal & IP, Corporate Real Estate & Workplace Operations, and Communications & Public Affairs Functions.


WHO ARE WE LOOKING FOR?

HR is looking for an Operations Analyst to support the day-to-day operations of core HR programs and processes. You will join a globally distributed HR team that values communications, accountability, and integrity. You will be responsible for supporting employee onboarding and offboarding activities, handling employee support cases, updating HR systems, and participating in high-touch events throughout the employee lifecycle. If you are a highly motivated HR professional with a passion for using technology to enable positive employee services, we want to hear from you!


RESPONSIBILITIES
  • Support employee onboarding and offboarding programs, engaging directly with new hires, organizing employee orientations, and tracking onboarding tasks progress. Conduct employment eligibility and verification activities.
  • Provide operational support across existing HR systems and software, including HRIS, onboarding/offboarding, case management, payroll, benefits administration, intranet and employee self-service portals.
  • Update and maintain employee data and execute workflows in our HRIS including hire events, job changes, terminations, and other HR administration support.
  • Collaborate with cross-functional team members to complete deliverables and resolve issues ensuring the smooth operation of HR systems.
  • Maintain a consistent, high quality employee experience while prioritizing data accuracy and confidentiality in all your activities. 
  • Document internal process, user guides, and training materials in support of consistent HR service delivery.
  • Assist with ad hoc, quarterly, and annual reporting; ensuring accuracy and timely completion of request and/or audits. Support compliance activities as mandated by legal and statutory reporting requirements.
  • Proactively identify issues and continuously improve our HR operations. Support design and implementation of new HR programs and processes.


MINIMUM QUALIFICATIONS
  • 3+ years of experience in a role using HR systems and supporting HR programs.
  • Experience with HR systems such as Workday, SAP SuccessFactors, or Oracle HCM.
  • Highly organized, with strong attention to detail and a customer-service mindset.
  • Experience engaging with internal and external stakeholders (outside the company).
  • Ability to operate effectively in a dynamic, fast-paced, and results-oriented environment, while remaining flexible and adaptable to changing situations.
  • Strong interpersonal skills with the ability to build strong professional relationships, building trust quickly with candidates, new hires, and various levels of management. 
  • Excellent verbal and written communication skills required, with a strong ability to communicate clearly with all types of users across time zones and languages. 
  • Familiar with modern workplace tools (e.g. Google Workspace, Slack) and excited about learning new ones. 


WHAT WE OFFER

We are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility.

・Excellent health, wellness, dental and vision coverage

・A rewarding 401k program

・Flexible vacation policy

・Family planning and care benefits


Our Commitment

・We are an equal opportunity employer and value diversity.

・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About HR Operations Analyst, Woven by Toyota

Join the team at Woven by Toyota as an HR Operations Analyst in Ann Arbor, MI, where we're dedicated to revolutionizing mobility technology. As part of this innovative team, you'll support core HR programs and processes, making a real difference in the employee experience. Your main tasks will include managing employee onboarding and offboarding, providing top-notch support to our workforce, and maintaining our HR systems. You're someone who enjoys engaging with others and has a passion for leveraging technology to enhance employee services. You'll work collaboratively across our global HR team, ensuring smooth operations of HR systems and consistently high-quality employee experiences. We’re on a mission to foster happiness and elevate well-being, and as an HR Operations Analyst, you’ll be at the heart of it all. Bring your attention to detail and customer-service mindset, and help us continuously improve our HR operations. If you thrive in a dynamic environment where accountability and integrity are valued, we encourage you to apply and discover the exciting opportunities that await you at Woven by Toyota.

Frequently Asked Questions (FAQs) for HR Operations Analyst Role at Woven by Toyota
What are the primary responsibilities of the HR Operations Analyst at Woven by Toyota?

As an HR Operations Analyst at Woven by Toyota, your primary responsibilities will include supporting employee onboarding and offboarding programs, managing HR system operations, updating employee data, collaborating with various teams to resolve HR-related issues, and maintaining data confidentiality. You will also help document internal processes and assist with compliance reporting, ensuring that our HR practices align with legal and statutory requirements.

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What qualifications are needed to apply for the HR Operations Analyst position at Woven by Toyota?

To apply for the HR Operations Analyst role at Woven by Toyota, candidates should have at least 3 years of experience in HR systems and program support. Familiarity with HR systems like Workday or SAP SuccessFactors is essential. Strong organizational and interpersonal skills, as well as excellent verbal and written communication abilities, are important for engaging with team members and stakeholders effectively.

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How does Woven by Toyota support employee development through the HR Operations Analyst role?

Woven by Toyota emphasizes employee development in the HR Operations Analyst role by providing a platform for continuous improvement in HR operations. You'll have the chance to proactively identify issues and design new HR programs that align with employee needs. Additionally, the collaborative environment encourages learning and growth, ensuring you can enhance your skills and contribute positively to the team.

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What can candidates expect during the onboarding process for the HR Operations Analyst position at Woven by Toyota?

During the onboarding process for the HR Operations Analyst position at Woven by Toyota, candidates can expect engaging orientation sessions that introduce them to the company culture, values, and HR systems. You'll have the opportunity to meet key team members and have resources available to help you navigate your new role effectively. Our focus on employee-centered experiences means we are committed to making your transition smooth and supportive.

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What is the work environment like for the HR Operations Analyst at Woven by Toyota?

The work environment for the HR Operations Analyst at Woven by Toyota is collaborative and fast-paced, integrated into a culture that blends innovation with quality craftsmanship. Employees benefit from flexible work arrangements and are encouraged to share ideas and contribute to ongoing HR initiatives. The company values integrity, accountability, and open communication, fostering a positive atmosphere for personal and professional growth.

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Common Interview Questions for HR Operations Analyst
Can you describe your experience with HR systems and how it relates to the HR Operations Analyst role?

When discussing your experience with HR systems in your interview, provide specific examples of the platforms you've used, such as Workday or SAP SuccessFactors. Explain how you've contributed to the effective management of HR programs, shared data accuracy practices, and engaged with employees to enhance their experience. Highlight instances where you identified issues and suggested improvements, showcasing your proactive approach.

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How do you ensure data accuracy and confidentiality in HR operations?

To ensure data accuracy and confidentiality, it's essential to establish strict processes for data entry, updates, and maintenance. In your response, explain how you are diligent with details, regularly audit data for discrepancies, and follow compliance procedures to safeguard sensitive information. Providing examples of your past practices will strengthen your answer and show your commitment to maintaining high standards.

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What strategies do you use for effective onboarding and offboarding?

Effective onboarding and offboarding require thoughtful planning and execution. Discuss specific strategies you've employed, such as creating comprehensive orientation plans, engaging with new hires from day one, and ensuring clear communication of expectations. For offboarding, mention the importance of exit interviews and feedback collection to improve future onboarding processes. Tailoring your approach to the company's values can also resonate well with interviewers.

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Give an example of how you collaborated with a cross-functional team to solve an HR-related issue.

In your response, include a specific example where you worked alongside different departments, such as Finance or IT, to address an HR challenge. Discuss how you communicated effectively, resolved conflicts, and informed stakeholders throughout the process. Showcasing a team-oriented mindset will highlight your ability to work collaboratively and contribute positively to a diverse work environment.

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How do you handle a fast-paced and dynamic work environment?

To address how you manage a fast-paced work environment, emphasize your organizational skills, prioritization techniques, and ability to remain adaptable under pressure. Share examples of how you successfully managed multiple tasks or projects simultaneously while maintaining high-quality outputs and timelines. Showing your enthusiasm for a dynamic role will also positively reflect on your candidacy.

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What motivates you to work in HR, particularly in operational roles?

When discussing your motivation, connect your passion for HR to the positive impact you can have on employee experiences and organizational success. Share personal anecdotes that highlight your dedication to enhancing workplace culture and shaping effective HR practices. This helps interviewers understand your long-term commitment to the HR field and the specific role at Woven by Toyota.

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How do you stay updated on HR best practices and regulations?

Show your commitment to professional development by outlining various resources you utilize to stay informed about HR practices. Mention reputable HR publications, webinars, and professional organizations you engage with, as well as networking with other HR professionals. This indicates your proactive approach to learning and keeping your skills relevant in the evolving HR landscape.

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Describe a time when you had to manage sensitive information within HR. How did you handle it?

Discuss a specific experience where you managed sensitive employee data, such as payroll information or performance reviews. Highlight the steps you took to ensure confidentiality and compliance with data protection regulations. Demonstrating trustworthiness and ethical behavior will assure interviewers of your capability to handle sensitive information responsibly.

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What do you believe is the key to creating a positive employee experience in HR operations?

In your response, highlight the importance of clear communication, responsiveness, and personalized support. Discuss how you would gauge employee feedback and continuously seek to improve HR processes and services. Emphasizing the value of employee-centric strategies aligns well with Woven by Toyota's commitment to fostering happiness and well-being in the workplace.

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How would you approach the documentation of internal HR processes and user guides?

When discussing documentation of internal HR processes, stress the importance of clarity, consistency, and accessibility. Detail your approach to gathering information, collaborating with teams to create user-friendly guides, and ensuring documentation accurately reflects current practices. Highlighting your attention to detail and commitment to training resources will underscore your ability to maintain process integrity.

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Software-Defined Vehicle. Arene is a modern software platform developed to support the creation, deployment and continuous improvement of software-defined vehicles. The Arene Vehicle Platform consists of build tools and on-vehicle software, and th...

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DATE POSTED
April 18, 2025

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