Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Trust Advisor I image - Rise Careers
Job details

Trust Advisor I

Job Description

Bryn Mawr Trust, a WSFS Company, provides locally managed and collaborative wealth management solutions, including a broad array of planning and advisory services, investment management, trust and estate planning, brokerage and investment services to individual, corporate, and institutional clients through multiple integrated businesses.

The Trust Officer will be responsible for daily administration of personal trust accounts of moderate to high complexity, profile, and/or volume; providing high level service delivery to Delaware Advantage trust and agency clients, advisors, intermediaries and other qualified referral sources and distribution channels.  The incumbent will manage personal accounts and relationships and perform all tasks necessary for proper risk-adverse administration of trust, investment management, custody, or IRA accounts.

Job Responsibilities:

  • Professionally communicate with clients, advisors, referral sources, and internal associate.
  • Maintain close communication with clients, outside advisors, and internal associates by telephone, email, and correspondence.
  • Manage personal trust accounts and relationships, including those of high-net worth individuals.
  • Internal and external (client) communications, including participation in client meetings.
  • Complete compliance and legal projects as required.
  • Support other duties that may arise from time-to-time
  • Adhere to client selection process.

Minimum Qualifications:

  • Bachelor's degree or equivalent work experience is required; CTFA or matriculating toward, or equivalent designation preferred.
  • Minimum of 3 years’ experience in trust or trust-related financial or other client focused services. 
  • Proficiency in MS Office and SEI Trust 3000 or similar trust accounting systems.
  • Must possess an intellectual curiosity and passion to succeed.
  • Must have analytical and problem-solving skills.
  • Must be detail oriented and have the ability to communicate effectively with internal and external clients.
  • Must have seasoned experience with trust and accounting recordkeeping systems; trading systems; technical expertise in accessing trade and confirm information from third party websites.
  • Must have knowledge of Delaware trust laws and statutes
  • Must have knowledge, understanding and application of fiduciary principles.
  • Must have kowledge of securities processing and clearing.
  • Must have knowledge of trust & accounting systems and technology to support recordkeeping and payment history; and interface with Trust Operations Service Partners and other internal parties.
  • Must have strong organizational and interpersonal skills.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Trust Advisor I, WSFS Bank

As a Trust Advisor I at Bryn Mawr Trust, a WSFS Company, you’ll dive into a role that’s as rewarding as it is impactful. Nestled in the heart of Wilmington, DE, this position allows you to engage directly with high-net-worth clients while managing their personal trust accounts with the utmost professionalism. You'll be pivotal in delivering tailored wealth management solutions, from trust and estate planning to investment management and brokerage services. Your communication skills will shine as you maintain relationships with clients and collaborate closely with advisors, intermediaries, and internal associates. Every day is a new opportunity to apply your analytical prowess and problem-solving skills, ensuring the highest level of service and compliance. You'll not only adapt to the nuances of Delaware trust laws, but also continuously enhance the trust operation processes you oversee. If you’re someone who thrives in a dynamic environment and is passionate about providing exceptional service, this is the place for you. Join us at Bryn Mawr Trust and make a difference in the lives of our clients while developing your expertise in wealth management. Come experience a culture that's inclusive, supportive, and dedicated to your success.

Frequently Asked Questions (FAQs) for Trust Advisor I Role at WSFS Bank
What are the key responsibilities of a Trust Advisor I at Bryn Mawr Trust?

As a Trust Advisor I at Bryn Mawr Trust, you are essential to the administration of personal trust accounts. This role encompasses managing accounts of moderate to high complexity, ensuring compliance with Delaware trust laws, and delivering exceptional service to our clients. You will engage in frequent communication with clients and advisors, participate in meetings, and oversee the compliance aspects of trust management.

Join Rise to see the full answer
What qualifications are needed for the Trust Advisor I role at Bryn Mawr Trust?

To excel as a Trust Advisor I at Bryn Mawr Trust, candidates should possess a Bachelor's degree or equivalent experience, ideally with a CTFA or related designation in progress. A minimum of three years’ experience in trust administration or client-focused financial services is required, along with proficiency in trust accounting systems like SEI Trust 3000 and a solid understanding of fiduciary principles and Delaware trust laws.

Join Rise to see the full answer
What does communication entail for a Trust Advisor I at Bryn Mawr Trust?

Effective communication is crucial for a Trust Advisor I at Bryn Mawr Trust. This involves maintaining regular contact with clients, advisors, and referral sources through phone, email, and written correspondence. You will need to clearly articulate complex trust information, uphold client relationships, and participate actively in client meetings to ensure client satisfaction and trust account management.

Join Rise to see the full answer
How does the Trust Advisor I role support client's financial needs at Bryn Mawr Trust?

The Trust Advisor I role is designed to support clients’ unique financial needs by offering personalized advice and management of their personal trust accounts. By understanding each client’s specific goals and preferences, you will tailor wealth management solutions, ensuring that clients receive high-level service aligned with their financial aspirations.

Join Rise to see the full answer
What personal qualities are important for success as a Trust Advisor I at Bryn Mawr Trust?

Successful Trust Advisors I at Bryn Mawr Trust exhibit qualities such as intellectual curiosity, detail orientation, strong analytical and problem-solving abilities, and excellent interpersonal skills. These traits enable them to navigate the complexities of trust administration while providing responsive and effective service to clients.

Join Rise to see the full answer
Common Interview Questions for Trust Advisor I
Can you describe your experience with trust administration?

When asked about trust administration experience, highlight specific roles and responsibilities you’ve held, focusing on how you've managed personal trust accounts, ensuring compliance with fiduciary standards and state laws. Mention any relevant technologies you’ve utilized, such as trust accounting systems.

Join Rise to see the full answer
How do you maintain effective client relationships?

Discuss your approach to building client relationships, emphasizing communication strategies you employ such as regular check-ins, updates regarding trust performance, and addressing client concerns promptly. Sharing successful outcomes can also illustrate your relationship management capabilities.

Join Rise to see the full answer
What compliance knowledge do you have related to trust management?

Detail your understanding of compliance regulations specific to Delaware trust laws. Talk about experiences where you ensured adherence to compliant practices, highlighting your procedural knowledge and how you stay updated on relevant regulations.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple trust accounts?

Explain your prioritization strategies, such as assessing client timelines, the complexity of tasks, and potential impacts on client satisfaction. Using examples of past experiences can provide context on how you effectively manage your workload.

Join Rise to see the full answer
What system or tools have you used for trust accounting?

Mention relevant systems you have experience with, such as SEI Trust 3000, and describe how you use these tools for recording transactions, generating reports, and maintaining compliance. Explain any efficiencies these systems offered in your previous roles.

Join Rise to see the full answer
Describe a challenging situation with a client and how you handled it.

Provide an example that illustrates your conflict resolution skills. Discuss the situation, your approach to understanding and addressing the client’s concerns, and the positive outcome that resulted from your actions.

Join Rise to see the full answer
How do you stay informed about changes in trust laws and regulations?

Talk about your habits for staying updated, such as subscribing to industry newsletters, networking, participating in professional organizations, or attending relevant training seminars. Demonstrating your commitment to ongoing education shows your dedication to your role.

Join Rise to see the full answer
What role does teamwork play in a Trust Advisor's duties?

Explain the importance of collaboration with advisors, conservation teams, and other stakeholders. Share examples of how teamwork has enabled you to provide better service and how you facilitate communication among team members.

Join Rise to see the full answer
How do you ensure accuracy in trust documentation and reporting?

Discuss your meticulous attention to detail in documentation and reporting, possibly giving concrete examples of double-checking entries, reviewing compliance requirements, and ensuring all documentation aligns with fiduciary standards.

Join Rise to see the full answer
What do you believe is the most important aspect of being a Trust Advisor?

Express your perspective on the role, such as the importance of ethical standards, client trust, and the need for empathy in addressing client concerns. This highlights your values and alignment with the mission of Bryn Mawr Trust.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User

We invite skilled financial leaders to advance their careers with AbbVie as a Finance Director in a hybrid role focused on impactful business strategies.

Photo of the Rise User
Posted 10 days ago

Join Sanofi's Credit and Collections team in Chattanooga, TN, as a Senior Analyst and help drive progress in consumer health management.

Photo of the Rise User
Posted 10 days ago

As a Global Business Performance Senior Associate at Pfizer, you will lead financial planning and analysis to enhance the GWE's financial performance in a hybrid work environment.

As the Financial Planning and Analysis Manager at Wellpath, you'll lead financial planning processes and collaborate with teams to improve outcomes for underserved patients.

Photo of the Rise User
Charles Schwab Hybrid US, Santa Cruz County, CA; California, Soquel, CA
Posted 13 days ago

As a VP, Financial Consultant at Schwab, you'll empower clients with personalized financial guidance while advancing your career in a supportive team atmosphere.

As a Cost Estimating Sr Specialist at General Dynamics, you'll oversee financial operations supporting military weapon systems for the U.S. Department of Defense.

Photo of the Rise User
Northwestern Mutual Hybrid US, Milwaukee County, WI; Wisconsin, Milwaukee, WI
Posted 8 days ago

Join Northwestern Mutual as an FP&A Consultant, where you'll play a pivotal role in financial reporting and analysis for the company and its subsidiaries.

Photo of the Rise User
Microsoft Hybrid Atlanta, Georgia, United States
Posted 11 days ago
Inclusive & Diverse
Mission Driven
Social Impact Driven
Passion for Exploration
Dare to be Different
Diversity of Opinions
Reward & Recognition
Empathetic
Feedback Forward
Work/Life Harmony
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Rise from Within
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Work Visa Sponsorship
Employee Resource Groups
401K Matching
Paid Time-Off
Maternity Leave
Social Gatherings
Company Retreats

Join Microsoft as a Finance Manager in Atlanta and play a pivotal role in ensuring accurate financial reporting for our product revenue accounting.

MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
F
Someone from OH, Oxford just viewed Supply Chain Intern at Fortune Brands
Photo of the Rise User
Someone from OH, Cincinnati just viewed Student Programs Coordinator at University of South Florida
Photo of the Rise User
Someone from OH, Columbiana just viewed Talent Relations Specialist at 3Pillar
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Product Operations Manager at Athennian
Photo of the Rise User
Someone from OH, Toledo just viewed Sr. Writer and Training Specialist at Zero to Three
Photo of the Rise User
Someone from OH, Oxford just viewed Sr. Staff, Security Research (Risk Management) at Zscaler
Photo of the Rise User
39 people applied to Finance Intern at Samsonite
Photo of the Rise User
Someone from OH, Columbus just viewed Credentialing Analyst at Experian
Photo of the Rise User
7 people applied to Deal Desk Analyst at ClickUp
S
Someone from OH, Cincinnati just viewed Director, Logistics & Operations at Starface World
Photo of the Rise User
Someone from OH, Westlake just viewed Senior Data Engineer - (Remote) at Jobgether
K
Someone from OH, Lima just viewed Talent Operations Associate at Kinaxis Inc.
Photo of the Rise User
Someone from OH, Delaware just viewed Quality Engineer, Call Intelligence (Contract) at Replicant
Photo of the Rise User
Someone from OH, Lima just viewed Trainee Recruitment Consultant at Gi Group Holding
Photo of the Rise User
Someone from OH, Lima just viewed Associate Talent Development Partner at Niche
Photo of the Rise User
Someone from OH, Lima just viewed Talent Acquisition Coordinator at Clio
Photo of the Rise User
Someone from OH, Lima just viewed Remote Tax Professional at H&R Block
Photo of the Rise User
Someone from OH, Lima just viewed Senior SMB Client Onboarding Partner at H&R Block
Photo of the Rise User
8 people applied to Lead Credit Analyst at Wisetack