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System Administrator 1

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.


Candidate will be responsible for providing Linux/Windows System Administration and SSP/Security support for the program.


Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT

system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.


Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).


Capabilities
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning


Required Qualifications
  • TS/SCI with agency appropriate poly
  • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.


Required Technical Skills
  •  Linux (Red Hat/Rocky, CentOS) and Latte ‘Art / SSP, STE/STN support.


Desired Technical Skills
  • Ansible, FreeIPA, RedHat KVM, NetApp support, Windows SA exp. JIRA, Confluence. Any scripting experience (Bash, Python, Perl, JSON, etc)


The Benefits Package
  • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. 

Additional benefits include:
  • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:
  • A Choice of Medical Plan Options, some with Health Savings Account (HSA)
  • Vision and Dental
  • Life and AD&D Benefits
  • Short and Long-Term Disability
  • Hospital Indemnity, Accident, and Critical Illness Insurances
  • Optional Identity Theft and Legal Protection Services


Company Environment & Perks
  • Employee Referral Bonus Eligibility up to $10,000 
  • Mobility Among Wyetech-supported Contracts 
  • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
  • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. 
  • Employees receive two complementary branded clothing orders annually.


$30.96 - $86.53 an hour
Pay Range: $30.96 - $86.53 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 


Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.


Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates. 

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Average salary estimate

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$64397K
$180445K

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What You Should Know About System Administrator 1, Wyetech

At Wyetech, we are seeking a talented System Administrator 1 to join our fantastic team in Annapolis Junction, Maryland. This position is pivotal in providing top-notch Linux/Windows System Administration and SSP/Security support to our federal government customers. In this role, you will have the chance to break technological barriers while solving real-world problems, all within an award-winning corporate culture. Your daily tasks will encompass managing IT system infrastructure, troubleshooting, and maintaining our information technology systems, ensuring a smooth operational flow. You will be the go-to person for providing Tier 1 Help Desk support, tackling a variety of issues related to client/server/storage/network devices and mobile devices, and assisting users in accessing and utilizing various IT systems. We are looking for someone who is not only technically skilled in configuring and managing UNIX and Windows operating systems but also positively impacts our communication processes with agency management. A TS/SCI security clearance and at least five years of experience as a System Administrator in a similar scope, type, and complexity of programs are required. Here at Wyetech, we provide a supportive and diverse environment, alongside a robust benefits package to help you thrive in your career and personal life. If you are enthusiastic about contributing to critical projects and enjoy working in a flexible, friendly setting, we encourage you to apply and join our mission!

Frequently Asked Questions (FAQs) for System Administrator 1 Role at Wyetech
What are the primary responsibilities of a System Administrator 1 at Wyetech?

The primary responsibilities of a System Administrator 1 at Wyetech include providing Linux/Windows System Administration, offering SSP/Security support, managing IT system infrastructure, troubleshooting and maintaining IT systems, and delivering Tier 1 Help Desk and Tier 2 escalation support to both internal customers and agency management.

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What qualifications do I need to apply for the System Administrator 1 position at Wyetech?

To apply for the System Administrator 1 position at Wyetech, candidates must possess a TS/SCI security clearance, a minimum of five years of experience in a similar role, and preferably a bachelor's degree in a technical discipline. Candidates with additional experience may substitute the degree requirement.

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Can you provide insight into the technical skills required for the System Administrator 1 role at Wyetech?

Yes! The System Administrator 1 role at Wyetech requires proficiency in Linux systems like Red Hat/Rocky or CentOS, as well as experience with Windows System Administration. Additionally, familiarity with tools such as Ansible, FreeIPA, and scripting languages like Bash or Python will be advantageous.

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What is the work environment like for a System Administrator 1 at Wyetech?

The work environment for a System Administrator 1 at Wyetech is supportive and collaborative, with a culture focused on innovation and inclusivity. Employees have opportunities for mobility among different contracts and locations and can benefit from team-building events, a generous PTO plan, and flexible work arrangements.

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What types of career growth opportunities are available for a System Administrator 1 at Wyetech?

Wyetech offers numerous career growth opportunities for a System Administrator 1, including participation in various contracts across multiple states, professional development through training and certifications, and the potential for advancement within the organization as you gain experience and performance-based recognition.

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Common Interview Questions for System Administrator 1
What experience do you have with managing Linux and Windows operating systems as a System Administrator?

When answering this question, be specific about the distributions you've worked with, any troubleshooting techniques you've mastered, and how you've optimized system performance. Share examples of your direct involvement in configurations and installations to showcase your hands-on experience.

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How do you approach troubleshooting IT problems in a fast-paced environment?

It's important to explain your systematic approach to troubleshooting, such as identifying the issue, gathering relevant information, isolating potential causes, and testing solutions. Discuss any tools or methods you use to streamline this process, like help desk software or diagnostic scripts, and give an example of a challenging problem you've resolved.

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Can you describe your experience with Tier 1 and Tier 2 support?

Share your understanding of the differences between Tier 1 and Tier 2 support, and provide examples from your previous roles where you identified, diagnosed, and resolved issues across both tiers. Emphasize your customer service skills and your ability to communicate effectively with both technical and non-technical users.

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How do you ensure security while managing IT systems?

Discuss your familiarity with industry-standard security protocols and practices, such as patch management, user authentication, and regular audits. Share specific experiences where you've implemented security measures to safeguard data and maintain compliance with regulations.

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What is your experience with automation tools like Ansible?

Mention any specific projects where you've used Ansible or similar tools to automate system configurations and updates. Highlight how automation has improved efficiency in your past work and your willingness to continue exploring automation solutions in the future.

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How do you handle user access issues or requests?

Detail your method for processing user access requests, including verification of user identity, ensuring proper permissions, and documenting changes. Stress the importance of user support and provide examples of how you've improved user access experience in previous roles.

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Can you describe a challenging technical issue you resolved?

Select an example that demonstrates your problem-solving abilities, including the steps you took to identify the issue, the resolution process, and the ultimate outcome. Emphasize what you learned from the experience and how it has shaped your approach to future challenges.

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What specific scripts or programming languages are you proficient in?

Outline the languages you've worked with, such as Bash, Python, or Perl, and illustrate how you've applied these languages in your previous roles, whether to streamline processes, automate tasks, or enhance system functionality.

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How do you stay current with technology trends and updates?

Share your strategies for staying informed, whether through industry publications, online courses, community forums, or networking. Discuss how your continuous learning contributes to your competence as a System Administrator.

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Why do you want to work as a System Administrator at Wyetech?

Express your enthusiasm for the company's mission and values, and share how you align with their focus on solving real-world problems for federal clients. Highlight specific aspects of Wyetech's culture and opportunities that inspire you to develop your career in this role.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 23, 2025

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