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Greeter, Marketing

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary:
- Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
- Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
- Provides services to the guest personally or refers requests to the appropriate department manager.
- May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

- High School diploma or equivalent.
- At least one year of customer service experience.
- Must maintain a professional appearance and a cordial attitude towards all guests and staff.
- Able to handle the stress of high customer demand in a hospitality environment.
- Must be people oriented and able to work independently or
with others as needed.
- Must be able to easily and frequently change from one activity to another.
- Ability to lift up to 50 pounds.

WD is a drug-free workplace and may require a background check and drug test prior to employment.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Greeter, Marketing, Wynd

Are you ready to join a team dedicated to making vacation dreams a reality? As a Greeter at Travel + Leisure Co. in the vibrant Orlando area, you'll play a crucial role in welcoming and assisting our resort guests, ensuring their stay is nothing short of exceptional. Imagine every day being an opportunity to connect with people from all walks of life, all while immersed in an environment driven by innovation and growth. Your responsibilities will include greeting guests upon arrival, helping with check-ins, and facilitating their overall experience. With your friendly demeanor and a knack for problem-solving, you'll ensure that requests are addressed promptly, either by you or by referring them to the appropriate department. We value those with a high school diploma or equivalent and at least a year of customer service experience. If you are professional, people-oriented, and capable of handling the dynamic pace of the hospitality industry, we want you on our team! We care about your well-being, and our comprehensive benefits package is designed to support you throughout your career journey with us. At Travel + Leisure Co., hospitality is at the core of everything we do, and we strive to create a memorable experience not only for our guests but for our team members alike. Join us, and let’s start a journey where memories truly begin with you!

Frequently Asked Questions (FAQs) for Greeter, Marketing Role at Wynd
What are the key responsibilities of a Greeter at Travel + Leisure Co.?

The primary responsibilities of a Greeter at Travel + Leisure Co. include warmly welcoming resort guests as they arrive, assisting with check-ins, and ensuring that guests have everything they need for an enjoyable stay. This role also involves handling guests' luggage meticulously and providing information about the resort's amenities and local attractions. Being proactive in addressing guests' needs and maintaining a cordial attitude are crucial for success in this position.

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What qualifications do I need to apply for the Greeter position at Travel + Leisure Co.?

To be considered for the Greeter position at Travel + Leisure Co., candidates should have a high school diploma or equivalent and at least one year of customer service experience. It's essential to possess strong communication skills, a professional appearance, and the ability to effectively handle stress in a fast-paced hospitality environment.

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How does Travel + Leisure Co. support the career growth of a Greeter?

Travel + Leisure Co. is committed to supporting the career growth of its employees, including Greeters. Through a comprehensive benefits package, including access to health benefits and professional development resources, the company encourages its associates to pursue further career opportunities within the organization. Team members can also take part in various wellness programs and volunteer initiatives.

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What type of work environment can I expect as a Greeter at Travel + Leisure Co.?

As a Greeter at Travel + Leisure Co., you can expect to work in an inclusive and vibrant environment where hospitality is prioritized. With a focus on team collaboration, innovation, and guest experience, the work environment is dynamic and engaging. The company promotes a culture of celebration and support, making it a great place to build connections with fellow team members and guests.

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What benefits does Travel + Leisure Co. offer to Greeters?

Greeters at Travel + Leisure Co. benefit from a diverse range of health and welfare benefits, including medical, dental, and vision coverage, as well as a 401k plan with employer match. Additionally, associates have access to wellness programs, a legal and identity theft plan, and an Employee Assistance Program to support their overall well-being and peace of mind.

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Common Interview Questions for Greeter, Marketing
Can you describe a time when you provided excellent customer service as a Greeter?

When answering this question, focus on a specific situation where you went above and beyond to assist a guest. Highlight your quick thinking and positive attitude, showcasing your commitment to ensuring guest satisfaction.

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How do you handle stress during busy check-in times as a Greeter?

Discuss your strategies for remaining calm under pressure, such as prioritizing tasks, staying organized, and maintaining open communication with teammates to provide seamless service during peak times.

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What techniques do you use to greet guests and make them feel welcome?

Share your approach to creating a warm atmosphere, such as using a friendly tone, maintaining eye contact, and personalizing interactions based on guests' needs. Emphasize your enthusiasm for delivering memorable experiences.

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How would you handle a difficult guest complaint?

Explain your method for addressing complaints, which typically includes active listening, empathizing with the guest, and working to find a satisfactory resolution. Highlight the importance of remaining calm and professional.

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What do you think is the most important quality for a Greeter?

Discuss qualities such as empathy, a positive attitude, and strong communication skills. Highlight how each of these attributes contributes to enhancing the guest experience and supports the company’s mission.

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Can you share how you manage multiple tasks while ensuring exceptional guest service?

Provide insights into your organizational skills and ability to prioritize responsibilities, which enable you to handle various tasks without sacrificing the quality of service delivered to guests.

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Why do you want to work as a Greeter for Travel + Leisure Co.?

Express your passion for hospitality and the travel industry, explaining how you resonate with the company’s mission to create memorable vacation experiences. Emphasize your alignment with the company culture.

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How do you stay updated on local attractions and amenities to inform guests?

Share your methods for gathering information about local offerings, such as engaging with local businesses, reading online reviews, and attending training sessions, ensuring you can provide accurate and helpful guidance.

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What are your strategies for maintaining a professional appearance and demeanor?

Discuss your commitment to professionalism, including adhering to dress codes, maintaining grooming standards, and cultivating an approachable attitude that reflects well on the company during interactions with guests.

Join Rise to see the full answer
How would you assist a guest who requires special accommodations?

Explain your dedication to understanding and meeting guests' unique needs. Detail your approach to communicating with other departments to ensure that accommodations are provided swiftly and efficiently.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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