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Account Executive, SMB

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


Our SMB (Small and Medium Business) Sales Team is responsible for landing and expanding 1Password customers. As an SMB Account Executive, you will be responsible for managing a territory that includes target-accounts and an existing book of business that has companies of up to 1,000 employees. Your primary focus will be on hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You will also be responsible for upselling into the existing account base, leveraging our Extended Access Management Identity.


The successful candidate will possess exceptional skills in building and managing their own pipeline, engaging in multi-threaded relationships, and demonstrating expertise in account planning, territory management, and value-based selling.


This is a remote opportunity within Canada and the US.


What we're looking for:
  • 2+ years of SaaS sales experience, with a preference for experience in the security space
  • Strong track record of meeting or exceeding sales quotas and KPIs.
  • Experience up-selling & cross-selling to both new customers and across your book of business
  • Proficiency in strategic account planning, territory management, and value-based selling.
  • Strong business acumen, communication & presentation skills to C-Suite 
  • Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target
  • Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
  • Self-motivated, driven, and able to work independently in a remote setting.
  • Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach


What you can expect:
  • Sales:
  • Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking.
  • Drive Sales Growth: 
  • Achieve or exceed sales targets and KPIs, including:
  • Consistently meet or exceed quarterly sales quotas.
  • Maintain a high level of outbound activity, including calls, emails, and meetings.
  • Develop and close new business opportunities within your territory.
  • Upsell and Expand Accounts: Identify opportunities to upsell Extended Access Management to your Enterprise Password Manager Customers.
  • Cross-functional Collaboration/Team Selling:
  • Collaborate seamlessly with SDRs, Solutions, Onboarding and Customer Success Managers (CSM) to optimize client engagement and identify growth opportunities.
  • Engage in multi-threaded relationships within client organizations to enhance overall account health.
  • Value-Based Selling:
  • Implement value-based selling strategies to align our solutions with client needs and objectives.
  • Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
  • Presentation and Negotiation:
  • Confidently present to C-suite executives, articulating the value proposition of our products and services.
  • Experience working with Mutual Action Plans to drive an agreed-upon outcome.
  • Utilize strong negotiation skills to drive mutually beneficial outcomes.


USA-based roles only: The annual base salary for this role is between $70,000 USD and $94,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


Canada-based roles only: The annual base salary for this role is between $66,000 CAD and $90,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.


What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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CEO of 1Password
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What You Should Know About Account Executive, SMB, 1Password

Join 1Password as an Account Executive for SMBs, and help us transform the way businesses manage their sensitive information. We're a leading name in online security, trusted by more than 150,000 organizations. As part of our dynamic SMB Sales Team, you’ll be responsible for engaging with target accounts and nurturing existing relationships with companies that have up to 1,000 employees. You’ll hunt for new business opportunities while also focusing on upselling within our current customer base. Imagine driving growth within the SMB sector while working in a fun, supportive remote environment! You’ll need to leverage your SaaS sales experience—preferably in the security space—to exceed quotas and KPIs. Your expertise in strategic account planning, territory management, and value-based selling will be key to enhancing your sales pipeline. You’ll be building multi-threaded relationships and presenting to C-suite executives, identifying their pain points, and positioning our solutions effectively. This role brings opportunities for collaboration with talented colleagues across different departments, which is vital for optimizing client engagement and exploring growth potential. If you are a self-motivated, driven individual who thrives independently and possesses strong communication and negotiation skills, this position could be perfect for you. Don’t miss out on the chance to be part of a company that values simplicity, honesty, and a human-centric approach to problem-solving. Let’s unlock peace of mind for everyone together!

Frequently Asked Questions (FAQs) for Account Executive, SMB Role at 1Password
What are the responsibilities of an Account Executive at 1Password?

As an Account Executive at 1Password, you will spearhead your designated territory by building and maintaining a robust sales pipeline through strategic prospecting and networking. Your primary role includes driving sales growth, achieving sales quotas, developing new business opportunities, and upselling our Extended Access Management to current customers. Moreover, you'll engage in multi-threaded relationship-building within client organizations to ensure optimal account health.

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What qualifications do I need to become an Account Executive at 1Password?

To qualify for the Account Executive position at 1Password, candidates should have a minimum of 2 years of SaaS sales experience, ideally in the security domain. A strong record of surpassing sales quotas, skills in strategic account planning, and proficiency in territory management are essential. Excellent communication and negotiation skills are also needed to successfully articulate complex cybersecurity concepts to clients.

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What skills are essential for success as an Account Executive at 1Password?

Successful Account Executives at 1Password must possess exceptional skills in building and managing pipelines, along with a strong focus on multi-threaded relationship-building. Skills in value-based selling, deep understanding of cybersecurity concepts, and meticulous management of forecasting and pacing towards targets are crucial. Proficiency in tools such as Salesforce and LinkedIn Sales Navigator will also benefit applicants greatly.

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How does the remote work environment operate for Account Executives at 1Password?

1Password has a long-standing tradition of remote work since its founding in 2005. As an Account Executive, you will enjoy a fully remote environment, but you may also be required to travel occasionally for in-person engagements with team members and clients. This balance ensures that while you work independently from home, you can still foster important relationships within the company and with customers.

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What types of training and growth opportunities does 1Password provide for Account Executives?

At 1Password, we believe in fostering growth for our employees. As an Account Executive, you will have access to a training budget, 1Password University, and various learning sessions designed to sharpen your skills. Additionally, we provide equity options for all full-time employees, support for retirement planning, and a holistic approach to employee wellbeing.

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Common Interview Questions for Account Executive, SMB
Can you share your experience with SaaS sales and how it relates to cybersecurity for the Account Executive role at 1Password?

When answering this question, highlight specific achievements from your previous roles in SaaS sales, especially those directly linked with security. Discuss the particular challenges faced while selling cybersecurity solutions and how you effectively addressed them. Provide examples of exceeding sales quotas and building customer relationships in the security sector.

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How do you approach building a sales pipeline for an SMB territory?

In your response, emphasize your strategic approach to pipeline management. Discuss the tactics you employ for identifying prospects and nurturing leads. Mention methods such as cold calling, networking, and leveraging social media, along with tools like Salesforce for tracking and managing your pipeline effectively.

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Describe a time when you successfully upsold a product to an existing customer.

Share a specific instance where you identified a customer need that was met by an additional product. Discuss your process from recognizing the opportunity to executing the upsell, focusing on the value you communicated and the customer's decision-making process. Highlight the results of your efforts to reinforce your sales capabilities.

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What techniques do you use for effective negotiation with C-suite executives?

Start by explaining how you prepare for negotiations, including understanding the client's business needs and challenges. Discuss the importance of building rapport and trust before the negotiation, and the techniques you use to convey value. Share a successful negotiation story to illustrate your negotiation skills in action.

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How do you keep your knowledge up to date on the latest cybersecurity trends?

In your answer, highlight your commitment to continuous learning. Mention the online courses, webinars, and industry publications you follow to stay informed about cybersecurity trends and best practices. Reinforce the importance of being knowledgeable to build credibility with clients.

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Can you explain a time when you had to collaborate across departments to achieve sales goals?

Provide a specific example that demonstrates your collaborative skills. Describe how you worked with different teams, such as customer success or solutions, to ensure a cohesive approach to meeting clients’ needs. Highlight your role in enhancing client engagement and securing new opportunities.

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What do you find most challenging about the Account Executive role at 1Password?

Consider discussing the dual focus of hunting for new clients and nurturing existing accounts as a challenging yet rewarding aspect. Make sure to express how you prioritize tasks and manage time effectively in this dynamic environment, while ultimately focusing on achieving sales targets.

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In your opinion, what is the key to effective value-based selling?

Explain that value-based selling is about understanding your client’s specific pain points and aligning your product’s benefits with their business goals. Use examples from your past experience to illustrate how you’ve successfully implemented this approach, leading to increased customer satisfaction and sales.

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How would you handle a situation where a prospect is hesitant to commit to a sale?

Demonstrate your empathetic listening skills and understanding of objections. Discuss methods you’d use to uncover their hesitations, offer solutions, and provide evidence of your product’s value, ultimately leading to their confidence in making a decision.

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What approach do you take in forecasting sales and tracking progress against targets?

Detail your systematic approach for sales forecasting, including setting realistic targets based on historical data and market analysis. Explain how you use tools and metrics to track your progress and adjust strategies accordingly to ensure continuous performance improvement.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

307 jobs
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Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 25, 2025

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