Surgery Scheduler Float

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Department:

02408 AAH Grafton MOB - Surgery: Orthopedics

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Full-Time: Monday through Friday

Hours Range from: 7:30am-5pm (eight hour shift to meet needs of patient / provider access)

Locations: Floats will work both Onsite in Clinic and Occasionally Remotely

Clinics: Grafton, Germantown, Wauwatosa, Occasional Remote Work

Additional Travel across Greater Milwaukee for training / team introduction.

Major Responsibilities:

Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment.
Schedules next day and beyond surgical procedures. Maintains and updates surgery assignments. Prints and distributes future OR schedules to all appropriate areas. Notifies providers with schedule changes and additions.
Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.
Processes patient charges and calculates based on procedure type, length of procedure, and supplies used. Reviews revenue to ensure charges are entered for every patient. Runs reports and verifies correct entry of codes and updates charges if errors are made.
Answers, screens, triages, prioritizes, and determines urgency of incoming calls. Acts as a resource to providers, staff, patients and families.
Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary. May maintain inventory of office supplies, and complete and submit supply orders to replenish stock.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.

Knowledge, Skills & Abilities Required:

Demonstrated knowledge and proficiency with medical terminology. Basic knowledge of medical insurance plan terminology.
Excellent communication skills; ability to effectively communicate with a variety of patients, staff and physicians. Able to read and understand verbal and written instructions.
Excellent interpersonal and customer service skills.
Excellent organization and prioritization skills. Ability to work in a fast-paced environment with changing priorities and short deadlines.
Must have a high attention to detail.
Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.

Physical Requirements and Working Conditions:

Must be able to sit approximately 90% of the workday.
Must be able to lift up to 10 lbs. occasionally.
Operates all equipment necessary to perform the job.
Exposed to a fast-paced, high noise-level office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$21.45 - $32.20

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Average salary estimate

$55826 / YEARLY (est.)

min

max

$44676K

$66976K

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What You Should Know About Surgery Scheduler Float, aah

If you have a passion for healthcare and enjoy coordinating essential services, then the Surgery Scheduler Float position at Aurora Medical Center Grafton is perfect for you! In this full-time role, you will work Monday through Friday, typically from 7:30 am to 5 pm, where your main responsibility will be to coordinate the scheduling of surgical procedures between physicians' offices and various departments. This includes working directly with operating room specialists and ensuring that all aspects of the surgical experience are communicated effectively to patients, families, and staff. You'll also handle the scheduling of next-day surgeries and maintain updated assignments, all while navigating a fast-paced environment that may require you to float between the Grafton, Germantown, and Wauwatosa clinics, with occasional remote work. Your organization skills will shine as you prioritize incoming calls, manage patient information, and resolve any scheduling challenges. You’ll need a high school diploma, along with at least one year of experience in a healthcare setting performing customer service functions. The role requires strong communication skills, proficiency with medical terminology, and a keen attention to detail to ensure everyone receives the best possible care. Aurora Medical Center Grafton also offers competitive pay and a comprehensive benefits package, emphasizing a commitment to supporting your well-being both professionally and personally. Join a team that’s dedicated to making a difference in the lives of countless patients!

Frequently Asked Questions (FAQs) for Surgery Scheduler Float Role at aah

What responsibilities does the Surgery Scheduler Float have at Aurora Medical Center Grafton?

The Surgery Scheduler Float at Aurora Medical Center Grafton is responsible for scheduling surgical procedures, coordinating with physicians’ offices and various departments, managing schedule changes, processing patient charges, and communicating effectively with staff, patients, and families. This role ensures maximum utilization of resources while maintaining a patient-centered approach.