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Director II, Site Contracting Global Operations - job 3 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose:

Overall leader of the global Operations team within AbbVie’s Global Site Contracting (GSC) function.  Responsible for guiding the global teams that (1) lead business design, development, launch and support of global systems supporting site and study interactions and operations, (2) build budgets from clinical protocols and oversee HCP/HCO fair market value compliance, (3) build and utilize analytics tools that measure all KPIs relevant to the clinical site contracting and budgeting team, and then drive organizational innovation resulting from analysis conducted on such KPIs, (4) negotiate and execute a variety of essential contract types away from the primary clinical site activation process (e.g. CDAs, simple amendments) while also administering cross-border task workflows and other clinical site contracting support roles around the world, and (5) provide program and project management for key activities throughout AbbVie’s clinical site contracting function.  Dedicated to advancing AbbVie R&D’s clinical portfolio across all TAs and in all applicable geographies.  Understands, anticipates and fulfills R&D clinical contracting needs today and over the LRP.  Identifies, implements and maintains process improvements and standards, designed to reduce cycle time, maintain compliance, improve productivity and achieve studies’ strategic targets.          

Responsibilities:

• Lead the overall Global Operations team in all interactions with stakeholders throughout Global Site Contracting, and the broader R&D Community.

• Direct the GSC systems function which is responsible for partnering in the design, build, launch  and management of systems which support GSC’s global mandates.  This includes: Conga CLM, AbbVie’s clinical budget building tools, AI processes supporting clinical functions including automated contract and other document generation and interactions with AbbVie’s financial system, and comprehensive clinical study design and costing.

• Oversee the GSC Budget and FMV team, which builds, reviews, finalizes and rolls out AbbVie’s clinical trial site budgets around the world.  Includes responsibility for guidance of the design, development, rollout and support of systems tools which support site budget building and negotiations, and responsibility for Fair Market Value process and compliance.

• Manage the Contract Solutions and Innovations team which executes projects with stakeholders throughout AbbVie to design and utilize tools to visualize site contracting related data and then drives clinical contracting strategy related to such findings to accelerate clinical timelines and generate other efficiencies.

• Guide the GSC Contract Management Associate team, which is the global function that coordinates and manages timely and appropriate execution of contracting and related documentary/administrative tasks in support of clinical site contracting in various countries around the world.  This includes the negotiation and execution of Confidential Disclosure Agreements (CDAs) and appropriate complexity amendments to Clinical Study Agreements (CSAs), coordination and creation of system records reflecting work in the site contracting lifecycle, population and completion of clinical site contracting support documents, and assistance in the final execution of contracts in accordance with local practice around the world

• Leads the Global Site Contract Program Management office, which is responsible for leading high priority/profile strategic initiatives with the GSC organization and directly overseeing program management governance which includes tracking, reporting, issue escalation, communication with management and stakeholders, and enables continuous process improvements.

•Manage, train and mentor staff. Conducting periodic assessments of staff’s abilities and identifying training for further development.

•Resource planning of personnel and prioritization of projects / assignments in order to meet timelines. Continually drive the implementation of process improvements that reduce cycle time, control costs, and maintain or improve the quality of the deliverables.

•Understand and adapt to changing business models associated with the execution of clinical trials around the world that directly affect the timelines and success of R&D’s pipeline progression.

Qualifications

•15+ years combined experience supporting clinical research, technical systems, contract management, pharma finance, business or legal operations or other applicable skill areas.

•Bachelor’s degree in a scientific or business skill related area is required, advanced degree preferred.

•Very strong understanding of the pharmaceutical industry, clinical operations, systems, site contracting processes, and regulatory environment.

•Sophistication in managing across large organizations, including in interactions relating to pharma R&D, IT, Procurement, Finance, OEC, Quality, and Legal.  Proven project management skills.

•Substantial problem-solving abilities at both strategic and operational levels.  This involves both internal cross-functional problem-solving as well as issue resolution between functional areas and external parties.

•Long term successful and progressive leadership experience in motivating teams to anticipate and deliver strong operating results, as well as to meet or exceed customer expectations. Personnel management/supervision required.

•Demonstrated ability in strategic planning and cross functional execution. Position requires strong analytical skills to understand scientific and financial data, recognize key issues and establish priorities.

•Must have demonstrated experience in preparing/presenting key information to senior level management.

Key Stakeholders:

Clinical teams, IT, Legal, Procurement, Finance, Medical Affairs and OEC.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$175000 / YEARLY (est.)
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What You Should Know About Director II, Site Contracting Global Operations, AbbVie

Join AbbVie as the Director II, Site Contracting Global Operations, where you'll be at the helm of our dynamic global operations team within AbbVie’s Global Site Contracting (GSC) function. In this role, you’ll be instrumental in leading our team responsible for designing, developing, and supporting innovative systems that streamline clinical site interactions and operations. You will be diving deep into budgeting from clinical protocols, ensuring compliance with fair market value regulations, and utilizing analytics tools to track key performance indicators (KPIs). Your negotiation skills will shine as you handle essential contract types and manage workflows across borders. Not only will you lead the overall operational strategy, but you'll also mentor our talented staff, helping them to grow and learn as they navigate the complexities of clinical research. It's a fantastic opportunity to drive organizational innovation, enhance productivity, and impact our clinical portfolio significantly. If you're passionate about advancing healthcare and want to work collaboratively with various teams across AbbVie’s R&D community, this could be your next big step!

Frequently Asked Questions (FAQs) for Director II, Site Contracting Global Operations Role at AbbVie
What are the main responsibilities of the Director II, Site Contracting Global Operations at AbbVie?

The Director II, Site Contracting Global Operations at AbbVie plays a pivotal role in leading the global operations team. Key responsibilities include overseeing business design and support for global systems that enhance site and study interactions, managing budgets derived from clinical protocols, utilizing analytics tools for KPI measurement, and negotiating vital contracts outside the primary clinical activation process. You'll also be involved in driving process improvements and supporting AbbVie's clinical trial portfolios across various therapeutic areas.

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What qualifications are necessary for the Director II position at AbbVie?

To be eligible for the Director II, Site Contracting Global Operations role at AbbVie, candidates need a minimum of 15 years of relevant experience in clinical research, contract management, or business operations. A bachelor's degree in a scientific or business field is required, while an advanced degree is preferred. In-depth understanding of the pharmaceutical industry, clinical operations, and budget management is essential. Strong leadership, project management skills, and an analytical mindset will also be crucial for this position.

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How does AbbVie ensure compliance in clinical trials?

AbbVie ensures compliance in its clinical trials through a structured approach led by the Director II, Site Contracting Global Operations. This role entails overseeing the Fair Market Value (FMV) processes and ensuring that all budgets align with regulatory requirements. The team is also responsible for conducting regular audits and implementing continuous process improvements to minimize risks and enhance compliance across various operational fronts.

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What skills are important for succeeding as a Director II at AbbVie?

Success in the Director II, Site Contracting Global Operations role at AbbVie hinges on several key skills. Candidates must demonstrate strong leadership capabilities, effective project management, excellent negotiation ability, and a deep understanding of clinical operations and the pharmaceutical industry. Problem-solving skills at both strategic and operational levels, along with the ability to communicate and collaborate across various departments, are vital for overcoming challenges and driving results.

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Can you describe the work environment for a Director II at AbbVie?

The work environment for a Director II, Site Contracting Global Operations at AbbVie is collaborative and innovative. This role entails working closely with cross-functional teams, including clinical, IT, legal, and procurement departments. Candidates can expect a dynamic atmosphere where they can lead strategic initiatives, engage in problem-solving activities, and mentor team members, all while contributing to the company's mission of delivering impactful healthcare solutions.

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Common Interview Questions for Director II, Site Contracting Global Operations
What motivates you to work in clinical site contracting?

When answering this question, focus on your passion for improving patient outcomes through clinical research. Discuss how you appreciate the intersection of healthcare and business operations, and how your previous experiences have driven you to seek roles like the Director II at AbbVie where you can effect meaningful change.

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Describe your experience with stakeholder management.

In your response, highlight specific instances where you've effectively managed internal and external stakeholders. Discuss your strategies for fostering relationships and how these interactions have positively impacted project outcomes, specifically in the context of clinical site contracting.

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How do you approach negotiation in contract management?

Share your negotiation philosophy and techniques, emphasizing a win-win mindset. Provide examples of successful negotiations you've conducted, particularly with complex or high-stakes contracts in the clinical realm, to showcase your expertise and ability to navigate challenging scenarios.

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What strategies do you employ for budgeting and financial forecasting?

Discuss your systematic approach to budgeting, including identifying key metrics and engaging relevant teams. Mention any tools or methodologies you've used in previous roles, and how those strategies helped meet or exceed financial targets in clinical operations.

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How do you stay updated with industry regulations and compliance standards?

Talk about your commitment to continuous learning in the pharmaceutical industry. Mention the resources you utilize, such as professional networks, workshops, webinars, and industry publications, to ensure that you’re equipped to maintain compliance in clinical trial operations.

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Can you give an example of a successful process improvement initiative you've led?

Select a specific initiative where you identified an issue, devised a strategy for improvement, and successfully implemented changes. Focus on the outcomes of that initiative, such as reduced cycle time or enhanced compliance and explain how it reflects your leadership capabilities.

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What is your experience with data analytics in clinical operations?

Provide examples of how you've used data analytics to drive decision-making and enhance performance within clinical operations. Highlight any specific tools or methodologies you have employed to determine critical KPIs and how those insights affected project trajectories.

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How do you manage a team to successfully achieve project outcomes?

Discuss your leadership style and how you empower team members to perform at their best. Share examples of how you've facilitated collaboration and maintained motivation toward meeting project deadlines and objectives, specifically within a clinical context.

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What challenges have you faced in clinical site contracting, and how did you overcome them?

Reflect on specific challenges you've encountered related to site contracting and how you navigated those obstacles. Highlight your problem-solving skills and adaptability, providing a balanced view of both the challenge and the successful resolution.

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Why do you want to work at AbbVie as the Director II?

Connect your professional goals and aspirations with AbbVie's mission and values. Discuss your admiration for AbbVie's impact on global health, and how you see yourself contributing to the company’s innovative approach to clinical trials and patient care.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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April 12, 2025

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