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Specialty Representative, Psychiatry - Springfield, MO

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$95000 / YEARLY (est.)
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$70000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, Psychiatry - Springfield, MO, AbbVie

As a Specialty Representative for Psychiatry at AbbVie in Springfield, MO, you'll be at the forefront of innovative healthcare solutions, playing a vital role in the lives of patients and healthcare providers. Your mission will be to execute brand strategies effectively and drive sales performance within your assigned territory. You will build meaningful relationships with physicians and healthcare professionals, guiding them through the complexities of treatment options while ensuring that patient needs remain at the heart of every interaction. Your day-to-day activities will include developing and implementing call plans tailored to key accounts, presenting AbbVie’s product offerings, and proactively addressing customer inquiries or concerns. By constantly gathering market insights and maintaining an expert understanding of the therapeutic landscape, you'll position AbbVie as a trusted partner in patient care. You’ll also enjoy the opportunity to lead initiatives aimed at continuous improvement and innovation in your sales approach. We are looking for applicants who hold a bachelor’s degree in a relevant field or possess considerable industry experience, especially within the pharmaceutical sector. If you're ready to make an impact and contribute to a healthier tomorrow, AbbVie is the perfect place for you to grow your career while making a difference.

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Springfield, MO Role at AbbVie
What responsibilities does the Specialty Representative for Psychiatry at AbbVie have?

The Specialty Representative for Psychiatry at AbbVie plays a crucial role in executing brand strategies, achieving sales targets, and driving performance in the assigned territory. This position involves building strong relationships with healthcare providers, effectively managing customer needs, and constantly striving to understand the market landscape to optimize AbbVie's brand strategies.

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What qualifications are required for the Specialty Representative position at AbbVie?

To qualify for the Specialty Representative position at AbbVie, candidates generally need a bachelor’s degree in a related field or substantial industry experience. Most applicants possess at least five years of relevant experience, with at least three years in the pharmaceutical or healthcare industry. Strong communication, strategic thinking, and a proven track record in sales are important for success in this role.

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How does the Specialty Representative contribute to AbbVie’s mission?

The Specialty Representative significantly contributes to AbbVie's mission by placing the patient at the center of every effort. By effectively communicating product benefits and addressing healthcare providers' needs, the representative helps to ensure that innovative solutions reach those who need them most, aligning with AbbVie’s commitment to healthcare excellence.

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What does a typical day look like for a Specialty Representative at AbbVie?

A typical day for a Specialty Representative at AbbVie involves meeting with healthcare providers, preparing pre-call plans, conducting sales calls, evaluating sales performance, and responding to customer inquiries. The representative also gathers market intelligence and collaborates with internal teams to enhance strategy alignment and customer satisfaction.

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What skills are important for success as a Specialty Representative at AbbVie?

Success as a Specialty Representative at AbbVie requires strong business acumen, exceptional communication skills, the ability to build relationships, and a deep understanding of the therapeutic area. Candidates should also showcase innovative thinking and the ability to adapt their sales approach based on customer styles and behaviors.

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Common Interview Questions for Specialty Representative, Psychiatry - Springfield, MO
Can you describe a successful sales strategy you've implemented in your previous roles?

When answering this question, focus on a specific sales strategy that highlights your planning, execution, and results. Discuss how you identified your target audience, tailored your approach for that audience, and what metrics you used to measure success. Let your personality and problem-solving skills shine through.

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How do you stay informed about the pharmaceutical industry and competitor products?

Discuss the various methods you use to stay informed, such as attending industry conferences, reading trade publications, or engaging with professional networks. Emphasize your proactive approach to continuous learning and how this knowledge translates into better engagement with healthcare providers.

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Describe a challenge you faced while selling and how you overcame it.

It's essential to showcase your problem-solving skills here. Focus on a specific challenge, describe your thought process, the strategies you implemented to overcome it, and the ultimate outcome. Highlight any lessons learned and how they can apply to future scenarios.

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How would you handle a client who is resistant to your product?

Explain that understanding the client’s concerns is crucial. Describe your approach to active listening, addressing objections directly, and finding common ground. Present your main strategies for turning objections into opportunities without being confrontational.

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What is your approach to building relationships with healthcare providers?

Discuss your relationship-building techniques, such as personalized communication, regular follow-ups, and understanding the needs unique to each provider. Stress the importance of trust and authenticity in building long-term professional relationships.

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What drives you to excel in a sales role?

Share your passion for helping others, achieving targets, and making a difference in patient care. Illustrate how this motivation translates into your daily work and the impact it has on your performance.

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How do you manage your time and prioritize your tasks in a territory?

Detail your strategies for time management such as creating a daily/weekly planner, setting priorities based on urgency and importance, and continuously assessing your progress towards goals. Highlight tools or systems you use to stay organized.

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What do you know about AbbVie and our products in psychiatry?

Showcase your research on AbbVie, emphasizing your understanding of their commitment to innovation in the psychiatric field. Discuss specific products if applicable, how they relate to the competitive landscape, and your thoughts on their impact on patient care.

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How do you evaluate the success of your sales calls?

Explain your criteria for measuring success, which might include achieving specific outcomes, gathering meaningful feedback, or assessing the completion of call objectives. Discuss how you adapt your strategies based on these evaluations.

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Why do you want to work for AbbVie as a Specialty Representative?

Express your admiration for AbbVie’s mission, values, and contributions to healthcare. Link your personal career goals and values to AbbVie’s commitment to innovation and patient-centered care, showcasing your enthusiasm for being part of their team.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 18, 2025

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