Executive Assistant II

The Executive Assistant II at Progress plays a critical role in providing high-energy support to 1-2 CEO org leaders. Responsibilities include managing complex calendars across various time zones, making travel arrangements, supporting meeting logistics, and maintaining SharePoint files for improved efficiency. You will also plan team events and handle expense management, all while ensuring the utmost professionalism and discretion in all tasks.

Candidates applying for the Executive Assistant II position at Progress should ideally possess experience in administrative support for senior-level positions, especially within technology companies. Strong proficiency in Office 365, along with excellent organizational and people skills are essential. Being detail-oriented, proactive, and having exceptional judgment is also important to effectively manage sensitive information and interactions at all organizational levels.

To excel as an Executive Assistant II at Progress, you should have superior interpersonal and organizational skills. The ability to manage multiple priorities while remaining detail-oriented is crucial. You will thrive on being proactive in identifying challenges and solutions, and you should be comfortable handling confidential matters with discretion. Strong communication skills are vital to ensure a seamless connection with colleagues and stakeholders.

At Progress, you'll find yourself in a positive and collaborative work environment that values diversity and individual contributions. With this hybrid role, you'll be splitting your time between your home office and the Burlington, MA headquarters, allowing you flexibility while still being part of a dynamic team focused on propelling business forward together.

Progress offers an attractive benefits package for its Executive Assistant II employees, including medical, dental, and vision insurance, as well as life and disability coverage. Additional incentives include a competitive salary, employee stock purchase program, flexible vacation policies, tuition reimbursement, and programs focused on employee well-being to support physical, mental, and financial health.

When answering this question, share specific examples of how you have effectively managed multiple executives' calendars, highlighting your ability to prioritize and handle scheduling conflicts. Discuss tools or strategies you utilized to ensure time zones were managed and preferences were honored.

In your response, emphasize your attention to detail and ability to anticipate needs. Explain how you'd ensure seamless travel experiences by considering logistics like flight times, accommodations, and travel guidelines, while also mentioning any experiences with managing visa applications if relevant.

Share a specific scenario where you encountered a challenge, such as a last-minute meeting request or an unexpected scheduling conflict. Illustrate the steps you took to assess the situation, collaborate with the executive, and your proactive approach to finding a solution, showcasing your problem-solving skills.

Discuss your familiarity with tools like Office 365, SharePoint, and calendar management software. Mention any project management tools you’ve used, like Asana, and how each has helped you remain organized and efficient in your role.

Here, you should highlight your ability to remain calm under pressure and use effective time management techniques. Provide an example of a time when you had to juggle multiple priorities and explain how you determined what was urgent and what could wait.

Your response should emphasize the importance of confidentiality and discretion. Share your understanding of ethical considerations and give an example of how you've successfully managed sensitive information in past roles.

Discuss your experience coordinating events by outlining the steps you take to plan effectively, including venue selection, material preparation, and liaising with catering and facilities. Share an example of a successful event you planned.

You’ll want to discuss your communication style and methods. Share your strategies for keeping stakeholders informed, addressing concerns, and ensuring that you're approachable and relatable to everyone, regardless of their position in the organization.

Provide a specific example where you identified a bottleneck or inefficiency and describe the steps you took to improve the process. Highlight the positive outcomes, such as time savings or increased productivity, demonstrating your initiative and problem-solving skills.

This is your chance to show your passion for the role! Discuss your admiration for Progress’s commitment to innovation and teamwork. Explain how your skills align with the company culture and how you can contribute to propelling business forward.