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Room Attendant - job 1 of 2

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit
  • Pay Rate Range: $25.23-$31.54 USD Gross per hour

Job Description

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:             

  • Consistently offer professional, friendly and engaging service
  • Clean all assigned  guestrooms  including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Follow departmental policies and procedures and service standards

Qualifications

  • A proven ability to manage multiple projects and deadlines; works well under pressure
  • Previous housekeeping experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Average salary estimate

$59119.5 / YEARLY (est.)
min
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$52476K
$65763K

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What You Should Know About Room Attendant, AccorHotel

Are you ready to join the heart of hospitality as a Room Attendant at Fairmont Miramar Hotel & Bungalows in beautiful Santa Monica, CA? This iconic hotel, situated on the scenic bluffs overlooking Santa Monica Beach, is looking for someone who can deliver exceptional service with a smile. As a Room Attendant, you will be responsible for cleaning and maintaining the hotel rooms, ensuring that every guest has a memorable experience. Your day-to-day will involve dusting, making beds, changing linens, and replenishing supplies to ensure a pristine environment in every room. You’ll also have the fantastic opportunity to engage with guests and create an inviting atmosphere. The role requires good communication skills and an ability to stay organized even under pressure, making it perfect for those who thrive in a bustling environment. A background in housekeeping is great, but your willingness to learn and bring a positive attitude is what truly counts. Adding to the perks, you'll benefit from a competitive pay range of $25.23-$31.54 per hour, employee discounts worldwide, and numerous career development opportunities. If you’re passionate about making a difference and creating unforgettable experiences for guests, then look no further – Fairmont Miramar Hotel & Bungalows could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Room Attendant Role at AccorHotel
What are the responsibilities of a Room Attendant at Fairmont Miramar Hotel & Bungalows?

As a Room Attendant at Fairmont Miramar Hotel & Bungalows, your main responsibilities will include cleaning and maintaining assigned guestrooms. This involves activities like dusting, making beds, removing soiled linen, vacuuming, and replenishing supplies. Ensuring that each guestroom meets high cleanliness and service standards is crucial.

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What qualifications do I need to apply for the Room Attendant position at Fairmont Miramar Hotel?

To apply for the Room Attendant position at Fairmont Miramar Hotel, it's beneficial to have previous housekeeping experience. However, essential skills include excellent communication, problem-solving abilities, and strong organizational skills. Being responsible and reliable are also important traits for this role.

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How does Fairmont Miramar Hotel & Bungalows support employee growth for Room Attendants?

Fairmont Miramar Hotel & Bungalows is committed to employee development. Room Attendants can take advantage of various learning programs through the company’s Academies designed to sharpen skills. Additionally, there are career advancement opportunities available at both national and international levels, paving the way for a rewarding career.

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What is the pay rate for a Room Attendant at Fairmont Miramar Hotel & Bungalows?

The pay rate for a Room Attendant at Fairmont Miramar Hotel & Bungalows ranges from $25.23 to $31.54 USD gross per hour. This competitive compensation package reflects the hotel's commitment to recognizing and rewarding the hard work of its staff.

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What makes working at Fairmont Miramar Hotel & Bungalows unique as a Room Attendant?

Working at Fairmont Miramar Hotel & Bungalows is unique due to its stunning location and the supportive work culture. The hotel emphasizes diversity, inclusion, and creating a positive work environment. Plus, employees enjoy perks like a discounted employee benefit card for Accor hotels worldwide, making it an exciting place to build and grow your career.

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Common Interview Questions for Room Attendant
What experience do you have that makes you suitable for the Room Attendant role?

Highlight any previous housekeeping experience and discuss how it has equipped you with the skills required for this position such as attention to detail, time management, and the ability to work in a bustling environment.

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How do you prioritize your tasks when cleaning multiple rooms?

Discuss your method of organization, whether it involves tackling the most time-consuming tasks first or completing all tasks in one room before moving on to the next. Mention the importance of maintaining a consistent cleaning standard.

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How would you handle a guest complaint regarding room cleanliness?

Explain your approach to addressing guest complaints calmly and professionally. Highlight the importance of listening to their concerns and taking quick action to resolve the issue to ensure guest satisfaction.

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Can you describe a time when you worked under pressure?

Provide a specific example where you successfully managed a busy shift or tight deadlines. Discuss how you maintained focus and ensured that service standards were met despite the pressure.

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What do you think is the most important quality for a Room Attendant?

Emphasize the significance of attention to detail and a strong work ethic. Explain that these qualities lead to consistently high levels of cleanliness and guest satisfaction.

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How do you ensure that you follow safety and sanitation procedures?

Discuss your familiarity with cleaning protocols and your commitment to following safety regulations. Mention any relevant training or certifications you have received.

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Describe your experience working as part of a team?

Share examples of how you have collaborated with colleagues in a previous role and contribute to a positive team dynamic. Highlight communication and cooperation as key elements.

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What motivated you to apply for the Room Attendant position at Fairmont Miramar Hotel?

Discuss your passion for hospitality, desire to contribute to wonderful guest experiences, and your admiration for Fairmont Miramar Hotel’s commitment to service excellence.

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How do you keep yourself organized while performing your duties?

Share tips and techniques you use for organization, such as making checklists or using time management apps to streamline your tasks and increase efficiency.

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What do you enjoy most about being a Room Attendant?

Talk about the satisfaction of creating clean and welcoming environments for guests and how positive feedback from guests enhances your job satisfaction.

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