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Seasonal Cashier (Store 23 Omaha, NE)

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$13.50 - $15.00/hr

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$29600 / YEARLY (est.)
min
max
$28000K
$31200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Seasonal Cashier (Store 23 Omaha, NE), Ace Hardware

If you're on the lookout for a fun and engaging job this season, look no further than becoming a Seasonal Cashier at Westlake Ace Hardware in Omaha, NE! At Ace Retail Holdings, we're all about creating memorable experiences for our customers, and our cashiers play a crucial role in that mission. You'll be responsible for handling register transactions with a smile, helping shoppers on their journey through our well-stocked aisles. In addition to ringing up sales and returns, you’ll greet customers as they enter the store and bid them farewell, ensuring they feel appreciated. Beyond cashier duties, we value team players who contribute to the overall store experience, from keeping the checkout area tidy to assisting with product stocking. Our ideal Cashier should possess great communication skills and be ready to learn about our diverse range of products. Plus, if you have previous cashier or customer service experience, that's a bonus! Our mission is to ensure every person who walks through our doors feels valued, so we celebrate service, passion, respect, integrity, teamwork, and excellence in all we do. With competitive pay ranging from $13.50 to $15.00 per hour, this role not only offers you a chance to support your community but also to grow personally and professionally in a supportive environment. If you’re enthusiastic about delivering outstanding service and want to work in a friendly atmosphere, we’d love to hear from you at Westlake Ace Hardware!

Frequently Asked Questions (FAQs) for Seasonal Cashier (Store 23 Omaha, NE) Role at Ace Hardware
What are the key responsibilities of a Seasonal Cashier at Westlake Ace Hardware?

The Seasonal Cashier at Westlake Ace Hardware is responsible for handling register transactions, greeting and assisting customers, maintaining a clean checkout area, and providing product knowledge to enhance the shopping experience. Additionally, you’ll also help with pricing and stocking items, ensuring customers receive excellent service throughout their visit.

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What qualifications do I need to apply for the Seasonal Cashier position at Westlake Ace Hardware?

To apply for the Seasonal Cashier position at Westlake Ace Hardware, you should have a high school diploma or GED equivalent. Previous cashier or customer service experience is preferred but not mandatory. A friendly demeanor and a willingness to learn about the products we offer are crucial for success in this role.

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What is the pay range for a Seasonal Cashier at Westlake Ace Hardware?

The pay for a Seasonal Cashier at Westlake Ace Hardware ranges from $13.50 to $15.00 per hour, depending on your previous experience and skills. We believe in rewarding our team members fairly while providing opportunities for personal and professional growth.

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How does Westlake Ace Hardware support its employees in terms of training?

At Westlake Ace Hardware, we’re committed to ensuring our Seasonal Cashiers feel confident and informed in their roles. We provide comprehensive training on register operations, customer service techniques, and product knowledge, empowering you to deliver an exceptional experience to our customers.

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Can I work part-time as a Seasonal Cashier at Westlake Ace Hardware?

Absolutely! The Seasonal Cashier position at Westlake Ace Hardware is perfect for part-time work, especially during peak seasons. We understand that work-life balance is important, so we offer flexible scheduling options to accommodate your availability.

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Common Interview Questions for Seasonal Cashier (Store 23 Omaha, NE)
How would you handle a difficult customer as a Seasonal Cashier?

When handling a difficult customer, it’s important to listen attentively to their concerns, validate their feelings, and remain calm and professional. Show empathy and offer solutions to resolve the issue, whether it’s assisting with a return or providing product information. This demonstrates excellent customer service and shows that you value their experience.

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What do you think is the most important quality for a Cashier at Westlake Ace Hardware?

The most important quality for a Cashier at Westlake Ace Hardware is a strong commitment to customer service. Being friendly and approachable helps create a positive atmosphere for shoppers, while also ensuring their needs are met efficiently and effectively.

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Can you describe a time you provided excellent customer service?

In an interview, focus on a specific example where you went above and beyond to assist a customer. Discuss how you identified their needs and took proactive steps to ensure they left satisfied, emphasizing the importance of excellent service in retail.

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How do you prioritize tasks during a busy shift as a Cashier?

During a busy shift, it’s vital to stay organized and prioritize tasks based on urgency. Focus on serving customers quickly, keeping the checkout area clean, managing calls, and ensuring stock levels are adequate as you go along. Good time management skills and remaining calm under pressure will also help.

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Why do you want to work as a Seasonal Cashier at Westlake Ace Hardware?

Express your interest in the position by mentioning your passion for customer service and helping others. You might share your appreciation for the teamwork and community focus at Westlake Ace Hardware, as well as your desire to learn more about the hardware industry.

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How would you promote safety while working as a Cashier?

Promoting safety as a Cashier includes following all cash register transaction procedures, ensuring the checkout area is free of obstacles, and being cautious while lifting merchandise. It’s also important to report any hazards to management promptly, contributing to a safe environment for both customers and staff.

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What strategies do you use to maintain a positive attitude at work?

Maintaining a positive attitude at work can involve setting personal goals, focusing on customer interactions, and surrounding yourself with supportive coworkers. Engaging with customers positively and remembering that your role impacts their experience can also enhance your own job satisfaction.

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How would you handle a situation where you can't find a product a customer is asking for?

In this situation, it’s important to handle the customer’s request professionally. Acknowledge their need, offer to check again or suggest alternative products, and if necessary, direct them to a fellow associate who may assist. Ensuring the customer feels supported, even if the product isn’t available, is crucial.

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What do you know about Westlake Ace Hardware and its values?

Demonstrate your knowledge of Westlake Ace Hardware by discussing its commitment to service, teamwork, and community. Mention the importance of core values such as integrity, respect, and passion, and explain how these align with your own values and work ethic.

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How do you handle working in a team environment as a Cashier?

Working as part of a team requires good communication and collaboration skills. You can share examples of past experiences where you worked with others to achieve common goals and how you resolved any conflicts professionally. Highlight your willingness to help coworkers and maintain a positive work environment.

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Part-time, on-site
DATE POSTED
April 14, 2025

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