Strategic Partner Account Manager (France) m/f

As a Strategic Partner Account Manager at Acronis, you will establish and manage relationships with service provider partners. Your primary responsibilities will include driving sales initiatives, overseeing partner training and onboarding, creating effective marketing campaigns, and delivering revenue forecasts to the sales management team. Your role is all about increasing Acronis' visibility and market share, making every partner feel valued and informed about our innovative solutions.

To succeed as a Strategic Partner Account Manager at Acronis, you need a minimum of 5 years of experience managing service provider partnerships, with at least 3 years focused on strategic large account management. A bachelor's degree is required, along with a proven track record of achieving sales targets exceeding $1.5M. Strong communication skills, technical understanding, and the ability to work independently in a fast-paced environment are also essential.

The Strategic Partner Account Manager plays a vital role in Acronis' growth by forging and nurturing relationships with service provider partners. This position involves driving incremental revenue, educating partners about Acronis solutions, and enhancing their ability to sell our services. Your efforts will directly contribute to expanding our customer base and increasing adoption of Acronis Cyber Protection services.

At Acronis, the work environment is dynamic and fast-paced, where collaboration and flexibility are paramount. As a Strategic Partner Account Manager, you'll work with various teams across the organization, including sales, marketing, and product development. This hybrid role requires you to be proactive, adaptive, and dedicated to achieving results, all while embodying our core values of teamwork and resilience.

The Strategic Partner Account Manager position at Acronis involves regional travel, estimated up to 50% of the time. This travel is crucial as it enables you to build face-to-face relationships with your service provider partners, conduct business reviews, and strengthen collaboration efforts to maximize sales opportunities in different territories.

When answering this question, focus on specific examples from past roles where you successfully managed service provider relationships. Highlight your strategic approach to increasing revenue and market share through these partnerships, and mention any specific campaigns or initiatives that drove success.

A great way to answer this question is to talk about your time management strategies. Describe tools or methods you use for prioritization, such as CRM systems for tracking activities and setting deadlines, ensuring you address the most pressing needs of your partners while maintaining an eye on long-term goals.

Discuss your structured onboarding process, which could include training sessions, providing resources, and setting clear expectations. Emphasize your ability to build relationships from the start, ensuring new partners feel supported and informed about Acronis' offerings to maximize their effectiveness quickly.

Illustrate your proactive approach to identifying issues and collaborating with underperforming partners. Talk about analyzing their challenges, offering support, and creating tailored action plans to enhance their performance and success in selling Acronis solutions.

You can explain that you focus on key metrics such as revenue growth, number of new customers, training completion rates, and engagement levels. Discuss how you use these metrics to inform actual strategies and to work collaboratively with partners for continuous improvement.

Select a specific campaign where you played a crucial role in collaboration with a partner. Describe your approach, the goals set, and the outcomes achieved. Highlight any innovative strategies or tools used that made the campaign successful.

Share your strategies for staying informed on industry trends, such as attending conferences, participating in webinars, and following leading publications and influencers in cyber protection. Mention any communities you engage with that help you gather insights into emerging trends and technologies relevant to Acronis.

Talk about your commitment to open communication and collaboration. Explain how you would listen to their concerns, gather their feedback, and articulate the rationale behind Acronis' strategy. Emphasize the importance of finding common ground and working towards a mutual goal.

Explain your belief in the value of cross-functional collaboration for exceeding partner needs. Provide examples of how you’ve worked with teams like sales, marketing, and product development to ensure coherence in account strategies and successful delivery of service offerings.

Highlight Acronis' integrated approach to cyber protection, which combines backup, disaster recovery, and security solutions into one cohesive service. Discuss how this unique offering benefits partners and customers, emphasizing both reliability and ease of use as key differentiators.