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Mobile Outreach Specialist

Overview

Starting Rate: $21.50/hour

 

The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from the Clinical Team. This position requires significant independent work as well as work with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community, and Mobile Outreach Specialists receive mileage reimbursement.

 

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff. 

 

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Responsibilities

  • Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served.
  • Participate in the development of the treatment plan and attend other treatment meetings as required.
  • Perform interventions with persons served that address their identified goals and result in skill development.
  • Provide transportation to persons served as connected to treatment needs.
  • Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed.
  • Ensure that rehabilitative treatment and clinical record meet Rehab Option standards and billing codes are entered in a timely and accurate manner.
  • Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service
  • Support individuals in transition between group homes and independent living. Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning.
  • Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.
  • Provide crisis intervention and access emergency services as needed.
  • Identify and address community integration issues for persons served.
  • Participate in or facilitate group work as designated by supervisor.
  • Actively participate and attend supervision and staff meetings.
  • Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).
  • Maintain professional, pleasant, approachable and helpful demeanor at all times

Qualifications

  • BA or AS in related field or High School diploma and 2 years’ experience in related field.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
  • Ability to read English and communicate effectively in the primary language of the program to which they are assigned
  • Ability to thrive in a fast-paced, team-oriented environment and as well as work independently
  • Strong organizational skills and ability to multi-task
  • Strong computer knowledge
  • Strong analytical, numerical and reasoning abilities.
  • Must have excellent interpersonal skills and ability to work as part of a team.
  • Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served.

 

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.

 

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.

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CEO of Advocates
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Diane Gould
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Average salary estimate

$44640 / YEARLY (est.)
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$44640K
$44640K

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What You Should Know About Mobile Outreach Specialist, Advocates

Are you looking to make a real difference in people's lives? The Mobile Outreach Specialist position at Advocates in Waltham might be the perfect fit for you! This role is ideal for individuals who have experience in a Group Living Environment and are eager to take on more responsibility and independence. As a Mobile Outreach Specialist, you'll provide vital psychiatric rehabilitative interventions to individuals managed by our Clinical Team, making a positive impact daily. Your work will involve providing essential support to a caseload of community members living in their own apartments who need assistance with tasks like managing symptoms, scheduling appointments, and grocery shopping. You'll have the flexibility to operate independently while closely collaborating with a supportive team, including a Clinical Supervisor and other key staff members. Plus, enjoy the unique perk of mileage reimbursement as you drive within the community to offer transportation for your clients. Advocates promotes a work-life balance that allows you to thrive personally and professionally, with opportunities for growth and a strong community feeling. As a Mobile Outreach Specialist, you will also engage with clients in creating treatment plans, participate in training sessions, and maintain ongoing communication with both clients and team members to facilitate successful outcomes. If you're ready to step into a role where your contributions truly matter, Advocates is the place for you!

Frequently Asked Questions (FAQs) for Mobile Outreach Specialist Role at Advocates
What are the main responsibilities of a Mobile Outreach Specialist at Advocates?

As a Mobile Outreach Specialist at Advocates, your primary responsibilities will include delivering supportive interventions, developing treatment plans, providing transportation for clients, and facilitating their overall rehabilitation. You'll work closely with the clinical team to ensure that the services meet the needs of the individuals you support, helping them achieve their personal goals while also managing important daily tasks.

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What qualifications do I need to become a Mobile Outreach Specialist with Advocates?

To qualify for the Mobile Outreach Specialist role at Advocates, you should possess a High School Diploma or GED, along with at least two years of experience in a related field. A BA or AS in a relevant subject is preferred. Moreover, familiarity with serving culturally diverse populations is strongly desired, along with strong organizational skills, good communication abilities, and a valid driver's license.

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What kind of support do Mobile Outreach Specialists provide to individuals?

Mobile Outreach Specialists at Advocates provide critical support that includes assistance with symptom management, coping strategies, and daily living tasks such as financial management and scheduling appointments. By establishing a strong rapport with clients, specialists facilitate a smooth transition to independent living and assist in crisis intervention when necessary.

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What is the work environment like for a Mobile Outreach Specialist at Advocates?

The work environment for a Mobile Outreach Specialist at Advocates is conducive to growth, teamwork, and support. You will be collaborating with a close-knit clinical team while also enjoying the independence to work directly with clients in the community. The culture encourages inclusivity and emphasizes the importance of mental health and well-being.

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How can I contribute to community integration as a Mobile Outreach Specialist at Advocates?

In your role as a Mobile Outreach Specialist at Advocates, you will actively assist individuals in community integration by addressing any social barriers they face, helping them connect with community resources, and facilitating group activities. Your contributions will empower clients to develop independence while fostering a sense of belonging and engagement in their community.

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Common Interview Questions for Mobile Outreach Specialist
Can you describe your experience working in a Group Living Environment?

When answering this question, highlight your relevant experiences, the roles you held, and how they prepared you for the Mobile Outreach Specialist position. Provide specific examples of the types of support you offered, the challenges you faced, and the skills you developed during this time.

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How do you prioritize your tasks when managing multiple clients?

Demonstrating strong organizational skills is key. Discuss how you create a task list based on the urgency and needs of each client. Share specific methods you use for tracking progress and managing your time effectively while ensuring that each individual receives the necessary support.

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What strategies do you use to build rapport with clients?

Building rapport is essential in this role. Share techniques you use such as active listening, showing empathy, and being approachable. Include examples of situations where you successfully established trust with clients to support their goals.

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How do you handle crisis situations when they arise?

Reacting to crises requires a calm demeanor and effective problem-solving skills. Discuss your approach to assessing the situation, ensuring safety, and utilizing appropriate intervention techniques. It helps to share an example of a past experience where you successfully managed a crisis.

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Can you explain the importance of maintaining accurate records in this role?

Accurate record-keeping is crucial for compliance, effective communication, and continuity of care. Emphasize your attention to detail and how you ensure that documentation adheres to standards while contributing positively to the overall treatment process.

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What emphasizes your commitment to diversity in serving clients?

Discuss your understanding and appreciation for cultural diversity and how it shapes your practice. Share experiences that highlight your ability to adapt your approach to meet the diverse needs of clients effectively.

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How would you support a client transitioning to independent living?

Supporting transitions involves careful planning and patience. Describe how you'd work alongside the client to identify their specific needs and concerns while helping them with logistics such as housing setup, utilities, and establishing routines for daily living tasks.

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What kind of interventions do you think are effective for clients with mental health challenges?

Share various interventions you consider effective, such as cognitive-behavioral techniques, motivational interviewing, and skill-building activities. Offer insights on how you'd tailor these methods to each client's unique situation to facilitate progress.

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Why do you want to work as a Mobile Outreach Specialist specifically at Advocates?

Express your desire to join Advocates by mentioning the organization's commitment to community inclusion and its supportive environment. Share how the mission aligns with your personal values and professional goals in human services.

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How do you plan to continue your professional development while working in this role?

Discuss your proactive approach to professional growth, including seeking out trainings, certifications, and mentorship opportunities. Highlight your eagerness to keep up-to-date with trends and best practices in mental health care.

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<br />We partner with individuals, families, and communities to shape creative solutions to even the greatest life challenges. First we listen. Then, together, we do what it takes to help people thrive. We envision communities in which every pers...

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DATE POSTED
April 19, 2025

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