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Director of Growth, Program Management (PgM), U.S. East & LATAM - job 1 of 2

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Director of Growth, Program Management (PgM), U.S. East & LATAM

Reporting to the Program Management Regional Business Line Leader (RBLL), this role will manage the achievement of growth objectives within the regional business line. More specifically, the role will focus on the following:

  • Work in partnership with the RBLL, and other key regional business line leadership to shape, inform, communicate, and implement the overall vision for the regional business line, as aligned with both the Program Management (PgM) Global Business Line (GBL) and the Region.
  • In coordination with the RBLL, PgM GBL, and in accordance with regional procedures, lead the development of the strategic growth plan for the Program Management business line.  Align and communicate corresponding growth goals for the business line with key personnel in the regional business line (e.g., Division Managers, Department Managers, Managing Principals, Practice Leaders, Client Account Managers, Capture Managers) as well as growth leaders from other regional business lines.
  • Provide strategic input into major PgM pursuits (ECPs and Tier 2s), as well as PgM pursuits identified as a key part of growing a particular market sector:
    • ECP / Tier 2 Board
    • Capture Plan / Ready-to-Win / Green Light Analysis
    • Teaming partners and competitors
    • Win themes, differentiators, and proofs
    • Incorporation of AECOM Way of PgM into all proposals and client communications
    • Community engagement and outreach
    • PR and social media
    • Proposal response
    • Interview preparation
  • Support and hold accountable Client Account Managers (CAMs) for the ongoing development, maintenance, and implementation of their client account plans and delivery of their growth targets and objectives for Program Management services.
  • Support operational leadership within the regional business line (e.g., Division Managers, Department Managers, Managing Principals, Practice Leaders) in converting strategic plans into actionable tactics to achieve growth targets and objectives.
  • Drive consistent application of AECOM Program Management practices as it relates to strategy, growth, and pursuit capture, including but not limited to pipeline development & governance, go/no-go decisions, pre-positioning, capture planning, proposal development, and risk management.
  • Work with the RBLL to develop full year Wins and Bookings forecast on a monthly basis; monitor and report on progress versus goals, forecasts, variances to targets, and specific pursuit status, within the regional business line and at the regional level.
  • Help prioritize existing clients and identify potential clients, and develop and coordinate strategies for outreach tied to identifying opportunities for Program Management and winning what matters.
  • Champion AECOM’s Enterprise Strategic Initiatives within the business line to implement with our current and future clients.
  • Working with your peers in the other business lines in the region on PgM opportunities development, ensure that we are bringing the best AECOM has to offer with our clients.
  • Provide input into regional key hires; work with PgM GBL team to identify key staffing needs; development of key staff profiles, participate as needed in the interview and selection of key staff.
  • Provide input on civic spending at a regional level and regional presence at national conferences.
  • Provide input into professional development and continuing education programs that are strategic in nature.
  • Engage and represent AECOM in professional and community organizations, boards, committees, etc.

 

Qualifications and Attributes:

  • Advanced understanding of the project and program management industry for public and private infrastructure development.
  • Ability to coordinate work across geographies, sectors, and within a matrix-led organization evidenced by successful consensus building and relationship management.
  • Demonstrated ability for strategic and critical thinking that translates into actionable business development plans.
  • Ability to understand new issues quickly and make timely decisions after careful listening to a variety of perspectives.
  • Ability and willingness to take a “hands-on approach” to resolve complex detailed problems.
  • Exemplary communication skills and ability to assess written, verbal, and non-verbal cues; ability to read between the lines, interpreting conversations and written communications.
  • Ability to work under pressure and drive tight deadlines.
  • Ability to travel on short notice when necessary.

Qualifications

Minimum Requirements:

  • Bachelor’s degree and 12+ years of extensive experience in Program, Project or Construction Management or demonstrated equivalency of experience and/or education, including at least 6 years of leadership.
  • Demonstrated success in winning contracts over $50M related to Program Management and related services. (A/E/C)

Preferred Qualifications:

  • Proven track record of leading the capture of major infrastructure projects or programs.
  • Contacts and experience working in the Mid-Atlantic and Southeast Region of the United States.
  • Extensive understanding of the project and program management market in US East.
  • Experience in business development in LATAM.
  • National and Local board memberships and deep regional industry network(s).

Additional Information

  • This role can be based out of any AECOM office in the East Region
  • Relocation is not available for this role. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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What You Should Know About Director of Growth, Program Management (PgM), U.S. East & LATAM, AECOM

Are you ready to lead transformative projects as the Director of Growth, Program Management (PgM) for AECOM in Arlington, VA? This is an incredible opportunity to make an impactful difference as you guide the growth objectives in both the U.S. East and LATAM regions. In this role, you’ll collaborate closely with key leadership players to establish and communicate a strategic growth plan that enhances our Program Management business line. Not only will you offer strategic input for major pursuits and community engagement initiatives, but you’ll also support Client Account Managers in realizing their growth targets. With your proven track record in winning significant contracts, you'll manage the full cycle of growth efforts, constantly assessing the competitive landscape while driving best practices across the team. You will be fully hands-on, working alongside other business lines to ensure a cohesive approach to client relations. AECOM’s commitment to delivering a better world goes hand in hand with your role, where your leadership will shape the future of our infrastructure projects across diverse sectors. If you are passionate about making a difference and have a robust background in program management or business development, we want you on our team to help build legacies for future generations.

Frequently Asked Questions (FAQs) for Director of Growth, Program Management (PgM), U.S. East & LATAM Role at AECOM
What are the primary responsibilities of a Director of Growth, Program Management at AECOM?

As the Director of Growth, Program Management at AECOM, your primary responsibilities include managing growth objectives within the regional business line, leading the development of the strategic growth plan, and providing input on major PgM pursuits. You will collaborate closely with other leaders to ensure alignment on growth goals and be responsible for the ongoing development of client account plans and the execution of actionable tactics to achieve these growth targets.

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What qualifications are necessary for the Director of Growth, Program Management position at AECOM?

To qualify for the Director of Growth, Program Management position at AECOM, candidates must possess a bachelor’s degree alongside 12+ years of extensive experience in Program, Project, or Construction Management, including a minimum of 6 years in a leadership role. Experience in winning contracts exceeding $50M related to Program Management and a proven track record in business development is also required to succeed in this role.

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How does AECOM support the growth and development of its Directors of Growth, Program Management?

AECOM is committed to the professional growth of its employees through comprehensive benefits packages, award-winning training, and development programs designed to enhance technical expertise and leadership skills. As the Director of Growth, Program Management, you will have access to cutting-edge resources that bolster your ability to make a meaningful impact.

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What does a successful track record in this role at AECOM look like?

A successful track record as the Director of Growth, Program Management at AECOM includes effectively winning major infrastructure contracts, fostering strong cross-functional relationships, and achieving growth objectives within the organization. Demonstrated ability to implement strategic plans that translate into actionable business development initiatives is key.

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What unique challenges does the Director of Growth, Program Management face at AECOM?

The Director of Growth, Program Management at AECOM faces unique challenges, including navigating the complexities of diverse regional markets, aligning multiple business lines for cohesive growth strategies, and rapidly adapting to changes in the infrastructure sector. Successful navigation of these challenges requires exemplary communication skills and a hands-on approach to problem-solving.

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Common Interview Questions for Director of Growth, Program Management (PgM), U.S. East & LATAM
How do you approach developing a strategic growth plan as a Director of Growth, Program Management?

When developing a strategic growth plan as a Director of Growth, Program Management, it’s important to begin with an in-depth analysis of the current market landscape. Include a thorough assessment of competitors, potential client needs, and internal capabilities. Engage stakeholders to gather diverse perspectives, and ensure the plan aligns with the organization's broader objectives. Be sure to communicate the vision clearly to your team.

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Can you describe your experience in winning large-scale contracts?

In my previous roles, I have successfully led teams to secure contracts exceeding $50M by developing robust capture plans and engaging with key stakeholders throughout the process. Building strong relationships and understanding client needs are essential in this process. Tailoring our proposals to highlight differentiating factors gave us a competitive edge, leading to successful contract wins.

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What strategies do you implement to drive client engagement?

To drive client engagement effectively, I employ a multi-faceted approach that includes regular communication, understanding client challenges, and being proactive in offering tailored solutions. Building trust through transparency and active listening enables a strong partnership, and I often facilitate workshops or informal gatherings to deepen that relationship.

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Describe a time you faced a significant challenge in a previous role and how you overcame it.

In a past position, we faced a significant challenge in aligning multiple departments towards a unified project objective. To overcome this, I organized cross-functional meetings to foster collaboration, encouraged feedback, and made adjustments to accommodate varying perspectives. This approach led to a collective strategy that surpassed our original goals, strengthening team dynamics in the process.

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How do you keep your team motivated during tight deadlines?

Keeping a team motivated during tight deadlines requires clear communication and recognition of individual contributions. I emphasize the importance of the team’s work, maintain a positive attitude, and provide resources to help them meet their goals. Encouraging breaks and celebrating small wins helps maintain morale and keeps the team focused.

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What metrics do you use to measure the success of growth initiatives?

To measure the success of growth initiatives, I utilize various metrics such as revenue growth, new client acquisitions, client retention rates, and market share expansion. Regularly tracking these metrics allows us to adjust our strategies effectively and focus on areas that require further improvement.

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In your opinion, what is the most critical skill for a Director of Growth, Program Management?

The most critical skill for a Director of Growth, Program Management is the ability to think strategically while executing tactical plans. This combination allows you to anticipate market trends and client needs, ensuring alignment between long-term goals and day-to-day operations. Being adaptable and fostering teamwork also play significant roles in achieving success.

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How do you approach stakeholder management?

Stakeholder management is best approached through active engagement and transparent communication. I prioritize understanding each stakeholder's objectives and concerns, fostering open discussions, and keeping everyone informed about developments. This collaborative approach helps strengthen relationships and aligns efforts toward common goals.

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What role do you see technology playing in program management growth?

Technology plays a critical role in driving program management growth by improving efficiencies and enhancing data analysis capabilities. Utilizing project management software to track progress, manage resources, and conduct analysis helps teams make informed decisions and respond rapidly to changing conditions, ultimately leading to greater success.

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How do you ensure alignment between the growth strategy and company objectives?

Ensuring alignment between growth strategy and company objectives involves consistent communication with senior leadership. I advocate for regular strategy sessions to ensure that our growth initiatives contribute to the overall vision of the company. By aligning our performance metrics and goals, we can guarantee that growth activities are directly contributing to overarching organizational aims.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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DATE POSTED
March 26, 2025

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