GROWTH OPPORTUNITIES Assistant Manager (08705) Full time - job 1 of 3

As a Growth Opportunities Assistant Manager at Domino's, your primary responsibilities will include overseeing store operations, ensuring exceptional customer service, training and mentoring team members, managing inventory, and ensuring compliance with all policies and procedures. You'll play a crucial role in driving sales and achieving profitable growth, making your leadership vital to the success of the store.

To qualify for the Growth Opportunities Assistant Manager position at Domino's, candidates should be at least 18 years old, possess a high school diploma or equivalent, and have a clean driving record. Prior leadership experience is preferred, especially in fast-paced environments, but Domino's will provide training for those new to management. A positive attitude and the ability to use Microsoft Office tools are also important for success.

Domino's is committed to the career growth of its employees, particularly for the Growth Opportunities Assistant Manager role. Many team members begin as delivery drivers and progress to managerial positions, and the company provides comprehensive training and mentorship. With opportunities to advance to store manager, district manager, or even franchise ownership, your career trajectory can be very promising.

The Growth Opportunities Assistant Manager at Domino's can expect a full-time schedule of 5+ days per week, including most weekends. Flexibility is key, as you may also be asked to assist at nearby locations. While the hours may vary, you will have a structured environment where teamwork and communication are essential, making it an exciting role in a busy store.

Domino's offers comprehensive training for new Growth Opportunities Assistant Managers, ensuring each person is well-prepared for their role. The training includes hands-on experience in store operations, leadership techniques, employee management, and customer service excellence. This supportive onboarding process equips you with the skills necessary to lead your team effectively and enjoy success in your management career.

In your response, share specific aspects of your leadership style, such as being supportive, motivating, or results-driven. Connect your style to how it will foster teamwork and productivity within the Domino's environment, emphasizing your commitment to positive outcomes and team development.

You should emphasize your approach to constructive criticism and providing guidance. Mention the importance of having open communication, understanding the reasons behind their performance issues, and working together on a plan for improvement, thus aligning with Domino's team-oriented culture.

Discuss strategies like utilizing checklists or scheduling to keep track of responsibilities. Focus on the importance of delegation, teamwork, and ensuring key tasks are prioritized based on impact on customer experience and operational efficiency.

Mention creating a positive and inclusive work environment, recognizing team achievements, organizing team-building activities, and offering incentives for high performance. Showing genuine concern for team members’ wellbeing resonates with Domino’s people-first ethos.

Outline a calm and professional approach to addressing customer complaints, emphasizing active listening, demonstrating empathy, and taking appropriate actions to resolve their concerns. Reinforce this with your commitment to maintaining Domino’s high customer satisfaction standards.

Share a specific example that reflects your training methodology, which could include setting clear expectations, providing hands-on guidance, and encouraging questions. Highlight the positive outcomes or improvements that resulted from your training efforts.

Discuss qualities such as strong leadership ability, effective communication skills, a positive attitude, and adaptability. Relate these traits to how they align with Domino’s mission to prioritize people and create excellent customer service.

Explain how you would remain calm, mobilize the team, and prioritize customer orders effectively. Detail the strategies you’d use to optimize workflow during busy periods, ensuring that service standards remain high and that the team feels supported.

Highlight the critical nature of teamwork in achieving store objectives, creating an enjoyable work atmosphere, and collaborating to solve problems. Stress that a cohesive team enhances customer experiences, which is central to Domino's success.

Share your genuine interest in the position, combining your passion for leadership and the fast-paced environment. Talk about how Domino’s values resonate with you, and how you see this role as a stepping stone for your career growth in the food service industry.