Associate/ Manager, Strategy & Transformation - Bellevue

The Associate/Manager, Strategy & Transformation at Aircall is responsible for scoping and leading cross-functional projects, coordinating efforts across various departments to drive strategic initiatives successfully. You will also act as a PMO to ensure projects are delivered with quality and timeliness, reporting progress and anticipating potential challenges while liaising with staff at all organizational levels, including the C-suite.

Candidates for the Associate/Manager, Strategy & Transformation role at Aircall must have at least 5 years of experience in strategy consulting or investment banking, with a focus on managing large-scale transformation projects. Experience managing Go-To-Market oriented projects is preferred, and candidates should demonstrate strong leadership qualities, a hands-on approach, and the ability to thrive in dynamic environments.

Aircall promotes a strong work-life balance for the Associate/Manager, Strategy & Transformation position by offering flexible scheduling options and policies like unlimited PTO, allowing employees to take the necessary time off to recharge and maintain their well-being. They believe that a healthy work-life balance is essential for overall employee satisfaction and productivity.

The Associate/Manager, Strategy & Transformation at Aircall will be involved in various cross-functional projects revolving around strategic planning and execution. These projects typically require collaboration with multiple teams and will encompass everything from breaking down complex goals to specifying project needs, ensuring that strategic objectives align with company growth initiatives.

The company culture at Aircall is rooted in communication, collaboration, and diversity. As an Associate/Manager in Strategy & Transformation, you will be part of a vibrant and inclusive team that values every voice. Aircall’s culture encourages employees to take ownership, push boundaries, and contribute meaningfully to initiatives, fostering an entrepreneurial spirit within a supportive environment.

Discuss specific projects where you played a leadership role, focusing on how you coordinated between different teams, navigated challenges, and ensured timely delivery. Highlight your ability to communicate clearly, manage tasks efficiently, and resolve conflicts effectively.

Explain your process for defining project objectives by aligning them with company-wide strategies, involving stakeholders in the goal-setting process, and ensuring clear communication throughout. Provide an example where you have successfully implemented a strategic vision in a past role.

Talk about the key performance indicators you track for project success, such as adherence to timelines, quality of deliverables, team collaboration, and overall impact on company goals. Include how you use feedback to continuously improve future projects.

Share your strategies for prioritization and time management, such as utilizing project management tools, keeping an open line of communication with stakeholders, and maintaining flexibility to adapt to changing situations.

Detail a specific conflict resolution scenario where you used effective communication and negotiation skills to mediate between team members. Highlight the outcome and what you learned from that experience.

Discuss methods you employ to keep team morale high, such as celebrating small wins, maintaining transparency, providing constructive feedback, and facilitating team discussions to encourage collaboration and creativity.

Outline your exposure to Go-To-Market projects, emphasizing your role in developing, executing, and monitoring strategies that align with product launches or business expansions. Share successful outcomes and any metrics used to measure their effectiveness.

Illustrate your approach to simplifying complex data by using visual aids, clear language, and tailored messaging depending on the audience's background. Cite an example where your communication influenced a key decision by stakeholders.

Describe the project management tools you are familiar with and how you utilize them to enhance collaboration and streamline reporting. Share your experiences with tools like Trello, Asana, or Microsoft Project, and how they contribute to your project success.

Articulate your enthusiasm for Aircall’s innovative approach to communication and the company’s commitment to fostering a collaborative and inclusive culture. Mention specific aspects you admire, such as their growth trajectory, focus on employee well-being, or diverse work environment.