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Support Operations Associate I image - Rise Careers
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Support Operations Associate I - job 1 of 2

Alarm.com is seeking a Support Operations Associate I to join their customer support team, providing technical support for their products and services.

Skills

  • Strong customer service orientation
  • Interest in technology
  • Logical thinking and problem solving
  • Technical aptitude and computer skills

Responsibilities

  • Provide exceptional phone-based customer support
  • Develop troubleshooting steps for technical concerns
  • Collaborate with team members for service improvements
  • Participate in on-going training and product testing

Education

  • Bachelor’s Degree preferred

Benefits

  • Subsidized medical plan options
  • 401(k) with employer match
  • Paid holidays and vacation increasing with tenure
  • Casual dress work environment
To read the complete job description, please click on the ‘Apply’ button
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Steve Trundle
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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Headquartered in Tysons, VA, with offices in 10 US cities, Alarm.com is the leading platform for intelligently connected properties. We create innovative technology that deepens the connection between people and the things they care about most: th...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $50,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 10, 2025

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