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Receptionist - job 3 of 5

Company Description

About Us

At Sharpconta, we provide comprehensive business consulting and financial support to help our clients grow with clarity and confidence. Our team specializes in accounting, tax planning, and strategic financial guidance tailored to each client’s unique needs. With a focus on integrity, precision, and results, Sharpconta is dedicated to delivering outstanding service while maintaining a professional and collaborative environment.

Job Description

Job Description

Sharpconta is seeking a highly organized and personable Receptionist to serve as the first point of contact for our clients and visitors. The ideal candidate will have excellent communication and multitasking skills and will play a key role in creating a welcoming environment while ensuring smooth front desk operations.

Responsibilities

  • Greet clients and visitors in a professional and friendly manner

  • Answer and direct phone calls promptly and accurately

  • Manage appointment scheduling and maintain office calendars

  • Handle incoming and outgoing mail and deliveries

  • Maintain the cleanliness and organization of the reception area

  • Provide administrative support to other departments as needed

  • Maintain confidentiality of all client and company information

Qualifications

Qualifications

  • High school diploma or equivalent; associate degree preferred

  • Previous experience in a receptionist or front office role is a plus

  • Excellent verbal and written communication skills

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

  • Ability to multitask and remain calm under pressure

  • Strong organizational skills and attention to detail

Additional Information

Benefits

  • Competitive salary: $35,000 - $42,000 per year

  • Opportunities for career growth and professional development

  • Supportive team environment

  • Paid time off and holidays

  • Training and skill-building opportunities

Average salary estimate

$38500 / YEARLY (est.)
min
max
$35000K
$42000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Receptionist, Alphabe Insight Inc

At Sharpconta, we are on the lookout for an enthusiastic and organized Receptionist to join our team in Austin, TX! As the friendly face of our company, you will be the first point of contact for our clients and visitors. This role is all about creating a welcoming atmosphere while ensuring everything runs smoothly at the front desk. You’ll be answering calls, scheduling appointments, managing incoming mail, and providing essential administrative support to other departments. We believe that first impressions matter, and with your excellent communication skills and multitasking abilities, you'll help maintain a professional and friendly environment. You should be comfortable handling various tasks, from greeting clients to ensuring the reception area is tidy and presentable. We encourage candidates with a high school diploma (or an associate degree) and previous experience in a similar role to apply. Proficiency in Microsoft Office Suite is also a must. Join us at Sharpconta, where we value integrity and deliver outstanding service while fostering a collaborative workplace culture. Your hard work here could lead to exciting opportunities for career growth, and with a competitive salary between $35,000 and $42,000, plus benefits like paid time off, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Receptionist Role at Alphabe Insight Inc
What responsibilities does a Receptionist at Sharpconta in Austin, TX, have?

A Receptionist at Sharpconta is responsible for greeting clients and visitors, answering and directing phone calls, managing appointment schedules, handling mail and deliveries, as well as providing administrative support to various departments. You will play a crucial role in creating a welcoming atmosphere while maintaining the organization of the reception area.

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What qualifications are needed for the Receptionist position at Sharpconta?

For the Receptionist role at Sharpconta, candidates should ideally have a high school diploma or equivalent, with an associate degree preferred. Previous experience in a receptionist or front office position can be beneficial, alongside strong verbal and written communication skills, proficiency in Microsoft Office Suite, and the ability to multitask effectively.

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What does the workplace environment look like for a Receptionist at Sharpconta?

At Sharpconta, the workplace environment for a Receptionist is supportive and collaborative. You'll be part of a team that values integrity and professionalism, aimed at delivering outstanding service. Your role will be crucial in ensuring that clients feel welcomed and that the front desk operations run seamlessly.

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What kind of career growth opportunities are available to a Receptionist at Sharpconta?

Sharpconta believes in nurturing talent and offers opportunities for career growth for their Receptionist position. As you develop your skills and gain experience, there will be chances to advance into administrative roles or other departments within the company, supporting your professional development.

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What benefits can I expect as a Receptionist at Sharpconta?

As a Receptionist at Sharpconta, you can enjoy a competitive salary ranging from $35,000 to $42,000 per year, along with benefits like paid time off, paid holidays, and access to training and skill-building opportunities. These perks are designed to ensure a fulfilling work-life balance and promote your professional advancement.

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Common Interview Questions for Receptionist
How would you handle an angry client as a Receptionist?

In such situations, it's crucial to remain calm and listen actively to the client's concerns. Acknowledge their feelings, apologize for any inconvenience, and assure them that you will do everything possible to assist. Offering a solution or referring them to the appropriate department can help resolve the issue effectively.

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Can you describe your experience with managing multiple phone lines?

Handling multiple phone lines requires prioritization and organization. I usually ensure I keep a notepad for important messages or calls to return. Using a polite and professional tone, I’ll greet each caller, direct them appropriately, and ensure I don’t miss any crucial calls or appointments.

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What strategies do you use to stay organized?

To stay organized, I prioritize tasks based on urgency and importance. I use digital calendars for appointments and reminders and maintain a clean desk. Additionally, I regularly check and update files and documents to ensure easy accessibility and efficiency.

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What software applications are you familiar with in a receptionist role?

I am proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook. I also have experience with calendar management software and communication tools, which helps me manage appointments and correspondence effectively.

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How do you approach confidentiality in your role?

Confidentiality is paramount for a Receptionist. I ensure that all client and company information is kept private, only discussing sensitive matters with authorized personnel. I make sure to securely dispose of any documents containing personal information and adhere to company policies on confidentiality.

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Describe a time you went above and beyond for a client.

Once, a client needed urgent assistance with a last-minute appointment change. I quickly coordinated with the relevant team and rearranged their schedule while keeping them informed throughout the process. Their satisfaction was rewarding and reinforced my commitment to excellent service.

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How do you manage stress in a busy environment?

I like to take a deep breath and focus on one task at a time. Staying organized and prioritizing my responsibilities helps reduce stress. On busy days, I also take short breaks when possible to recharge and maintain my efficiency.

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Why are you interested in working at Sharpconta?

I admire Sharpconta's commitment to providing outstanding service and its supportive team environment. I am excited about the opportunity to contribute to a company that values integrity and fosters career growth.

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How would you ensure a positive first impression for clients?

To ensure a positive first impression, I would greet every client with a warm smile and friendly demeanor. I would listen attentively to their inquiries and provide prompt assistance. Creating a welcoming environment sets the tone for a positive experience.

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What motivates you to succeed as a Receptionist?

I thrive on creating a positive experience for clients and supporting my team. Knowing that my contribution can impact a client's perception of the company drives me to perform at my best. I genuinely enjoy helping others and facilitating smooth operations.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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