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Manager, U.S. Regulatory Relations - Reporting - job 18 of 18

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Government Affairs group within the General Counsel’s Organization seeks a Manager, U.S. Regulatory Relations – Reporting.  As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, the U.S. Regulatory Relations (USRR) team plays a critical strategic role driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for their interactions with agency personnel. The Reporting and Quality Assurance team within USRR is chiefly responsible a steady stream of reporting to the agencies, senior management and the AXP and AENB boards, among other functions.

The new Manager will be responsible for a suite of periodic and ad hoc regulatory reporting, including analytics that feed that reporting. The successful candidate will be in charge of gathering insights and developing reports for C-Suite executives, the AXP and AENB Boards of Directors, and a range of critical stakeholders across the enterprise. Special and hoc projects will provide additional growth opportunities. 

The Manager will collaborate closely with colleagues across USRR, as well as the Global Risk & Compliance Regulatory Exam Lifecycle Management (RELM) team and the Internal Audit Group (IAG), to gather critical information and insights for various reports and communications. In so doing, this individual will play a critical role ensuring the quality and consistency of messaging shared with key stakeholders across business units and functions, which in turn facilitates a cohesive approach to regulatory supervision. 

Responsibilities 

  • Lead the development of various weekly, monthly and quarterly reporting products tracking developments in supervisory activity, for regulators and senior company leadership – including management committees and the AXP and AENB Boards – working in collaboration with the broader USRR team and key partners across the enterprise.
  • Gather insights through data analytics to identify trends in regulatory activities
  • Compile Daily News Updates to support awareness of pertinent external developments among a subscriber base of over 750 readers across the enterprise
  • Develop and manage user stories for data visualization repository and graphics automation library
  • Serve as the product manager for the USRR website. Understand requirements from key end-users and work with Technology to design and implement solutions 
  • Provide occasional support for other team functions including quality assurance testing to ensure adherence to standards in addressing regulatory inquiries and the submission of documentation to the regulators on an established cadence.

Required Qualifications

  • 5+ years of relevant experience preferred
  • Bachelor's degree required.
  • Prior regulatory management experience preferred but not required
  • Advanced excel and data visualization skills
  • Prior experience working with data visualization tools such as Tableau a plus
  • Proficiency in Microsoft suite
  • Proven experience and strong skills in preparing comprehensive and effective presentation materials
  • Excellent written and verbal communication skills, including ability to distill complex matters effectively
  • Highly organized and great attention to detail
  • Strong inter-personal skills; able to establish and maintain cooperative working relationships across teams
  • Strong analytical and problem-solving skills
  • Ability to work well under pressure and in a fast-paced environment and to manage multiple deliverables simultaneously; operate with a sense of urgency
  • Demonstrated ability to operate independently and escalate issues appropriately and in a timely manner
  • Highly motivated self-starter with great personal accountability and project management skills
  • Intellectually curious and creative, with a strong growth mind-set
  • Ability to work effectively in a matrix environment

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, U.S. Regulatory Relations - Reporting, American Express

Join American Express as the Manager of U.S. Regulatory Relations – Reporting, where your analytical skills and proactive mindset will shape the regulatory landscape. In this pivotal role, you'll act as the primary liaison between American Express and its federal banking regulators, ensuring a seamless communication flow and delivering impactful reports to senior executives and the boards of both American Express and American Express National Bank. Your responsibilities will include developing periodic and ad hoc regulatory reporting, gathering vital insights through data analytics, and creating comprehensive presentation materials. You’ll work alongside dynamic teams across the Global Government Affairs sector, especially the Reporting and Quality Assurance team, to enhance the quality of regulatory communication. By leading initiatives like compiling Daily News Updates that keep over 750 enterprise readers informed and managing a user-friendly data visualization repository, you will contribute immensely to our collective success. With a focus on detail and a knack for problem-solving, you will help maintain consistency in our messaging, ensuring that we uphold our commitment to integrity and excellence. Join us in this engaging role and be part of Team Amex, where we empower each other and strive for excellence in everything we do. If you have strong analytical capabilities, experience with data visualization tools, and excellent communication skills, we want to hear from you!

Frequently Asked Questions (FAQs) for Manager, U.S. Regulatory Relations - Reporting Role at American Express
What are the responsibilities of a Manager, U.S. Regulatory Relations - Reporting at American Express?

As a Manager, U.S. Regulatory Relations - Reporting at American Express, your main responsibilities will include leading the development of various reporting products for regulatory agencies and senior management, analyzing data to identify trends in regulatory activities, compiling news updates, and managing the USRR website to improve user experience. Your role is crucial in ensuring consistent and impactful communication with stakeholders.

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What qualifications are necessary for the Manager, U.S. Regulatory Relations - Reporting position at American Express?

To qualify for the Manager, U.S. Regulatory Relations - Reporting position at American Express, you should have at least 5 years of relevant experience, a bachelor’s degree, and strong skills in Excel and data visualization. Experience in regulatory management and familiarity with tools like Tableau will be beneficial, as well as excellent written and verbal communication skills.

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How does the Manager, U.S. Regulatory Relations - Reporting role contribute to the success of American Express?

The Manager, U.S. Regulatory Relations - Reporting role contributes significantly to American Express by ensuring that the regulatory communication is clear, timely, and consistent. By synthesizing complex information and delivering insightful reports to senior leadership, you help guide strategic decisions that impact the organization’s compliance and operational effectiveness.

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What kind of experience is preferred for applicants of the Manager, U.S. Regulatory Relations - Reporting role at American Express?

Applicants for the Manager, U.S. Regulatory Relations - Reporting role at American Express should ideally have experience in regulatory management and a strong background in data analysis and visualization. Familiarity with banking regulations and reporting practices will enhance your application, alongside proven skills in project management and stakeholder communication.

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What type of work environment can a Manager, U.S. Regulatory Relations - Reporting expect at American Express?

A Manager, U.S. Regulatory Relations - Reporting at American Express can expect a dynamic work environment that supports collaboration and innovation. American Express promotes a flexible working model, allowing for onsite, hybrid, or fully virtual arrangements, depending on the role and business needs, ensuring a work culture that prioritizes colleague well-being and work-life balance.

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Common Interview Questions for Manager, U.S. Regulatory Relations - Reporting
How do you ensure the quality and accuracy of regulatory reports?

To ensure quality and accuracy in regulatory reports, I implement thorough review processes which include cross-checking data sources, collaborating with colleagues for insights, and utilizing data visualization tools to verify the integrity of the reports. Continuous improvement and feedback loops are also essential for refining report accuracy.

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Can you describe your experience with data analytics and visualization tools?

I have extensive experience with tools like Excel for data analysis and Tableau for data visualization. I utilize these tools to identify trends and present data in a comprehensive format that makes it accessible and actionable for senior leadership and stakeholders, enhancing decision-making processes.

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What is your approach to managing multiple deliverables simultaneously?

I prioritize my tasks using project management frameworks, ensuring I identify urgent and important deliverables. I break larger tasks into manageable steps, set timelines, and communicate continuously with team members to align on expectations and progress.

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How do you keep informed about regulatory changes that may affect your reports?

To stay updated on regulatory changes, I subscribe to industry newsletters, participate in webinars, and remain connected with professional networks. This proactive approach helps me quickly adapt reports and insights to reflect the most current regulatory landscape.

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Describe a challenging project you handled and how you navigated it.

One challenging project involved creating a complex regulatory report with tight deadlines. I navigated this by gathering input from various departments early in the process, keeping communication open to ensure everyone was aligned, and employing data visualization techniques to simplify presentation for stakeholders.

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What techniques do you use to present complex data to a non-expert audience?

When presenting complex data to a non-expert audience, I focus on storytelling techniques, using visuals and analogies to make the information relatable. Simplifying terminology and providing context helps the audience grasp the essence of the data without getting lost in jargon.

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How would you approach building relationships with federal banking regulators?

Building relationships with federal banking regulators involves open communication, understanding their priorities, and being proactive in providing valuable insights. I believe in maintaining transparency and cultivating trust by consistently delivering accurate and timely reports.

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What role do you think regulatory reporting plays in an organization's success?

Regulatory reporting plays a vital role in an organization’s success by ensuring compliance, fostering trust with stakeholders, and informing strategic decisions. It provides a clear view of the regulatory landscape, helping the organization mitigate risks and enhance its operational effectiveness.

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How do you handle feedback from auditors or regulators regarding your reports?

I handle feedback from auditors or regulators by approaching it with an open mindset, viewing it as an opportunity for improvement. I review the feedback thoroughly, identify areas of concern, and collaborate with my team to implement necessary changes and enhance future reports.

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What motivates you in the field of regulatory relations?

I am motivated by the challenge of navigating regulatory complexities and the opportunity to contribute to the integrity of the financial institution. Knowing that my work helps to optimize compliance efforts and supports the broader mission of American Express is incredibly fulfilling.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2330 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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